Washington Frank International

About the Company

Washington Frank, a Tenth Revolution Group Company, is a leading global provider of permanent and freelance ERP recruitment solutions across major ERP applications such as SAP Business One, Oracle EBS, Epicor, Oracle Fusion, Sage, Unit4, Infor, and IFS.

As part of Tenth Revolution Group, the global leader in cloud talent solutions, we live and breathe ERP. Just ERP and nothing else. It's our sole focus, our specialism, and over the years we've built up an enviable reputation for finding the best ERP opportunities for job seekers at companies of all sizes.

This dedication to the ERP field means that each and every one of our consultants has the expert knowledge needed to completely understand the market, while also building mutually beneficial relationships with customers, ERP specialists, and vendors alike.

Listed Jobs

Company Name

Washington Frank International

Job Title

Consultant/Consultante ServiceNow

Job Description

**Job Title:** ServiceNow Consultant **Role Summary:** Experienced professional to design and implement ServiceNow solutions across ITSM, CSM, HRSD, and related modules for enterprise clients. Requires autonomy, technical expertise, and cross-functional collaboration. **Expectations:** Proven ability to deliver end-to-end ServiceNow projects, including requirements analysis, configuration, documentation, and change management. Must support technical knowledge sharing and team development. **Key Responsibilities:** - Gather client requirements through workshops and stakeholder consultations. - Design, configure, and deploy ServiceNow solutions aligned with ITSM, CSM, and HRSD frameworks. - Author functional and technical deliverables (documentation, workflows, integrations). - Guide clients through process transformation and system adoption. - Stay updated on ServiceNow platform advancements and share insights with the team. **Required Skills:** - Minimum 2–5 years in ServiceNow implementation or consulting. - Deep expertise in ITSM modules; familiarity with CSM/HRSD is preferred. - Proficiency in ServiceNow configuration, workflow design, and system customization. - Strong communication skills in French and English to articulate technical concepts and engage stakeholders. - Demonstrated problem-solving ability and adaptability in complex enterprise environments. **Required Education & Certifications:** - Bachelor’s degree in Information Technology or related field preferred. - ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist) required.

Île-de-france, France

Hybrid

09-01-2026

Company Name

Washington Frank International

Job Title

Chef de projet / Consultant ServiceNow

Job Description

**Job Title** ServiceNow Project Manager / Consultant **Role Summary** Lead end‑to‑end ServiceNow implementation and innovation projects. Plan, coordinate, and deliver projects involving workshops, specifications, development, integration, and support while ensuring quality and stakeholder alignment. **Expectations** - Graduate with a bachelor’s or master’s degree (Bac+5). - Proven experience (≥3 years) managing ServiceNow projects. - Strong command of ServiceNow modules (CSM, HR, ITSM, ITBM, Workplace, FSM, etc.). - Familiarity with web technologies: HTML, CSS, JavaScript, AngularJS, ReactJS, REST APIs. - Self‑directed, analytical thinker with excellent organizational skills. - Effective communicator and relationship builder with technical and business teams. **Key Responsibilities** - Own project lifecycle: planning, workshops, specifications, development, integration, release, and post‑deployment support. - Facilitate client workshops and produce functional and technical deliverables. - Coordinate development teams, manage task assignments, and monitor quality (unit, regression, user acceptance tests). - Create and present demos, proof‑of‑concepts (PoCs), and prototypes. - Lead change management activities and user adoption initiatives. - Drive innovation projects (chatbots, AI, custom apps) on the ServiceNow platform. **Required Skills** - Project management (scrum/agile and waterfall). - ServiceNow administration and configuration. - Front‑end development basics (HTML, CSS, JS) and API integration. - Strong analytical, problem‑solving, and decision‑making abilities. - Excellent oral and written communication. - Stakeholder engagement and facilitation. **Required Education & Certifications** - Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field. - ServiceNow Certified Application Developer (optional) and/or ServiceNow Certified Implementation Specialist. - Project Management Professional (PMP) or equivalent preferred.

Île-de-france, France

Hybrid

27-02-2026