AK Recrutement

About the Company

AK Recrutement est un cabinet de recrutement spécialisé en informatique présent sur toute la France. Nous intervenons dans le cadre d’Aide au recrutement en CDI et Freelance. Nous couvrons l’ensemble des Profils IT et Sales dans les domaines suivants : - Etude et Développement : Lead Developer, Développeur / Ingénieur Développement (Front-End, Back-end, Full-Stack, Mobile), Testeur, Architecte, Consultant ERP/CRM/GIS... - Infrastructure / Système & Réseau : Architecte, Ingénieur, Administrateur, Technicien, DevOps... - Cybersécurité : Sécurité Réseau, Analyste en Sécurité, Pentester… - Systèmes Embarqués : Ingénieur électronique / microélectronique, Hardware, Logiciel embarqué... - IA : Ingénieur computer vision, Chatbot Master, Machine Learning Engineer, Développeur Application IA... - Digital/Data : Data Analyst, Data Scientist, Consultant SEO/SEA, Webmarketing, Designer UX / UI, Marketing Manager, Traffic Manager, Community Manager, Project Manager... - Fonctionnel / Management : Chef de projet, Chef d’équipe, Responsable, Directeur, Gérant salarié, DSI, Scrum Master, Product Owner, CIO, CTO, CEO... - Sales : Ingénieur d’affaires/Business Developer, Commercial, SDR/BDR... Retrouvez toutes nos offres sur notre site : www.ak-recrutement.fr Vous recherchez un nouveau challenge ou collaborateur dans le secteur IT ? Pensez AK Recrutement !

Listed Jobs

Company Name

AK Recrutement

Job Title

Ingénieur Full Stack React / Node JS F/H

Job Description

**Job Title:** Full Stack Engineer – React / Node.js **Role Summary:** Develop and maintain a modern insurance software platform using React, Node.js, Docker, and AWS services within an agile Scrum team. Contribute to technical design, build proof‑of‑concepts, and ensure high‑quality, continuously deployed code. **Expectations:** - Deliver robust, performant features in two‑week sprints. - Actively propose and evaluate new technologies and architectural solutions. - Produce clear technical documentation. - Collaborate closely with product and QA teams in a Scrum environment. **Key Responsibilities:** - Participate in functional and technical design of the platform. - Develop front‑end (React, Redux) and back‑end (Node.js, REST APIs) components. - Implement CI/CD pipelines using GitLab and Docker orchestration. - Deploy and manage services on AWS (managed databases, authentication, messaging, serverless). - Write unit tests, conduct code reviews, and ensure continuous integration. - Create and maintain technical documentation (automated or manual). **Required Skills:** - Strong JavaScript proficiency (minimum 4 years). - Node.js development experience. - React.js with Redux (or similar flux architecture). - RESTful API design and consumption. - Git version control. - HTML5/CSS3. - Linux development environment. - Familiarity with Docker and container orchestration. - Experience with AWS managed services (preferred). - Understanding of Agile/Scrum practices (or willingness to adopt). **Required Education & Certifications:** - Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (equivalent to Bac+5). - No specific certifications required, but AWS or Docker certifications are a plus.

Lyon, France

Hybrid

Junior

20-01-2026

Company Name

AK Recrutement

Job Title

Chargé(e) Support Logiciel Assurance (H/F)

Job Description

**Job Title** Software Support Officer – Insurance (M/F) **Role Summary** Provide Level 1 and Level 2 technical‑functional support for a SaaS insurance platform, acting as the primary contact for users. Diagnose and resolve user issues, perform basic data analysis with SQL, and coordinate with product, technical, and customer‑success teams to ensure timely incident resolution and continuous product improvement. **Expectations** - Deliver prompt, high‑quality support for user requests and incidents. - Maintain accurate ticket documentation and adhere to defined SLA timelines. - Effectively qualify and route complex issues to appropriate internal teams. - Contribute insights from user feedback to product enhancement initiatives. - Demonstrate strong analytical skills and a proactive, customer‑centric approach. **Key Responsibilities** - Handle user inquiries and incident tickets (Level 1 & 2). - Diagnose issues, identify root causes (functional, technical, or business). - Provide functional or technical resolutions or work‑arounds. - Escalate complex incidents to technical teams when necessary. - Execute simple SQL queries for data analysis and issue investigation. - Document incidents and collaborate with technical teams on resolution. - Qualify and structure user feedback for product and engineering teams. - Participate in continuous improvement of the platform through user‑generated insights. **Required Skills** - Proven experience in software support (Level 1/Level 2). - Basic SQL knowledge for data manipulation and analysis. - Strong understanding of SaaS software and CRM tools. - Excellent analytical and problem‑solving abilities. - Clear communication skills and customer‑service orientation. - Familiarity with new technologies, including AI concepts, is an asset. - Ability to work independently and collaboratively in cross‑functional teams. **Required Education & Certifications** - Bachelor’s degree or equivalent in Information Technology, Computer Science, or related field. - Industry‑specific certifications (e.g., insurance domain knowledge such as IARD, DDA, RC Pro, or claim management) are considered a plus.

Lyon, France

Hybrid

06-03-2026