Gloucestershire County Council

About the Company

Gloucestershire County Council provides major services for residents of the county of Gloucestershire, working closely with six district councils, the NHS and police.

Gloucestershire has a resident population of 600,000 and the county council delivers services including: road maintenance and safety; social care services for children and adults; fire and rescue; library services; trading standards and waste disposal.

Find out about working for us and our current vacancies - www.gloucestershire.gov.uk/jobs

Listed Jobs

Company Name

Gloucestershire County Council

Job Title

Senior Performance & Improvement Officer

Job Description

Job title: Senior Performance & Improvement Officer Role Summary: Lead and drive performance improvement initiatives for vulnerable children services, analysing data, developing dashboards, and providing clear performance and risk messaging to support strategic oversight, operational management and change. Expactations: Deliver timely, high‑quality analysis and reporting; demonstrate autonomy, resilience and strong project management; collaborate effectively with stakeholders; challenge and influence to maintain governance and assurance standards. Key Responsibilities: - Analyse frontline processes and performance data to identify improvement opportunities. - Design, build and maintain performance dashboards using Excel, Power Query, and Cloud/Desktop Flows. - Define and refine reporting metrics that add value to the performance narrative. - Provide clear performance and risk messages to senior leaders and operational teams. - Lead change initiatives and co‑produce improvement plans with service stakeholders. - Maintain data integrity, governance and independent assurance of performance metrics. - Manage multiple improvement projects concurrently, ensuring on‑time, high‑standard delivery. - Foster a culture of continuous improvement and evidence‑based decision making. Required Skills: - Proven experience in strategic performance management and business improvement. - Strong analytical skills with proficiency in Excel, Power Query, and data visualization. - Project management capability and ability to deliver projects at pace. - Excellent communication, collaboration and influencing skills. - Creative problem‑solving, curiosity, and a ‘can‑do’ attitude. - Diplomatic, personable and assertive with stakeholder engagement. - Familiarity with LEAN principles and digital workflow tools. Required Education & Certifications: - Bachelor’s degree in Business, Data Analytics, Public Administration or a related field. - Relevant certifications (e.g., Lean Six Sigma Green/Black Belt, PMP) preferred but not mandatory.

Gloucester, United kingdom

On site

Senior

12-11-2025

Company Name

Gloucestershire County Council

Job Title

Business Analyst

Job Description

Job title: Business Analyst Role Summary: Provide analytical support to the Adult Transformation Team to drive improvement in Adult Social Care. Analyse performance and feedback data to inform decision‑making and support implementation of the new Target Operating Model within the People Experience portfolio. Expectations: - Proven experience in process analysis, data management and governance. - Strong analytical skills with the ability to translate complex data into clear, actionable insights. - Solution‑focused, highly organised, collaborative mindset and passion for using data to influence change in Adult Social Care. - Effective communication and stakeholder‑management skills. Key Responsibilities: - Collect, analyse, and interpret performance and feedback data to identify trends and improvement opportunities. - Produce reports, dashboards and visualisations that communicate findings to internal teams and external partners. - Translate data insights into compelling stories that support strategic and operational decisions. - Collaborate with multidisciplinary teams to design, test, and deliver process improvements. - Support the delivery of the new Target Operating Model by mapping current workflows and recommending enhancements. - Ensure data quality, compliance with governance standards, and maintain up‑to‑date data documentation. - Contribute to agile working practices, including sprint planning, reviews, and retrospectives. Required Skills: - Proficient in data analysis tools (e.g., Excel, SQL, Power BI, Tableau). - Experience with process mapping and improvement frameworks (e.g., Lean, Six Sigma). - Strong understanding of data governance, privacy regulations, and quality assurance. - Excellent written and verbal communication, tailored to diverse audiences. - Team-oriented with proven ability to influence and manage stakeholders. - Analytical thinking, problem‑solving, and attention to detail. - Familiarity with Agile methodologies and collaborative working environments. Required Education & Certifications: - Bachelor’s degree in Business, Data Analytics, Information Systems, or a related discipline (or equivalent professional experience). - Relevant certifications (e.g., CBAP, PMI-ACP, Six Sigma Green Belt) are an advantage but not mandatory.

Gloucester, United kingdom

On site

25-11-2025

Company Name

Gloucestershire County Council

Job Title

Business Administration Apprentice

Job Description

**Job Title:** Business Administration Apprentice **Role Summary:** Full‑time Level 3 Business Administration apprenticeship (18 months) supporting the Cotswolds Adult Social Care Team’s administration function. Combines on‑the‑job training with 20 % study time to achieve a Level 3 Diploma in Business Administration and progresses to a permanent Team Administrator position. **Expectations:** - Demonstrate motivation, enthusiasm, and strong communication/organisation. - Work collaboratively within a supportive team. - Provide professional telephone and face‑to‑face customer service to the public and internal staff. - Commit to completing the apprenticeship and associated coursework. **Key Responsibilities:** - Produce letters, reports, agendas and other documents using Microsoft Word, Excel and Outlook. - Accurately input, update and monitor data in relevant systems. - Handle enquiries via phone, email and in‑person, delivering high‑quality service. - Arrange meetings: book rooms, send invitations, prepare agendas and take minutes. - Support general administrative duties for the Adult Social Care team. **Required Skills:** - Good written and verbal communication. - Strong organisational and time‑management abilities. - Basic proficiency with Microsoft Office (Word, Excel, Outlook). - Professional telephone etiquette. - Ability to work effectively in a team and independently. **Required Education & Certifications:** - Minimum of secondary education (GCSEs or equivalent). - No prior office experience required. - Enrollment in Level 3 Business Administration Apprenticeship leading to a Level 3 Diploma in Business Administration.

Gloucester, United kingdom

On site

29-12-2025