H&M

About the Company

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good.

We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow.

Listed Jobs

Company Name

H&M

Job Title

Visual Merchandiser

Job Description

**Job Title:** Visual Merchandiser **Role Summary:** Drive consistent, brand‑aligned visual and commercial standards across the store to enhance the overall customer experience and support sales performance. Execute creative displays, campaigns, and styling while coaching the store team and keeping abreast of industry trends. **Expectations:** - Deliver the Global brand’s visual, commercial and styling standards on schedule. - Meet sales targets, store goals and budgeted KPIs. - Maintain a safe, clean, and engaging retail environment. - Cultivate a high‑performance visual team through coaching and training. **Key Responsibilities:** - Launch and maintain global campaigns, promotions and seasonal activations per the commercial calendar. - Create and execute window, floor, and product displays that reflect current trends and brand mood boards. - Ensure accurate product placement, pricing signage, lighting and fixtures in line with brand guidelines. - Monitor inventory levels, garment care, and stockroom sampling; provide allocation recommendations. - Analyze sales reports, KPI data and visual performance; identify gaps and propose corrective actions. - Lead trend research and fashion awareness initiatives; translate insights into actionable styling guidance. - Coach store staff on visual merchandising, commercial positioning, price perception and customer service. - Partner with Facilities, Area Visual Management and Store Management to align store layout and operational needs. - Maintain compliance with safety, legal and OMNI service procedures. **Required Skills:** - Strong visual merchandising and styling expertise with a creative eye for composition. - Knowledge of current fashion trends, consumer behavior, and competitor landscapes. - Commercial awareness – ability to translate visual concepts into sales‑driving outcomes. - Leadership and coaching ability to develop in‑store talent. - Excellent communication, collaboration and problem‑solving skills. - Detail oriented, organized and adaptable to changing priorities. - Proficient with visual merchandising tools (layout software, mood board creation) and data analysis (KPIs, sales reports). **Required Education & Certifications:** - Bachelor’s degree in Fashion Merchandising, Visual Merchandising, Design or related field preferred. - Professional certification in Visual Merchandising or Retail Management (e.g., Certified Visual Merchandising Professional) is an advantage. - Minimum of 2–3 years’ experience in a visual merchandising role, preferably in a fast‑fashion or multi‑brand environment.

Brantford, Canada

On site

30-10-2025

Company Name

H&M

Job Title

H&M Sales Advisor Seasonal - The Mall at Fun Run

Job Description

**Job Title** H&M Sales Advisor Seasonal **Role Summary** Provide exceptional customer service and drive sales in a fast‑moving fashion retail environment. Serve as a brand ambassador, guide shoppers through the store, offer product knowledge, promote loyalty programs, and maintain a clean, well‑presented sales floor and back‑of‑house areas. **Expectations** - Deliver a welcoming, efficient shopping experience. - Demonstrate strong communication and interpersonal skills. - Stay up‑to‑date with fashion trends and H&M product lines. - Work collaboratively in a dynamic team. - Maintain personal and store appearance that reflects the H&M brand. **Key Responsibilities** 1. Greet, engage, and guide customers throughout the store. 2. Promote and sell H&M products, identifying customer needs and matching them with the latest fashion trends. 3. Encourage use of the Hello Member loyalty app and communicate sustainability initiatives. 4. Operate fitting rooms, checkout, and store technologies following best practices. 5. Unpack, replenish, steam, and care for garments; maintain inventory levels and visual displays. 6. Ensure the sales floor, stockrooms, and fitting areas are clean, organized, and compliant with H&M visual and commercial guidelines. 7. Support opening and closing procedures, including opening stores, closing out cash, and securing the premises. 8. Adhere to health & safety regulations and all store policies. 9. Provide and receive constructive feedback with colleagues; participate in onboarding and training. **Required Skills** - Strong customer‑service orientation and communication (verbal and written). - Basic sales techniques and ability to upsell or cross‑sell. - High‑school level literacy and numeracy for cash handling and inventory management. - Team collaboration, flexibility, and a proactive problem‑solving attitude. - Visual merchandising sense and garment handling knowledge. - Comfortable using retail software, POS systems, and in‑store technologies (e.g., iPads, smartphones). - Demonstrated adaptability in a fast‑paced environment. **Required Education & Certifications** - Minimum of a high‑school diploma or equivalent. - Previous retail or customer‑service experience is preferred; no specific certifications are required.

Newington, United states

On site

05-11-2025

Company Name

H&M

Job Title

H&M Seasonal Sales Advisor

Job Description

Job Title: Seasonal Sales Advisor Role Summary: Deliver exceptional customer service in a fast‑paced fashion retail environment, guiding shoppers through product offerings, promoting sales and brand initiatives, and maintaining visual standards of the store. Expectations: Deliver a 360° customer experience; meet or exceed sales targets; uphold brand values; demonstrate fashion knowledge; collaborate with teammates; comply with operational policies and health & safety regulations. Key Responsibilities: - Welcome, engage and guide customers throughout the store and omni‑channel experiences. - Educate customers on fashion trends, product features, sustainability initiatives and loyalty program benefits. - Actively promote and close sales, aiming to achieve daily/weekly targets. - Operate fitting rooms and checkout areas following best‑practice procedures. - Manage the garment lifecycle: unpack, refill, steam, store, and present merchandise in line with visual merchandising guidelines. - Maintain a clean, organized sales floor, back‑of‑house, and stockroom. - Participate in opening/closing duties, stock replenishment, and daily store operations. - Contribute to in‑store technology use (e.g., click‑and‑collect, in‑store apps). - Provide and receive peer feedback, attend onboarding and ongoing training. Required Skills: - Strong interpersonal communication and customer‑service orientation. - Proactive sales approach and ability to meet targets. - Quick learning of product and trend information. - Teamwork, flexibility and initiative. - Basic math skills for cash handling. - Knowledge of fashion retail operations and visual merchandising. Required Education & Certifications: Minimum secondary education; retail or customer‑service training preferred; no specific certifications required.

Minnetonka, United states

On site

06-11-2025

Company Name

H&M

Job Title

H&M Sales Advisor Seasonal - Westbrook Outlets

Job Description

**Job Title:** Sales Advisor – Seasonal **Role Summary:** Provide top‑level customer service in a fast‑paced fashion retail environment. Guide shoppers through product selections, deliver trend knowledge, and promote the brand’s loyalty program and sustainability initiatives. Support daily store operations including merchandise presentation, inventory management, and cleaning standards. **Expactations:** - Deliver a welcoming, helpful, and engaging in‑store experience. - Meet daily sales targets in collaboration with the store management team. - Maintain product and trend awareness to support customer inquiries. - Adhere to all health & safety, operational, and legal procedures. **Key Responsibilities:** - Assist customers with product information, fitting, and styling advice. - Promote the Hello Member loyalty app and in‑store sustainability campaigns. - Handle physical store tasks: unpacking, steaming, garb‑refill, fitting‑room management, and checkout operations. - Display merchandise according to visual and commercial guidelines, ensuring attractive and trend‑relevant displays. - Maintain clean, organized sales floor, back‑of‑house, and stockrooms. - Participate in opening/closing procedures and daily inventory checks. - Support omni‑channel services (Click & Collect, Instore Care App, Smart Store). - Share best practices and provide peer feedback within the team. - Attend onboarding, training, and development programmes. **Required Skills:** - Excellent communication and interpersonal abilities. - Strong sales acumen with a customer‑first mindset. - Knowledge of fashion trends, product lines, and competitive landscape. - Ability to work collaboratively in a dynamic team. - Initiative, flexibility, and decisive action orientation. - Basic computer literacy (POS, inventory, CRM tools). **Required Education & Certifications:** - Minimum high‑school diploma or equivalent. - No specific certifications required; willingness to complete in‑store training.

Westbrook, United states

On site

20-11-2025