QA Ltd

About the Company

Learn. To Change.

At QA, we believe the future belongs to organisations that can learn, master, and apply new skills at pace and scale. As the largest tech training company in the UK and fastest-growing in the US, we provide continuous, engaging, and collaborative learning experiences. Our programs connect learning across silos, ensuring continuity and fostering collaboration.

Join us to drive transformation with AI, cloud, and data skills.

Listed Jobs

Company Name

QA Ltd

Job Title

Senior Salesforce Administrator

Job Description

Job Title: Senior Salesforce Administrator Role Summary: Lead end‑to‑end administration of a complex Salesforce environment, enhancing platform functionality, ensuring data integrity and security, and driving user adoption through training and support. Expectations: - Maintain and evolve the Salesforce platform in line with best practices. - Act as a technical liaison between business units and IT, translating business needs into scalable solutions. - Deliver consistent, high‑quality releases and continuous improvement. Key Responsibilities: - Manage user lifecycle, profiles, roles, permissions, and security settings. - Configure and customize objects, fields, page layouts, record types, workflows, validation rules, and process builder. - Provide first‑line support, troubleshoot issues, and deliver targeted training to users. - Oversee integrations with external systems, ensuring data flow and process automation. - Design, develop, and maintain custom reports and dashboards for actionable insights. - Plan, test, and deploy releases using sandbox environments, following a structured change‑management process. - Maintain comprehensive documentation of configurations, processes, and procedures. - Collaborate with Sales, Marketing, Customer Service, and IT to align solutions with business objectives. Required Skills: - Minimum 5 years of Salesforce Administration experience, 2 years in a senior/lead role. - Strong knowledge of Salesforce configuration, customization, and security administration. - Experience with integration tools and concepts (APIs, middleware). - Analytical mindset with the ability to translate business requirements into technical solutions. - Excellent communication and stakeholder‑management skills. Required Education & Certifications: - Salesforce Administrator (ADM‑201) certification (mandatory). - Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, Integration Architecture Designer, or relevant technical credentials) preferred.

Leeds, United kingdom

Remote

Senior

29-10-2025

Company Name

QA Ltd

Job Title

Trading & Forecast Analyst

Job Description

Job Title: Trading & Forecast Analyst Role Summary: Analyze trading performance and pipeline data to forecast outcomes, identify inaccuracies, and deliver actionable insights that drive strategic decisions for the Learning business. Expactations: - Deliver accurate trading forecasts and pipeline reports. - Identify root causes of forecast deviations and recommend corrective actions. - Enhance forecasting processes from lead to invoicing. - Communicate findings clearly to Sales, Finance, and senior leadership. Key Responsibilities: - Analyze pipeline drivers and conversion to invoicing using Salesforce and other data sources. - Identify and resolve inaccuracies in trading forecasts, collaborating with cross‑functional teams. - Contribute to process improvement initiatives underpinning forecasting. - Provide trend, risk, and opportunity insights to Sales and related teams. - Develop visualizations to uncover hidden performance trends. - Perform ad‑hoc commercial analysis and scenario modelling for CFOs and senior stakeholders. - Build and maintain relationships with Sales Operations, Sales Management, FP&A, BI, and other Finance/support teams. Required Skills: - Strong analytical and data interpretation abilities. - Experience managing large datasets and working with CRM data; Salesforce preferred. - Advanced Excel and PowerPoint skills; Power BI experience a plus. - Excellent data visualization and storytelling capabilities. - Detail‑oriented problem solving and strong attention to accuracy. - Effective written and verbal communication, stakeholder engagement, and influencing. - Project management, organization, and adaptability to changing priorities. Required Education & Certifications: - Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field. - Professional certifications (e.g., Microsoft Certified: Data Analyst Associate, Salesforce Certified Administrator) are desirable but not mandatory.

London, United kingdom

On site

07-11-2025

Company Name

QA Ltd

Job Title

Business Development Executive

Job Description

**Job Title** Business Development Executive (Sales Development Representative) **Role Summary** Generate and qualify new business opportunities for tech apprenticeship programs by prospecting employers, nurturing leads, and scheduling meetings for senior sales staff. Maintain a robust pipeline, track performance metrics, and collaborate with marketing to align outreach efforts. **Expectations** - Meet or exceed monthly targets for outreach activity, qualified leads, and meetings booked. - Accurately record all interactions in Salesforce and provide regular performance reports. - Deliver clear, concise handovers to Business Development Managers/Account Executives. - Continuously improve sales techniques through training and team collaboration. **Key Responsibilities** - Research and identify potential employer partners across technology sectors using LinkedIn, job boards, and CRM tools. - Conduct cold calls, email campaigns, and LinkedIn outreach to engage decision‑makers. - Qualify leads based on company size, tech hiring needs, and apprenticeship readiness. - Book and coordinate discovery meetings for senior sales personnel. - Log all activities and lead data in Salesforce; track KPIs such as call volume, conversion rates, and meetings booked. - Provide weekly reports on outreach performance and pipeline health. - Share market insights and prospect feedback with marketing and product teams. - Participate in team meetings, training sessions, and strategy reviews. **Required Skills** - Strong written and verbal communication; interpersonal skills. - Proven B2B sales experience; background in education/training is a plus. - Familiarity with technology roles and apprenticeship frameworks (e.g., Level 3‑5 digital standards). - Proficiency with LinkedIn, CRM systems (Salesforce preferred), and prospecting tools. - Resilient, self‑motivated, target‑driven with a high activity cadence. **Required Education & Certifications** - Minimum: Bachelor’s degree or equivalent work experience in business, sales, or a related field. - No specific certifications required; certifications in sales methodology or CRM platforms are advantageous.

London, United kingdom

On site

07-11-2025

Company Name

QA Ltd

Job Title

Digital Support Apprentice

Job Description

Job title: Digital Support Apprentice Role Summary: Provide first‑line support for digital systems and processes across multiple departments, ensuring smooth operation of IT services and business applications. Engage with end users, triage helpdesk tickets, assist with software deployment, and maintain key business tools and content. Expactations: • Diligent, professional attitude toward all duties • Strong communication and interpersonal skills • Ability to work independently and collaboratively • Excellent time‑management, planning and organisational capabilities Key Responsibilities: • Act as primary contact for IT queries and helpdesk tickets, triage and raise incidents as needed. • Shadow IT team to learn laptop deployment and issue resolution. • Gain awareness of cybersecurity threats and preventive measures. • Maintain and update Microsoft SharePoint intranet content. • Analyse and report data using Microsoft Excel. • Create, edit and manage documents in Microsoft Word. • Record and manage valuation data in CVS, DVS, and Civica systems. • Draft and publish the weekly all‑staff newsletter and schedule social media posts. • Research, verify and update property valuation data and housing registers. • Identify and correct mismatched property records. Required Skills: • Proficient with Microsoft Office suite (Word, Excel, SharePoint). • Effective communication (written & verbal). • Team‑player and self‑starter with minimal supervision. • Strong organisational and prioritisation skills. • Basic understanding of IT helpdesk processes and cyber‑security fundamentals. Required Education & Certifications: • Apprenticeship Leading to a nationally recognised qualification at SCQF Level 6. • No formal degree required; completion of the apprenticeship provides the necessary credentials.

Edinburgh, United kingdom

On site

18-11-2025