Orange Maroc

www.orange.ma

2 Jobs

1,610 Employees

About the Company

Orange Maroc est bien plus qu’un opérateur de télécommunications multi-services : nous sommes un employeur de référence qui place l’excellence, l’innovation et l’humain au cœur de sa stratégie. Depuis 1999, nous proposons des solutions complètes en mobile, fixe, cybersécurité et mobile money, en anticipant les évolutions technologiques pour mieux répondre aux attentes de nos clients. Notre engagement envers l’expérience client nous a valu d’être "Service Client de l’Année au Maroc" pour la 7ᵉ année consécutive, une reconnaissance qui reflète notre exigence en matière de qualité et de service. Mais notre plus grande réussite, c’est notre capital humain. Chez Orange Maroc, nous veillons à créer un environnement de travail stimulant, inclusif et équilibré, où chacun peut s’épanouir et évoluer. Notre certification GEEIS et notre statut de "Top Employeur Maroc et Afrique" récompensent nos efforts en matière de bien-être au travail, de développement des compétences et de diversité. Au-delà de notre activité commerciale, la Fondation Orange Maroc s’engage activement en faveur de la solidarité numérique, en accompagnant les jeunes et les femmes vers l’éducation et l’insertion professionnelle. Guidé par notre promesse de marque "Orange est là" et notre vision "Step Up", nous incarnons chaque jour nos valeurs : Responsables, Attentionnés et Audacieux, pour propulser l’innovation, l’excellence et le bien-être de nos collaborateurs et de nos clients. Pourquoi rejoindre Orange Maroc ? • Un environnement inclusif : Chez nous, le talent n’a ni genre, ni couleur, ni croyance. La diversité est au cœur de notre ADN ! • Notre raison d’être : Orange est l'acteur de confiance qui donne à chacune et à chacun les clés d'un monde numérique responsable. • Des valeurs fortes : Responsabilité, Attention et Audace guident nos actions au quotidien.

Listed Jobs

Company Name: Orange Maroc
Job Title: Join Orange Morocco: Your Next Opportunity Awaits (H/F)
Job Description: Job Title: Join Orange Morocco: Your Next Opportunity Awaits (H/F) Role Summary: Deliver and enhance Orange Morocco’s digital transformation across multiple domains, including telecommunications, AI, cybersecurity, IoT, big data, marketing, sales, legal compliance, procurement, logistics, and human resources. Work collaboratively with cross‑functional teams to innovate, execute campaigns, ensure regulatory adherence, optimize supply chains, and cultivate a high‑performance talent culture. Expactations: - Drive continuous improvement and innovation in line with Orange’s values of responsibility, care, and boldness. - Engage proactively with stakeholders across the organization and in local markets. - Maintain high standards of quality, efficiency, and customer focus. - Demonstrate adaptability in a fast‑evolving technology and business landscape. Key Responsibilities: - Lead the design, development, and deployment of technology solutions (telecoms, AI, cybersecurity, IoT, big data). - Plan and execute marketing, sales, and communication strategies to enhance brand presence and customer acquisition. - Manage legal and financial compliance, contract negotiation, and risk mitigation. - Oversee procurement and logistics operations, including supplier relations, inventory control, and distribution optimization. - Recruit, develop, and retain talent while fostering a culture of growth and performance. Required Skills: - Strong analytical and problem‑solving abilities. - Project and program management experience. - Excellent written and verbal communication skills. - Ability to collaborate across diverse functional teams. - Domain‑specific expertise (e.g., telecom, AI, marketing, law, procurement, HR). - Commitment to ethical practices and continuous learning. Required Education & Certifications: - Bachelor’s degree in a relevant field (Computer Science, Engineering, Business, Marketing, Law, Finance, HR, Supply Chain Management). - Advanced certifications preferred: PMP, Six Sigma, Certified Marketing Professional, relevant legal certifications, or industry‑specific technical credentials.

Casablanca-settat, Morocco

On site

12-11-2025

Company Name: Orange Maroc
Job Title: Coordinateur Support Régional (H/F)
Job Description: **Job Title:** Regional Support Coordinator (M/F) **Role Summary:** Coordinate, support, and drive regional sales and distribution operations, ensuring alignment with corporate strategy, fostering distributor partnerships, achieving revenue targets, and managing customer and partner satisfaction. **Expectations:** - Deliver measurable revenue and volume growth across all segments. - Maintain high partner and customer satisfaction scores. - Provide regular performance reports and actionable insights. - Ensure compliance with corporate policies and contract terms. - Lead continuous improvement of sales processes and partner enablement. **Key Responsibilities:** - Coordinate communication among commercial animation teams, sector managers, distributors, and partners. - Train, recruit, and upskill distributor staff; support deployment of field initiatives. - Pilot revenue growth and volume targets across recharge, post‑pay, pre‑pay, fixed, and data segments. - Launch and monitor new projects; develop tailored co‑marketing and sales actions per distributor. - Identify and implement improvements in customer experience (NPS, Mystery Shopping, etc.). - Collaborate with internal departments (sales animation, logistics, finance, marketing, sales administration, LDP) to streamline processes. - Manage distributor and contractor activities: orders, deliveries, contracts, reporting, and operational compliance. - Supervise and resolve customer and distributor complaints, ensuring timely, high‑quality responses and preventive actions. - Conduct regular regional visits (O.Shop, DTC, retail, souk) and lead monthly commercial meetings. **Required Skills:** - Strong client orientation and service mindset. - Excellent analytical and performance‑management abilities. - Leadership skills with a talent for team alignment and motivation. - Results‑driven with a focus on achieving sales objectives. - Proficient in tracking and reporting tools (Excel, PowerPoint, BI platforms). - Deep knowledge of distribution networks and field‑sales operations. - Multilingual: Arabic, French, English (proficient). **Required Education & Certifications:** - Bachelor’s +4/5 degree in Commerce, Business, Marketing, or related field. - Minimum 3 years in a similar regional support or distributor‑management role. - Relevant certifications in sales management or distributor relations preferred but not mandatory.