- Company Name
- GiveDirectly
- Job Title
- Director, Emergency Response Delivery
- Job Description
-
**Job title:** Director, Emergency Response Delivery
**Role Summary:** Lead the global delivery of GiveDirectly’s emergency response programmes, ensuring rapid, dignified, evidence‑based cash relief to crisis‑affected populations. Oversee end‑to‑end operations, manage a high‑performing deployment team, and drive continuous improvement of delivery standards, playbooks, and readiness.
**Expectations:**
- Senior leadership role reporting to the Senior Product Director, Emergency Response.
- Fully remote position with mandatory 3‑hour overlap with East Africa time zone.
- Up to 60 % international travel for field deployments and partner engagement.
**Key Responsibilities:**
- Design and execute emergency response strategies across diverse contexts (conflict displacement, climate disasters, etc.).
- Manage activation, program design, cash delivery, follow‑up, and closure for all global responses.
- Serve as Directly Responsible Individual (DRI) for cash delivery during active operations, coordinating cross‑functional teams to resolve issues in real time.
- Maintain alignment with organisational standards on protection, data security, financial procedures, and safeguarding.
- Recruit, train, and coach a deployment-ready team; develop career pathways, performance goals, and preparedness benchmarks.
- Create and maintain deployment rosters, surge pools, role profiles, and equipment standards.
- Lead development and continuous improvement of delivery operational playbooks, SOPs, and readiness tools.
- Partner with Product, Tech, and Support Services to prioritize system improvements and investments.
- Track and report on readiness metrics; lead lessons‑learned processes to foster a culture of continuous improvement.
**Required Skills:**
- Proven experience in humanitarian or emergency response programme delivery at a senior leadership level.
- Strong operational excellence: program design, cash transfer implementation, targeting, verification, payments, and M&E.
- Leadership and team‑building abilities; experience managing high‑performing, deployment‑ready teams.
- Ability to work under pressure, manage multiple simultaneous deployments, and unblock cross‑functional issues in real time.
- Excellent communication, stakeholder management, and partnership development skills.
- Analytical mindset with data‑driven decision making.
- Proficiency in project management tools; familiarity with humanitarian cash‑transfer platforms is a plus.
**Required Education & Certifications:**
- Bachelor’s degree in public policy, international development, humanitarian studies, or related field (or equivalent experience).
- Advanced degree or relevant certifications (e.g., Master's in Development Studies, Project Management Professional, or Humanitarian Response Certificate) preferred but not mandatory.