Twilio

www.twilio.com

1 Job

6,433 Employees

About the Company

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Listed Jobs

Company Name: Twilio
Job Title: Software Engineer (Python/Typescript)
Job Description: Job title: Software Engineer (Python/Typescript) Role Summary: Design, build, and maintain production‑grade AI and conversational agent features, focusing on LLM integration, memory, and retrieval‑augmented generation. Collaborate cross‑functionally to ship rapid prototypes and iterate on customer‑validated products. Expectations: - Deliver scalable, modular code in Python or Typescript that supports autonomous AI agents. - Own end‑to‑end feature development, from concept through production deployment. - Conduct industry research, produce proof‑of‑concepts, and advocate for best practices. - Engage with LLM providers and internal teams to integrate Memory/Retrieval services. - Participate in code reviews, whiteboarding, and knowledge sharing to elevate team quality. Key Responsibilities: - Build and integrate AI primitives for conversational agents using LLMs. - Write well‑tested, maintainable code following professional standards. - Define, decompose, and prioritize backlog items with product and engineering leads. - Prototype new ideas, validate with customers, and iterate quickly. - Collaborate with LLM vendors on memory and retrieval capabilities. - Lead knowledge sharing through code reviews, whiteboards, and workshops. - Establish and evolve engineering processes and best practices for the area of ownership. Required Skills: - 6–10 years of software engineering experience with production code. - Proficiency in Python or Typescript; Go knowledge is a plus. - Experience building products from concept to market fit (zero to one). - Demonstrated shipping of production features, rapid prototyping, and customer‑centric iteration. - Strong collaboration, communication, and cross‑team partnership abilities. - Passion for emerging technologies and staying current with AI/LLM trends. - Ability to write clean, testable, and documented code in a professional environment. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). - Relevant certifications in software development or AI technologies are a plus.