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Greystone Consulting Group Ltd

Greystone Consulting Group Ltd

www.greystone-consulting.co.uk

2 Jobs

6 Employees

About the Company


Greystone Consulting Group are a specialist headhunting, recruitment, and executive search agency offering tailor-made staffing solutions to businesses of all sizes, nationwide. We pride ourselves on our consultative approach and fully bespoke service.

Our areas of expertise and sectors that we specialise in, are:

- Accountancy & Finance
- Financial Services
- Legal
- Office Support & Commercial
- Sales
- Marketing
- Technology & Digital
- Human Resources
- Recruitment
- Executive & Senior Appointments

Listed Jobs

Company background Company brand
Company Name
Greystone Consulting Group Ltd
Job Title
Application Support Engineer
Job Description
**Job Title:** Application Support Engineer **Role Summary:** Provide advanced technical support for application and platform issues, collaborating with teams to resolve critical incidents and maintain system reliability. Focus on problem resolution, documentation, and process improvement in a SaaS environment. **Expectations:** - Resolve complex customer and internal issues escalated from 1st line support. - Diagnose application performance bottlenecks, configuration issues, and bugs. - Contribute to root cause analysis, post-mortems, and service improvement plans. - Support release activities (testing, deployment verification, and monitoring). - Maintain knowledge bases and internal technical documentation. **Key Responsibilities:** 1. Troubleshoot and resolve application/platform issues via structured incident management. 2. Collaborate with development, DevOps, and product teams for diagnoses and fixes. 3. Analyze logs using Azure Monitor, Application Insights, or similar tools. 4. Verify deployments and validate release quality (smoke testing, post-release monitoring). 5. Mentor first-line support staff and share technical expertise. 6. Track ticket trends and document resolutions for process optimization. **Required Skills:** - Proven experience in 2nd line application support for SaaS environments. - Proficiency in troubleshooting web/mobile applications, REST APIs, and JSON. - Hands-on experience with Microsoft Azure (App Services, Azure SQL, Storage). - Familiarity with ticketing systems (e.g., Freshdesk) and structured support processes. - Knowledge of log analysis tools and cloud platform diagnostics. - Strong written/verbal communication for technical and non-technical stakeholders. **Required Education & Certifications:** - High school diploma/GED; bachelor’s degree preferred (technical fields advantageous). - ITIL Foundation or equivalent service management certification (desirable, not mandatory).
Bristol, United kingdom
Hybrid
10-10-2025
Company background Company brand
Company Name
Greystone Consulting Group Ltd
Job Title
Full Stack Engineer
Job Description
**Job Title** Full Stack Engineer **Role Summary** Design, develop, and support scalable web and API‑driven SaaS applications using .NET and Azure. Work cross‑functionally with product management, design, QA, and DevOps to deliver robust, secure, and performant features for web and mobile experiences. Participate in Agile/Scrum ceremonies, code reviews, and production support. **Expectations** - Minimum 2 years of professional software development experience. - Proficiency in C# (.NET) with at least one modern front‑end framework (Angular preferred). - Demonstrated ability to build RESTful APIs and cloud‑based services on Microsoft Azure. - Strong coding standards, test‑driven mindset, and experience with CI/CD pipelines. - Effective communication and collaboration across multidisciplinary teams. **Key Responsibilities** - Design, code, unit‑test, and deploy scalable web and API solutions on .NET/Azure. - Participate in sprint planning, estimation, and daily stand‑ups (Agile/Scrum). - Conduct code reviews, maintain technical documentation, and enforce coding standards. - Optimize application performance, security, and accessibility for multiple browsers, devices, and operating systems. - Collaborate with QA and DevOps to build and maintain CI/CD pipelines and ensure quality releases. - Monitor production environments, triage incidents, and contribute to on‑call rotations when required. **Required Skills** - .NET (C#) development, API design, and backend service architecture. - Microsoft Azure fundamentals – compute, storage, networking, and services. - RESTful architecture, authentication, authorization, and API security best practices. - Front‑end development with Angular (or comparable framework). - Version control (Git), build automation, and Agile project management tools. - Debugging, performance tuning, and problem‑solving mindset. - Excellent written and verbal communication, teamwork, and stakeholder management. **Required Education & Certifications** - Bachelor's degree in Computer Science, Software Engineering, or related field *or* equivalent industry experience. - No mandatory certifications, though Azure or .NET certifications are a plus.
Bristol, United kingdom
On site
Junior
31-10-2025