Sysco

About the Company

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 74,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Listed Jobs

Company Name

Sysco

Job Title

Service Desk Analyst - French Speaking

Job Description

**Job Title:** Service Desk Analyst – French Speaking **Role Summary:** First‑line IT support professional serving internal users, providing Level 1 assistance in French and English via phone, portal, and chat, and managing non‑critical escalations. **Expectations:** - Deliver prompt, courteous support in French and English. - Meet agreed service‑level targets for response and resolution. - Accurately document incidents and follow defined escalation procedures. - Contribute to continuous improvement of service desk processes. **Key Responsibilities:** - Receive and log inbound requests (phone, portal, chat). - Diagnose and resolve hardware, software, network, and application issues at Level 1. - Reset passwords, provision accounts, and configure standard workstations. - Escalate non‑critical or complex tickets to appropriate teams while maintaining ownership. - Communicate status updates to users and close tickets with clear resolution notes. - Participate in shift handovers and knowledge‑base updates. **Required Skills:** - Fluent French (written & spoken) and proficient English. - Strong customer‑service orientation and communication skills. - Knowledge of Windows operating systems, Microsoft Office, and common enterprise applications. - Familiarity with ticketing systems (e.g., ServiceNow, JIRA) and remote support tools. - Basic networking concepts (TCP/IP, Wi‑Fi). - Ability to troubleshoot hardware peripherals and peripheral devices. **Required Education & Certifications:** - Minimum: High school diploma or equivalent; preferably a post‑secondary IT credential. - Preferred: ITIL Foundation, CompTIA A+, or similar technical support certification.

Belfast, United kingdom

On site

01-01-2026

Company Name

Sysco

Job Title

Senior Business Analyst

Job Description

Job Title: Senior Business Analyst – Merchandising & Sustainability Role Summary: Act as the primary conduit between merchandising and sustainability stakeholders and the technology team. Translate business needs into actionable technical requirements, drive solution design, and ensure alignment of IT deliverables with commercial and sustainability objectives. Expectations: - Deliver high‑quality business analysis consistently on time. - Maintain clear, persuasive communication across multidisciplinary teams. - Champion data‑driven decision making in merchandising and sustainability initiatives. Key Responsibilities: - Elicit, document and validate business requirements from stakeholders across merchandising, supply chain, procurement and sustainability programs. - Translate requirements into functional specifications, user stories and acceptance criteria for development teams. - Conduct gap analysis, propose process improvements and recommend technology enhancements to support sustainable merchandising practices. - Collaborate with data analysts and data engineers to define metrics, dashboards and reporting for sustainability KPIs. - Manage change requests, track progress, and ensure solution meets quality, performance and regulatory standards. - Facilitate workshops, demos and training sessions for end users. Required Skills: - Strong analytical and problem‑solving abilities. - Proven experience in business analysis, requirement gathering and solution design. - Excellent stakeholder management and negotiation skills. - Familiarity with merchandising processes and sustainability metrics. - Comfortable with data analysis tools, SQL and visualization platforms (e.g., Power BI, Tableau). - Knowledge of agile/scrum practices and documentation standards. Required Education & Certifications: - Bachelor’s degree in Business, Information Systems, Supply Chain Management or related field. - Professional certification such as CBAP, PMI-PBA, or equivalent (preferred). ---

London, United kingdom

On site

Senior

01-01-2026

Company Name

Sysco

Job Title

SCM Data Analyst

Job Description

Job Title: SCM Data Analyst Role Summary: Manage and maintain product, depot, and vendor-specific data across supply chain systems to ensure accuracy, consistency, and operational efficiency. Expectations: Proven experience in data analysis, supply chain data systems, and database management. Key Responsibilities: Set up and maintain product, depot, and vendor data; validate data accuracy and resolve discrepancies; generate reports and insights to support supply chain decision-making. Required Skills: Data analysis software proficiency (e.g., Excel, SQL); knowledge of supply chain databases; attention to detail and analytical problem-solving. Required Education & Certifications: Bachelor’s degree in Supply Chain, Data Analytics, Business, or related field.

United kingdom

On site

01-01-2026

Company Name

Sysco

Job Title

Hybrid Cloud Engineer

Job Description

Job title Hybrid Cloud Engineer Role Summary Senior technical engineer responsible for managing and evolving hybrid infrastructure across on‑premises and public cloud environments. Provides premium support to internal stakeholders, ensures adherence to service level agreements, and drives continuous improvement of infrastructure services. Expactations • Deliver 24/7 support within defined SLAs, including incident, problem, and change management • Proactively diagnose and resolve complex infrastructure issues across compute, storage, networking, and virtualization layers • Mentor and support team members, fostering knowledge transfer and skill development • Engage with cross‑region teams (EMEA, NA, LATAM, APAC) to align on global infrastructure initiatives Key Responsibilities - Manage ITSM queue, maintaining ticket integrity and closure by SLA - Operate and monitor compute, storage, cloud, remote desktop, and other infrastructure technologies - Execute change management processes: plan, document, implement, and verify changes - Conduct root cause analysis, apply remediation, and document solutions for knowledge base - Escalate unresolved incidents to specialized teams or vendors following standard procedures - Remediate security vulnerabilities identified by scanning tools or vendor bulletins - Monitor infrastructure health and produce timely status reports - Participate in acquisition projects, architecture reviews, and transition of new solutions into support operations - Contribute to on‑call rotation for after‑hours support - Maintain relationships with geographically distributed infrastructure teams to support global service standardization Required Skills - Extensive experience supporting enterprise hybrid infrastructure (Azure/AWS) - Proficiency with virtualization platforms: Nutanix, VMware, Hyper‑V - Storage management expertise: Dell Compellent, PowerStore, PowerScale, HPE Nimble, Software‑Defined Storage - Windows Server administration: AD, DNS, DHCP, Group Policy, Certificate Services - Familiarity with backup solutions, network infrastructure, high‑availability, DR, and BCC concepts - Strong analytical, troubleshooting, and problem‑solving abilities - Excellent written and verbal communication, with calm, methodical approach under pressure - Knowledge of ITIL processes and change management workflows - Ability to document technical solutions and conduct knowledge transfer Required Education & Certifications - Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience - ITIL Foundation certification (preferred) - Cloud platform certification(s): Microsoft Azure Administrator, AWS Solutions Architect or equivalent - Virtualization certification(s): VMware VCP, Nutanix or Hyper‑V (preferred)

Ashford, United kingdom

On site

01-01-2026