cover image
Booksy

Booksy

booksy.com

6 Jobs

685 Employees

About the Company

Booksy is a cloud-based appointment booking software for hairstylists, nail artists, barbers, braiders, estheticians, massage therapists, salons, spas, and more. Our mission is to be the most trusted solution for appointment-based service providers, delivering tools and connecting communities to foster rhythm, organization, and opportunity.

Booksy provides automated appointment scheduling, calendar management, payments, and a suite of built-in marketing tools to help beauty professionals manage all aspects of their business. We offer two mobile applications for business owners, available on both iPhone and Android. Booksy Biz Lite is geared towards independent professionals and solopreneurs, while Booksy Biz Pro was designed for ambitious independents and multi-staffer shops.

For clients, we offer a Booksy for Customers web and mobile application. Over 23 million clients around the world count on Booksy to help them find trusted local beauty providers and book an appointment anytime, anywhere.

Booksy is proud to be the world’s largest Beauty Booking Marketplace and the global leader in appointment scheduling in the US, UK, Spain, and Poland. We are available in 6 countries and our platform supports over 150 million appointments per year.

Our founders created Booksy to give entrepreneurs back their most valuable resource–time. Our team carries that purpose forward as we empower beauty professionals around the world.

The values that guide us:
1. People First
2. Act Like an Owner
3. Work as a Team
4. Shoot for the Moon

More about Booksy:
* https://booksy.com/biz/en-us/blog/booksy-earns-five-of-the-startup-weekly-s-2022-awards
* https://www.nailpro.com/business/news/22366558/booksy-booksy-awarded-fastest-growing-software-in-spa-salon-management
* https://techcrunch.com/2021/01/27/booksy-raises-70m-war-chest-to-acquire-salon-appointment-apps-expand-internationally/

Listed Jobs

Company background Company brand
Company Name
Booksy
Job Title
Customer Support Outbound Advisor
Job Description
Job Title: Customer Support Outbound Advisor Role Summary: Deliver proactive, outbound support to B2B customers, focusing on churn prevention, reactivation, and upsell opportunities to maximize client retention and growth. Expectations: - Act as the primary point of contact for UK B2B clients at risk of churn. - Execute retention and reactivation strategies, ensuring high satisfaction and long‑term loyalty. - Collaborate with cross‑functional teams to develop migration and upsell plans. Key Responsibilities: - Identify churn‑risk accounts and initiate outbound outreach. - Develop and implement retention campaigns and account reactivation plans. - Identify upsell/cross‑sell opportunities and coordinate with sales/marketing teams. - Provide product support, resolve payment issues, and handle reactivation inquiries. - Conduct satisfaction surveys and analyze feedback to recommend service improvements. - Manage CRM records and maintain accurate customer data. Required Skills: - Proven experience in customer success, retention, reactivation, or outbound sales. - Proficiency with CRM tools (Salesforce, Zowie) and Google Workspace. - Excellent communication, persuasion, and negotiation abilities. - Strong problem‑solving, organization, and time‑management skills. - Team‑player with a proactive, positive attitude. - Fluency in English (native or fluent). Required Education & Certifications: - High‑school diploma or equivalent (Bachelor’s degree preferred).
United kingdom
Remote
09-01-2026
Company background Company brand
Company Name
Booksy
Job Title
MarTech Lead
Job Description
Job title MarTech Lead Role Summary Lead the technical ownership and evolution of the marketing technology ecosystem from acquisition through retention. Act as primary administrator for core platforms (Iterable, Meta, Google, TikTok, Salesforce Sales Cloud, Segment, and related attribution tools), designing scalable architectures, building API integrations, and ensuring reliable data flows for personalization, reporting, and customer journey orchestration. Expactations - Understand and translate business marketing objectives into technical solutions. - Manage platform performance, health monitoring, and continuous optimization. - Serve as the escalation point for MarTech issues and change requests. - Mentor and grow a small MarTech team, beginning with an Administrator. Key Responsibilities - Own and administer the MarTech stack, including acquisition, engagement, CRM, CDP, and attribution platforms. - Design, implement, and maintain API-based integrations and data schemas. - Ensure clean, reliable data flows enabling personalization, reporting, and journey orchestration. - Monitor system health, troubleshoot issues, and optimize workflows for reliability and scalability. - Collaborate closely with engineering, data, product, and growth teams to translate requirements into robust technical solutions. - Define and execute the MarTech roadmap as the function matures. - Mentor a small team and scale MarTech capability across the organization. Required Skills - Proven experience owning and operating marketing technology platforms (Meta Ads, Google Ads, Google Analytics, Iterable, Segment, Salesforce Sales Cloud/Marketing Cloud). - Strong technical expertise in APIs, data mapping, data structures, and SQL. - Track record of building and maintaining platform integrations across acquisition, CRM, CDP, and MAPs. - Ability to translate marketing needs into clear technical requirements and explain solutions to non-technical stakeholders. - Experience with platform performance monitoring, troubleshooting, and workflow optimization. - English language proficiency (conversational). Required Education & Certifications - Bachelor’s degree in Computer Science, Information Systems, Marketing Technology, or related field. - Certifications in relevant platforms (e.g., Salesforce, Google Ads, Meta Blueprint, Iterable) are a plus.
United kingdom
Remote
Senior
09-01-2026
Company background Company brand
Company Name
Booksy
Job Title
Senior Salesforce Developer
Job Description
Job title: Senior Salesforce Developer Role Summary: Deliver and maintain high‑performance Salesforce solutions within a fast‑growth environment. Own end‑to‑end development of new features, technical architecture, and platform customization while ensuring scalability, security, and optimal performance. Expectations: - Own feature delivery, bug resolution, and platform stability. - Provide architectural guidance and best‑practice oversight. - Communicate effectively with cross‑functional stakeholders and external partners. - Mentor peers and share Salesforce knowledge. - Prioritise tasks, manage timelines, and meet development milestones. Key Responsibilities: - Lead technical implementation of new features and process enhancements in Salesforce. - Collaborate with Sales, Customer Success, Product, and other teams to gather requirements and design scalable solutions. - Configure, customise, and extend Salesforce (Sales, Service, and other clouds) to meet business needs. - Integrate third‑party tools and services, ensuring seamless data flow and collaboration. - Manage user profiles, roles, permission sets, and sharing rules. - Maintain architecture documentation and provide strategic guidance on platform expansion. - Train and support teammates on Salesforce best practices and emerging technologies. Required Skills: - Deep knowledge of Salesforce objects, automation tools (Flows, Process Builder, Apex, Lightning Flow). - Expertise in Apex, Lightning Web Components, Visualforce, and related development technologies. - Strong understanding of out‑of‑the‑box features of Sales and Service clouds. - Solid architectural design skills, including data model, integration patterns, and security model. - Experience with DevOps tools and processes (CI/CD, source control, deployment pipelines). - Proficiency in English for clear communication with international stakeholders. - Ability to work independently, prioritise tasks, and manage stakeholder expectations. Required Education & Certifications (mandatory): - Salesforce Administrator (ADM 201) - Salesforce Platform Developer I (PD01) - Salesforce Platform App Builder (APP 201) - Salesforce Sales Cloud Consultant (SC01) **or** Salesforce Service Cloud Consultant (SVC1) Optional (nice to have): - Salesforce Data Cloud Consultant - Salesforce Marketing Cloud Consultant - Salesforce Data Architect - Salesforce Sharing & Visibility Architect ---
United kingdom
Remote
Senior
14-01-2026
Company background Company brand
Company Name
Booksy
Job Title
Senior Product Data Analyst
Job Description
**Job Title:** Senior Product Data Analyst **Role Summary:** Provide advanced, data‑driven insights to steer product strategy and growth across a global appointment marketplace. Own end‑to‑end analytical projects, translate raw data into clear business recommendations, automate reporting pipelines, and collaborate closely with product, engineering, UX, and executive stakeholders. **Expectations:** - Lead complex analytical initiatives with minimal supervision. - Translate data into actionable insights that influence product decisions, increase adoption, retention, engagement, and monetization. - Own metric definition, dashboard creation, and reporting tool upkeep. - Mentor junior analysts and contribute to the development of the analytics domain. **Key Responsibilities:** - Analyze millions of transaction records to uncover funnel, ecosystem, and long‑term trend insights. - Define, monitor, and refine key product metrics that indicate adoption health across markets. - Identify growth opportunities by eliminating barriers to adoption through quantitative analysis and stakeholder presentations. - Prepare, update, and refine reports and dashboards to support Product Team goals. - Collaborate with Product, Engineering, UX, and Data Engineering teams to embed data insights into product decisions. - Lead automation of data management and reporting processes, working with BI analysts and data engineers. - Consult with senior stakeholders to design data‑driven solutions and communicate findings effectively. - Coach and guide less experienced analysts in analytical methods, tools, and best practices. **Required Skills:** - Advanced SQL proficiency (BigQuery a plus) for complex queries on large datasets. - Experience in product optimization: A/B testing, funnel and conversion analysis, event tracking. - Strong statistical and quantitative analysis capabilities. - Familiarity with data visualization tools (PowerBI, Looker, Tableau, QlikView, or similar). - Excellent verbal and written communication; ability to present findings to technical and non‑technical audiences. - Proven ability to collaborate cross‑functionally with product managers, engineers, UX designers, and data engineers. - Proficiency in English (spoken and written). **Required Education & Certifications:** - Bachelor’s or higher degree in Statistics, Mathematics, Computer Science, or a related technical field. - (Optional) Relevant SQL or analytics certifications may strengthen the application.
United kingdom
Remote
Senior
30-01-2026