cover image
Plain

Plain

www.plain.com

1 Job

26 Employees

About the Company

The most powerful AI-native support platform for scaling B2B teams. Plain helps you support your customers where they work – and move from answering tickets to building genuine relationships.

Powering support at: Raycast, Stytch, Sanity, Granola, Resend, Evervault, Galileo, Mintlify, and hundreds more.

Listed Jobs

Company background Company brand
Company Name
Plain
Job Title
Product Engineer (Full Stack)
Job Description
**Job Title** Product Engineer (Full Stack) **Role Summary** Own end‑to‑end development of features across frontend, backend, and infrastructure. Deliver fast, reliable, customer‑centric products while influencing product strategy and engineering culture. **Expectations** - Ship impactful features in a rapid, iterative environment. - Act proactively, determine priorities, and drive momentum. - Measure success by user experience, not code abstraction. - Collaborate closely with customers to shape product decisions. - Uphold high craftsmanship and build polished, simple products. **Key Responsibilities** - Design, implement, and release full‑stack features from idea to production. - Make infrastructure and technology decisions (PostgreSQL, Docker, CI/CD). - Partner with design, product, and founders to set technical direction. - Conduct customer workshops, capture requirements, and validate solutions. - Mentor peers, codify best practices, and nurture a product‑centric engineering culture. **Required Skills** - Front‑end: React/Next.js, TypeScript, modern CSS. - Back‑end: Node.js/Express (or similar), API design (REST/GraphQL). - Databases: PostgreSQL, ORMs. - DevOps: CI/CD pipelines, Docker, cloud services (AWS/GCP/Azure). - Agile development, continuous improvement, strong problem‑solving, and communication. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent professional experience.
London, United kingdom
Hybrid
09-02-2026