- Company Name
- CUBE
- Job Title
- Head of Infrastructure and Cloud Operations
- Job Description
-
Job Title: Head of Infrastructure and Cloud Operations
Role Summary: Lead global infrastructure and operations, overseeing on‑premise, hybrid, and cloud environments, plus 24/7 production support, to deliver scalable, secure, and reliable services.
Expactations: Deliver end‑to‑end infrastructure strategy, ensure uptime and cost efficiency, drive automation and IaC maturity, manage change governance, and lead a distributed team across time zones.
Key Responsibilities:
- Manage global 24/7 production support and on‑prem infrastructure teams.
- Define and execute infrastructure strategy across Azure, AWS/GCP, VMWare, and legacy systems.
- Build integrated practices for performance, security, and operational health.
- Establish incident response, monitoring, playbooks, capacity planning, and SLO metrics.
- Govern change management: CAB oversight, rollback plans, risk assessments.
- Advance automation (Terraform, Ansible) and CI/CD pipeline maturity.
- Partner with Help Desk, Security, Architecture, and SRE to align infrastructure with business goals.
- Own cost optimization, alert fatigue reduction, and KPI tracking.
- Hire, mentor, and scale the international infrastructure team.
Required Skills:
- 10+ years in infrastructure, SRE, or operations leadership.
- Proven experience with production support, engineering, and change delivery.
- Deep knowledge of ITIL, DevOps, incident, and change governance frameworks.
- Technical expertise in Azure (preferred), AWS/GCP, VMWare, Terraform, Ansible, CI/CD, and monitoring tools.
- Strong organizational, cross‑functional leadership, and stakeholder management skills.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Relevant certifications: Azure/AWS/GCP, Terraform, ITIL, or SRE are highly desirable.