Postman

About the Company

Postman is the world’s leading API platform. Postman's features simplify each step of building an API and streamline collaboration to help create better APIs—faster. More than 30 million developers and 500,000 organizations across the globe use Postman today.

Our customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. Check out our open positions if you’d like to learn more: https://www.postman.com/careers/

Listed Jobs

Company Name

Postman

Job Title

Senior Manager, Enterprise Customer Success

Job Description

**Job title** Senior Manager, Enterprise Customer Success **Role Summary** Lead and coach a high‑performing team of 6–8 Enterprise Customer Success Managers (CSMs) to deliver measurable value, retention, and expansion for the North America West portfolio. Drive operational excellence, data‑driven performance, and cross‑functional alignment with Sales, Solutions, Product, and Marketing to achieve Gross Revenue Retention (GRR) and adoption goals. **Expectations** - 8–10+ years in SaaS or developer‑tools customer success, account management, or consulting. - 5+ years managing enterprise CS teams in technical settings. - Proven record of retaining and growing large, complex accounts. - Strong coaching, operational leadership, and executive engagement skills. - Familiarity with pod‑based coverage models (AE, SE, specialist). **Key Responsibilities** - Coach, mentor, and develop a team of Enterprise CSMs. - Standardize and enforce playbooks: Success Planning, Impact Reviews, Renewal Readiness. - Use data (Salesforce, Looker, Gong, Gainsight) to monitor metrics (GRR, adoption, expansion). - Conduct regular pipeline and forecast reviews; identify renewal risks and upsell opportunities. - Partner with Sales and Solutions on account strategies, joint planning, and renewal forecasting. - Drive process improvement, tooling updates, and workflow efficiencies. - Maintain disciplined cadences: 1:1s, forecast reviews, regional syncs. - Present insights to inform product roadmap, marketing, and CS programs. - Escalate and support complex engagements at the executive level when required. **Required Skills** - Leadership and high‑impact coaching. - Data analysis and GTM tool proficiency (Salesforce, Looker, Gong, Gainsight). - Executive‑level communication and value storytelling. - Technical knowledge of APIs, integrations, and developer workflows. - Cross‑functional collaboration and stakeholder alignment. - Results‑oriented, self‑directed, and accountable. **Required Education & Certifications** - Bachelor’s degree in Business, Technology, or related field. - Relevant certifications in Customer Success (e.g., CSAT, CSMP) or sales/consulting preferred but not mandatory.

San francisco, United states

On site

Senior

05-11-2025

Company Name

Postman

Job Title

Applied AI Scientist, Small Language Model and AI Training

Job Description

**Job Title** Applied AI Scientist – Small Language Model & AI Training **Role Summary** Lead the development of efficient, high‑performance small language models (LMs) for practical applications. Conduct research and design training pipelines in collaboration with research, engineering, and product teams, ensuring safety, fairness, and alignment. Mentor cross‑functional teams on applied ML best practices. **Expectations** * Deliver innovative training methodologies and architecture designs that improve efficiency and generalization. * Scale and optimize training pipelines for distributed systems. * Embed AI safety, fairness, and alignment into all training workflows. * Bridge research outcomes to product features, ensuring ethical and user‑centric value. **Key Responsibilities** 1. Innovate training methods, loss functions, and compression techniques for small LMs. 2. Design, implement, and evaluate experiments to boost model performance, robustness, and generalization. 3. Build and maintain scalable distributed training infrastructures (data pipelines, compute orchestration). 4. Develop fine‑tuning, domain adaptation, and model compression strategies for real‑world deployments. 5. Integrate safety, fairness, and alignment checks throughout training and evaluation cycles. 6. Mentor engineers and researchers on ML methods and best practices. 7. Evaluate and adopt new tools, frameworks, and datasets to accelerate AI workflows. 8. Collaborate with product teams to translate model capabilities into user‑oriented features. **Required Skills** * Strong programming in Python; expertise with PyTorch, TensorFlow, or JAX. * Deep knowledge of LM architectures, training techniques, and optimization. * Experience with distributed training and scalable AI infrastructures. * Proven ability to design and run rigorous experiments. * Familiarity with AI safety, interpretability, and ethical considerations. * Excellent communication and cross‑functional collaboration. **Required Education & Certifications** * Ph.D. or M.S. in Computer Science, Machine Learning, or a related field (or equivalent experience). * No specific certifications required.

San francisco, United states

On site

20-11-2025

Company Name

Postman

Job Title

Corporate Solutions Engineer

Job Description

Job Title: Corporate Solutions Engineer Role Summary: Drive the adoption and growth of Postman’s API platform within the corporate market by partnering with the sales team, conducting discovery and technical demos, and providing expert guidance on API-first development practices. Act as a technical liaison between customers and internal teams to ensure solutions align with business needs. Expectations: • 4+ years in corporate sales or solutions engineering. • 3+ years of software development experience. • 3+ years of hands‑on API design and data platform work. • Bachelor’s degree in Computer Science or related field, or equivalent work experience. • Willingness to travel up to 25 %. • Strong teamwork, communication, and customer‑centric mindset. Key Responsibilities: • Nurture prospects and support existing corporate customers throughout the sales cycle. • Conduct discovery, qualification, technical demonstrations, and proof‑of‑value workshops. • Address technical objections, provide solutions and workarounds, and create reusable collateral. • Build and maintain customer sandbox environments and proof‑of‑concept integrations. • Capture customer feedback and advocate for product improvements. • Keep abreast of competitive landscape, industry trends, and API market challenges. • Collaborate with sales, product, engineering, and support teams to tailor solutions. Required Skills: • Expert knowledge of APIs, including design, consumption, and lifecycle management. • Proficiency in JavaScript and familiarity with Postman platform. • Experience with modern development tools (IDEs, Git, CI/CD, monitoring, microservices, containers, cloud services). • Understanding of DevOps practices and the software development life cycle. • Comfortable with SaaS sales processes and security considerations. • Familiarity with sales methodologies such as MEDDIC, Challenger Sale, and Command of the Message. • Excellent verbal, written, and presentation communication. Required Education & Certifications: • Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent practical experience.

Boston, United states

On site

Junior

26-11-2025

Company Name

Postman

Job Title

Strategic Account Executive, UK

Job Description

**Job title** Strategic Account Executive – Enterprise (UK) **Role Summary** Accountable for acquiring and growing enterprise accounts (10–20 key prospects) in the DevOps ecosystem. Will own the full sales cycle, drive land‑and‑expand initiatives, and partner cross‑functionally to deliver tailored solutions that culminate in multi‑million‑dollar revenue and lasting customer relationships. **Expectations** - Exceed annual quota through consistent pipeline creation, deal progression, and account growth. - Manage complex, multi‑threaded deals with large deal sizes and long sales cycles. - Build executive‑level relationships with DevOps leaders, CIOs, and engineering decision‑makers. - Act as a consultative sales partner, combining data‑driven insights with stakeholder input. - Deliver presentations to both technical audiences and executives. **Key Responsibilities** - Own prospecting, qualification, solutioning, and closing of enterprise deals. - Execute land‑and‑expand strategies to deepen account penetration and drive upsells/cross‑sales. - Develop and implement account‑based strategies to accelerate enterprise adoption. - Collaborate with Sales Engineering, Customer Success, and Product teams to tailor solutions and ensure smooth hand‑off. - Generate and manage a robust pipeline of qualified opportunities; forecast accurately. - Conduct executive‑level meetings and product demos to secure buy‑in across multiple stakeholders. **Required Skills** - 8+ years closing enterprise SaaS deals, with proven success in DevOps or adjacent tools. - Strong understanding of DevOps infrastructure and enterprise technology environments. - Experienced in navigating multi‑threaded, complex sales cycles with large deal sizes. - Proven track record of exceeding quota and driving revenue growth. - Excellent consulting, storytelling, and data‑driven selling abilities. - Comfort presenting to technical stakeholders and C‑suite executives. - Ability to build and sustain long‑term customer partnerships. **Required Education & Certifications** - Bachelor’s degree in Business, Computer Science, or a related field. - No specific certifications required; technical knowledge in SaaS solutions and DevOps tools is essential.

London, United kingdom

Hybrid

Senior

02-12-2025