Bird & Blend Tea Co. B Corp

About the Company

Named in The Sunday Times as one of the Best Places to Work, we are a B Corp Certified, independent, award winning tea company on a mission to spread happiness & reimagine tea! We're tea mixology experts and with over 100 blends, special seasonal teas & matcha on our famous Tea Wall it's easy to see why our customers have described us as Tea Magicians! Tea is our TEAm’s passion so whether you’re browsing our D2C website, chatting with us on social media or popping into the store, we’re here to help you explore the magical world of tea!

Co-Founders Krisi & Mike set up the company at the age of 23 after returning from Canada where they had been working as ski instructors and where the idea for Bird & Blend was born. From day one they put sustainability high on their priority list and this has not changed. We keep people & the planet at the forefront of our decision making and Krisi & Mike went from packing tea in their back bedroom to having 180+ staff, 18 stores (and counting!) across the UK and a thriving international online store. Bird & Blend is leading the way in tea innovation in the UK!

We are actively looking to grow the wholesale and B2B arm of Bird & Blend and we're open to new opportunities to partner and collaborate. Please get in touch with us!

Listed Jobs

Company Name

Bird & Blend Tea Co. B Corp

Job Title

Store Manager

Job Description

Job Title: Store Manager Role Summary: Lead day‑to‑day operations of a retail tea store, driving sales, customer experience, and team performance. Manage budgets, merchandising, stock, and community engagement while upholding brand values and sustainability goals. Expectations: * Deliver exceptional customer service and experience. * Meet or exceed sales targets and KPI benchmarks. * Inspire and develop a high‑performing, inclusive team. * Maintain brand standards and sustainability commitments. Key Responsibilities: * Oversee daily store operations, opening and closing procedures, and staff rosters. * Manage inventory, conduct stock takes, and ensure optimal stock levels. * Implement visual merchandising standards and update displays to attract and retain customers. * Drive sales initiatives with the Assistant Manager; analyse performance data and adjust strategies. * Recruit, induct, train, and coach staff; handle employee relations and performance management. * Plan and execute store events and local outreach activities to increase footfall and community engagement. * Support the store’s marketing and sustainability strategy, encouraging eco‑friendly practices. * Serve as a brand ambassador, embodying company values and fostering a positive culture. Required Skills: * Minimum 2 years of store or customer‑service management experience. * Strong sales acumen with a proven ability to meet targets. * Leadership skills: motivation, coaching, conflict resolution, and team development. * Excellent communication, problem‑solving, and customer‑service abilities. * Proficiency in visual merchandising, inventory management, and basic financial reporting. * Passion for tea or related product lines and ability to communicate enthusiasm. * Experience with sustainability initiatives and B Corp standards is a plus. Required Education & Certifications: * High school diploma or equivalent; bachelor’s degree preferred. * Retail management or hospitality certification is advantageous.

Oxford, United kingdom

On site

Junior

01-12-2025