IKEA

About the Company

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment.

The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It's one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales - and of course it begins and ends with our customers.

The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.

Any jobs published on this page are offered by different companies operating under the IKEA Trademark.

IKEA was founded in Sweden in 1943.

Listed Jobs

Company Name

IKEA

Job Title

Retail Security Team Leader

Job Description

Job title: Retail Security Team Leader Role Summary: Lead the retail security function, ensuring a safe and compliant environment by managing risk, health and safety, and security across the unit. Drive a proactive risk‑management culture, conduct investigations, coordinate emergency responses, and deliver training to staff and external partners. Expectations: - Demonstrate a risk‑ and compliance‑oriented mindset. - Influence all organization levels to embed risk awareness into daily operations. - Translate KPI targets into actionable plans that protect people and assets. Key Responsibilities: - Develop and execute a comprehensive health & safety agenda for the unit. - Promote risk‑management principles and support risk‑aware decision‑making. - Ensure adherence to national laws, local legislation, and corporate risk & compliance rules. - Conduct internal investigations, analyze processes and data, and enforce compliance standards. - Identify training needs, facilitate workshops, and certify staff and partners in risk & compliance. - Build and maintain a risk & compliance culture by implementing detection, analysis, and mitigation systems. - Act as primary liaison for authorities on risk & compliance matters. - Lead the Crisis Management Team (CMT), execute emergency protocols, and ensure stakeholder involvement. - Coordinate crisis‑management training and maintain alignment with corporate and local CMT plans. - Manage external vendors to secure resources that mitigate operational risk. Required Skills: - Strong knowledge of health, safety, and security laws and regulations. - Expertise in risk assessment, risk‑management processes, and compliance frameworks. - Excellent facilitation, change‑management, and communication abilities. - Proven leadership and stakeholder‑management skills across all levels. - Crisis and emergency management experience, including incident investigation. - Ability to translate KPIs and goals into practical actions. - Vendor management and procurement acumen. Required Education & Certifications: - Bachelor’s degree in Business Administration, Safety Engineering, Law, or a related field. - Professional certifications in risk management, health & safety (e.g., HSE, OSHA, NEBOSH), or security are preferred.

Etobicoke, Canada

On site

12-01-2026

Company Name

IKEA

Job Title

Généraliste Ressources Humaines F/H - CDI - Temps plein

Job Description

**Job Title** HR Generalist (F/M) – Permanent Full‑Time **Role Summary** Partner with the Store People & Culture Manager to develop and execute the store‑level HR strategy. Provide end‑to‑end HR support—including administration, employee relations, recruitment, onboarding, learning & development, and engagement—to deliver a high quality employee experience within budget and timelines. **Expectations** - Passion for people and service orientation. - Organized, able to set and prioritize competing priorities. - Capable of designing and implementing long‑term initiatives aligned with budgets and objectives. - Self‑sufficient, proactive in taking initiative and responsibility. - Clear, persuasive communicator (written & verbal) able to engage managers and employees. - Significant HR experience, preferably in a fast‑moving, dynamic environment. **Key Responsibilities** 1. Handle a wide range of HR duties (administration, payroll support, labor‑relations activities) following store and corporate procedures. 2. Welcome, onboard, and continuously inform all store employees on HR policies and practices. 3. Advise department managers on workforce management, staffing decisions and support talent acquisition and new‑hire integration with corporate recruiting and HR teams. 4. Partner with HQ HR to oversee skill development, goal‑setting and performance management. 5. Promote employee engagement and retention by identifying work‑condition issues and coordinating with the Store Experience HR team. 6. Co‑create strong employee‑union relations and maintain a safe, compliant workplace environment. 7. Ensure consistent internal and external employer branding communications that reflect the IKEA brand. **Required Skills** - Strong knowledge of HR processes, labor law and employee relations. - Excellent written and verbal communication. - Coaching, conflict‑resolution and stakeholder‑management abilities. - Recruitment and onboarding expertise. - Talent development and performance‑management experience. - Self‑starter with high level of autonomy and initiative. - Proficiency in French and English (both written and verbal). **Required Education & Certifications** - Bachelor’s degree in Human Resources, Business Administration, or related field. - Any recognized HR certification (PHR, SHRM‑CP/SHRM‑SP, CIPD, or equivalent). - Equivalent professional experience may be considered in lieu of a formal degree.

Paris, France

On site

04-02-2026

Company Name

IKEA

Job Title

Employé Relation clients F/H - CDD 7 mois - Temps plein

Job Description

**Job Title** Customer Service Associate (Full Time, 7‑Month Fixed‑Term) **Role Summary** Provide friendly, efficient customer support in a high‑volume retail environment, including checkout assistance, post‑sale service, merchandise handling, and support for ancillary services (delivery, assembly, financing). **Expectations** - Deliver courteous, proactive customer interactions. - Adapt quickly to varied tasks and changing priorities. - Work effectively as part of a team. - Use internal IT systems to document and follow procedures. **Key Responsibilities** - Welcome and assist customers at checkout, processing sales and loyalty‑card transactions. - Ensure availability of shopping aids (trolleys, bags). - Oversee merchandise pickup/transport, verifying order accuracy before hand‑off. - Handle post‑sale inquiries, returns, and exchanges with empathy. - Manage and supervise the children’s play area, ensuring safety rules. - Support floor operations (opening/closing registers, balancing cash, staffing coverage). **Required Skills** - Strong verbal communication and interpersonal skills. - Ability to multitask, prioritize, and resolve issues quickly. - Basic computer literacy and familiarity with point‑of‑sale and inventory systems. - Team‑player mindset with flexibility for shift work. **Required Education & Certifications** - Minimum high‑school diploma or equivalent. - Prior retail or customer‑service experience preferred; formal training in customer relations or point‑of‑sale systems is an asset.

Villiers-sur-marne, France

On site

09-02-2026