Airbnb

17 Jobs

52,057 Employees

About the Company

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million Hosts who have welcomed over 1.5 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Listed Jobs

Company Name: Airbnb
Job Title: Market Associate, Services
Job Description: Job title: Market Associate, Services Role Summary: Drive host success across a regional portfolio by offering strategic guidance, sharing insights, and implementing growth initiatives. Serve as a trusted advisor to hosts, optimizing their performance and fostering long‑term partnership. Expectations: - Build and sustain strong, trusted relationships with host partners. - Deliver actionable recommendations on pricing, service enhancements, and platform usage. - Act as a commercial catalyst, contributing to revenue growth for hosts. - Collaborate with cross‑functional teams to design and execute scalable host programs (webinars, campaigns). Key Responsibilities: - Conduct regular check‑ins and business reviews to uncover growth opportunities. - Provide real‑time support and advice on product functionality and pain‑point resolution. - Advise hosts on strategy execution, monitoring KPIs and recommending improvements. - Lead or co‑lead one‑to‑many initiatives such as webinars, email campaigns, and other educational touchpoints. - Capture host feedback and communicate it to internal product and strategy teams. - Maintain accurate host data and activities in the CRM system. Required Skills: - Minimum 4 years of partner‑oriented experience (account management, partner support, or equivalent). - Strong commercial acumen with proven ability to influence revenue outcomes. - Excellent communication and presentation skills in French and English. - Relationship‑building capacity with empathy, energy, and a service mindset. - Proficiency in CRM platforms and Microsoft Office suite. - Ability to balance tactical actions with strategic planning. - Team‑player who shares knowledge and supports broader initiatives. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, or a related field (or equivalent professional experience).

Company Name: Airbnb
Job Title: Platform Manager, AI/ML Defense Platform
Job Description: **Job Title:** Platform Manager, AI/ML Defense Platform **Role Summary** Conceptualize, build, and evangelize foundational AI/ML models and signals to enhance trust, safety, fraud detection, and user authenticity across product domains. Drive cross-functional collaboration to deliver scalable solutions aligning with organizational safety priorities. **Expectations** - **Experience:** 8+ years in product management; 2+ years in AI/ML product development or technical product management. - **Domain Expertise:** Background in security, fraud, safety, or trust domains. - **Leadership:** Proven ability to prioritize, iterate, and execute while balancing fraud prevention with user experience. **Key Responsibilities** - Define AI/ML product vision, roadmap, and measurable OKRs. - Build consensus across teams (engineering, data science, operations) and leadership. - Collaborate with trust, fraud, safety, and compliance teams to identify and resolve systemic risks. - Prioritize high-impact initiatives and evaluate solutions (buy, build, partner). - Lead product development execution with cross-functional partners (FP&A, marketing, operations). **Required Skills** - Product Roadmap Development - AI/ML Model Design & Signal Engineering - Cross-Functional Stakeholder Alignment - Risk Evaluation (Fraud, Trust, Safety) - Data-Driven Decision-Making - Technical Communication for C-Level Stakeholders - Adaptive Prioritization & Strategic Trade-Offs **Required Education & Certifications** Formal education not specified. Certifications not mandated. Equivalent technical proficiency in AI/ML and product management preferred.

Company Name: Airbnb
Job Title: Senior Market Manager, France
Job Description: **Job Title:** Senior Market Manager **Role Summary:** Oversees supply growth and strategic partnerships for professional host networks in France, driving market expansion and operational success for a global hospitality platform. **Expectations:** 8+ years in account management/sales (hotel/travel preferred), fluent French/English, CRM proficiency, and cross-functional project execution. **Key Responsibilities:** - Develop and execute localized supply acquisition strategies to meet market growth objectives. - Build/maintain relationships with professional hosts, suppliers, and strategic partners. - Optimize host onboarding, address operational challenges, and drive retention through tailored engagement. - Analyze market trends and performance data to identify strategic opportunities for scalability. - Collaborate with internal teams (public policy, legal, etc.) to align initiatives with company goals. **Required Skills:** - Advanced CRM navigation (Salesforce, Mixmax preferred). - Strong analytical and data-driven decision-making capabilities. - Fluency in French and English; written/verbal communication excellence. - Experience managing complex sales pipelines and client portfolios. - Adaptive problem-solving in a fast-paced, dynamic environment. **Required Education & Certifications:** - Bachelor’s degree in Business, Hospitality, or related field. - 2+ years in travel/hospitality industry (if applicable).

Company Name: Airbnb
Job Title: Executive Business Partner
Job Description: **Job Title:** Executive Business Partner **Role Summary:** Strategic administrative partner to the Director of Roadmap Planning & Program Management, orchestrating all executive-level operations, calendar alignment, event execution, and stakeholder coordination to enable efficient leadership focus and organizational effectiveness. **Expectations:** - Deliver proactive, high‑confidence support to senior leadership. - Maintain strict confidentiality, professionalism, and compliance. - Manage complex schedules, travel, budgets, and communications with precision. - Facilitate seamless internal and external stakeholder engagement. - Drive continuous process improvement and event excellence. **Key Responsibilities:** - Advanced calendar management and priority alignment for the Director. - Travel and expense planning, including booking, reimbursement, and budget tracking. - Prepare, edit, and circulate meeting materials; capture minutes and action items. - Coordinate team events, offsites, and recognition initiatives. - Draft executive communications and develop presentations (Google Docs, Keynote, Excel). - Process purchase orders and collaborate with finance on budget analysis. - Support project deliverables such as quarterly business review reports and onboarding plans. - Manage end‑to‑end external executive events and partner with key stakeholders (investors, M&A, government, vendors). - Maintain secure email inbox, data privacy, and policy compliance. - Mentor junior administrative staff and share best practices. - Build and sustain relationships across functional teams to facilitate scheduling and ad‑hoc requests. **Required Skills:** - Minimum 5 years of executive support in a senior‑level role. - Experience in high‑growth, fast‑paced environments. - Exceptional verbal and written communication. - Strong organizational, multi‑tasking, and detail‑oriented abilities. - Advanced proficiency with presentation tools and productivity suites. - Diplomacy in conflict resolution and feedback delivery. - Ability to navigate ambiguity and remain calm under pressure. - Proactive, resourceful, and confident judgment. - Willingness to travel up to 25 % (if required). **Required Education & Certifications:** - Bachelor’s degree (or equivalent experience) in Business Administration, Communications, or related field. - No specific certifications mandated.

San francisco, United states

Hybrid

Mid level

01-10-2025

View 17 more jobs at Airbnb