Orbit Group

About the Company

One of the UK’s leading not-for-profit housing groups, Orbit was established in 1967 by two people on a park bench contemplating how to tackle homelessness.

Our purpose today is every bit as important as it was when Orbit was founded. We now manage around 47,000 affordable homes in the Midlands, East and South East, and build around 1,000 new affordable homes every year.

Our aim is to ensure the homes we provide and the places we create are good quality, affordable and safe, and we reinvest our surplus to improve the quality of our homes, services and our communities, and provide more much needed affordable housing.

Follow us for the latest updates on our homes, communities, and career opportunities.

Listed Jobs

Company Name

Orbit Group

Job Title

Social Media & Digital Manager - 12 month FTC

Job Description

Job Title: Social Media & Digital Manager – 12 month FTC Role Summary: 12‑month fixed‑term contract supporting the Social Media Officer to develop, execute, and optimise Orbit’s social media strategy across all channels, driving brand awareness, community engagement, and paid‑media performance. Expectations: - Develop and evolve channel‑specific strategies aligned with Orbit’s objectives. - Remain current on trends, algorithms, and platform innovations. - Identify and grow key audience segments into community advocates. - Translate insights into actionable recommendations. Key Responsibilities: - Plan, manage and optimise paid social campaigns on Meta and LinkedIn within budget. - Create compelling ad assets, copy and creative using Canva, Adobe Creative Suite or similar. - Produce and edit original content (video, photography, graphics). - Coordinate with editors, subject‑matter experts and other departments to source high‑value storytelling content. - Maintain and report on social media performance metrics and ROMI. - Support line management for the Digital Marketing & Communications Manager and drive day‑to‑day operations. Required Skills: - Proven experience in a social media role, at senior/assistant manager level or higher. - Deep knowledge of Meta, LinkedIn, X, Trustpilot, YouTube and associated management tools. - Proficiency with analytics dashboards and social media management platforms. - Experience with DevOps or project collaboration tools. - Hands‑on content creation: planning shoots, capturing footage/images, and editing. - Strong written and verbal communication skills. Required Education & Certifications: Not specified.

Coventry, United kingdom

Hybrid

12-02-2026

Company Name

Orbit Group

Job Title

1st-Line IT Service Desk Analyst - 12 month FTC

Job Description

**Job title** 1st-Line IT Service Desk Analyst – 12‑Month FTC **Role Summary** Provide first‑line technical support to internal users, resolving incidents and fulfilling service requests in a fast‑paced environment while maintaining procedural compliance, knowledge base documentation, and risk management for the IT Service Desk. **Expectations** - Fixed‑term 12‑month contract within Corporate Services. - Collaborate in a team of Service Desk Analysts. - Operate under documented SOPs and internal controls. - Demonstrate strong customer‑service orientation and proactive risk identification. **Key Responsibilities** - Diagnose and resolve hardware, software, and mobile technology incidents. - Fulfil service requests and other tasks assigned by the Service Desk workflow. - Execute procurement, configuration, deployment, and disposal of user IT equipment in line with Asset Management processes. - Participate in Knowledge Management by creating and updating documentation for the Service Desk Knowledge Base. - Identify potential risks, assess impact, and ensure mitigation aligns with internal controls. **Required Skills** - Proven experience in a busy IT support role. - Knowledge of Microsoft Windows, Active Directory, Citrix, Apple mobile devices, Avaya Telephony, and related hardware/software. - Skilled in using service management tools (ticketing systems, CMDB, etc.). - Ability to diagnose, troubleshoot, and rectify technical faults. - Excellent customer service and communication skills. - Ability to work effectively in a fast‑paced, varied environment. **Required Education & Certifications** - ITIL Service Management Foundation v3 Certificate or equivalent (desirable). - Relevant qualification or equivalent experience in a Service Desk support role. - Experience with configuration and installation of user IT equipment is desirable.

Coventry, United kingdom

Hybrid

16-02-2026