Fiserv

Company Name: Fiserv
Job Title: Director, Partnership Development
Job Description: **Job Title** Director, Partnership Development **Role Summary** Lead the design, launch, and scaling of VAR, ISV, association, and referral partner programs across Canada to drive partner‑generated pipeline and revenue. **Expactations** - 8+ years in channel/strategic partner development within fintech, payments or SaaS. - 5+ years managing API and third‑party integrations on AWS, Azure or GCP. - 8+ years negotiating reseller contracts, channel pricing models, and managing commercial agreements. - 7+ years in partner performance management, KPI definition, scorecards and QBR execution. - 8+ years using CRM/PRM systems (Salesforce, HubSpot, partner portals). - Proven pipeline management, forecasting and revenue reporting (Excel, Power BI, Tableau). - Fluent in English; bilingual French preferred. **Key Responsibilities** - Identify, evaluate, and secure new partnerships with VARs, ISVs, associations and referral sources across Canada. - Assess partner fit through technical capability, integrations, go‑to‑market alignment and revenue potential. - Lead partner onboarding: technical alignment, integration planning, sales enablement, certification, joint GTM execution. - Build executive‑level relationships with partner decision‑makers to secure commitment and drive adoption. - Coordinate cross‑functional collaboration with Product, Sales, Marketing and Operations for seamless partner integration. - Monitor partner KPIs and performance metrics, identify gaps and implement enablement/remediation plans. - Conduct quarterly business reviews, refine joint plans and drive retention/expansion. - Deliver pipeline, forecast, activation and revenue impact reports to senior leadership. **Required Skills** - Strategic channel & partnership design & execution. - Technical understanding of API integrations and cloud platforms (AWS, Azure, GCP). - Negotiation and contract management of reseller agreements and channel pricing. - Partner performance analysis, KPI development and scorecard management. - CRM/PRM proficiency (Salesforce, HubSpot). - Pipeline forecasting, revenue reporting and data analytics (Excel, Power BI, Tableau). - Strong executive‑level communication and stakeholder management. - Multilingual capability (English mandatory; French highly desirable). **Required Education & Certifications** - Bachelor’s degree or equivalent experience in business, marketing, technology or related field. - Relevant certifications in cloud platforms (AWS, Azure, GCP) and CRM (Salesforce).

Mississauga, Canada

On site

Senior

30-10-2025

Company Name: Fiserv
Job Title: ServiceNow Developer
Job Description: Job title: ServiceNow Developer Role Summary: Lead the adoption and innovation of the ServiceNow platform within FedRAMP-compliant government divisions. Drive digital transformation, automate testing, and ensure secure, compliant solutions across ITSM, ITOM, APM, and analytics. Expectations: • 6+ years systems engineering, 4+ years ServiceNow development/admin • 2+ years automated testing, ITSM/ITOM/APM architecture, platform analytics • 2+ years JavaScript and API integration (REST/SOAP/JSON/XML) • ServiceNow Certified System Administrator required; additional certifications (Application Developer, Implementation Specialist, ITIL) are a plus • U.S. citizenship and eligibility for a U.S. Government security clearance (e.g., DOD Secret) Key Responsibilities: • Gather requirements from IT, operations, and product teams; deliver solutions that align with enterprise goals • Promote ServiceNow value across business units; create demos, presentations, and enablement materials • Design, develop, and maintain ServiceNow applications using Flow Designer, App Engine Studio, Integration Hub, and secure coding practices • Build custom APIs and integrations using REST, SOAP, and XML; ensure compliance with FedRAMP and cyber controls • Establish an automated testing discipline to reduce upgrade validation time and manual QA effort • Drive platform adoption, maturity, and stakeholder engagement Required Skills: • ServiceNow development, administration, and platform best practices • JavaScript, REST, SOAP, JSON, XML, and API integration • Automated testing frameworks and regression testing within ServiceNow • Strong communication, storytelling, and stakeholder management • Knowledge of FedRAMP environments and secure development Required Education & Certifications: • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent work experience) • ServiceNow Certified System Administrator (mandatory) • Optional: ServiceNow Certified Application Developer, Certified Implementation Specialist, ITIL Foundation certification.

Omaha, United states

On site

Mid level

04-11-2025

Company Name: Fiserv
Job Title: Business Development Manager
Job Description: Job Title: Business Development Manager Role Summary: Own a defined SMB payments territory for a POS platform, driving aggressive account acquisition and revenue growth. Manage the full sales cycle—from prospecting through closing and post‑sale handoff—while building lasting relationships with owner‑operators, franchise groups, and channel partners. Collaborate closely with marketing, product, and implementation teams to ensure seamless onboarding and sustained adoption. Expactations: - 1+ years using a CRM for full‑cycle sales (Salesforce, HubSpot). - 1+ years with prospecting and sales engagement tools (LinkedIn Sales Navigator, Outreach.io, SalesLoft). - Minimum 3+ years of combined education, experience, or military service. - Existing network or relationships with restaurant, hospitality, or franchise operators. - Ability to manage a high‑travel territory; vehicle ownership and a valid driver’s license required. - Familiarity with interchange pricing, merchant fee models, and onboarding workflows. - Track record of quota attainment in SMB payments, merchant services, or POS sales roles. - Approximately 50% off‑site travel expected. Key Responsibilities: - Prospect, qualify, and generate new merchant business through targeted outreach, networking, referrals, and events. - Lead full sales cycle: discovery, tailored product demos, negotiation, close, and post‑sale transition to implementation. - Build and maintain strong relationships with owner‑operators, franchise groups, and industry partners in the assigned verticals. - Deliver compelling product presentations and live demonstrations of POS and associated software features. - Coordinate with marketing, product, and implementation teams for seamless onboarding and post‑sale experience. - Maintain accurate pipeline, activity, and performance records in CRM; prepare forecasting and territory reports. - Manage in‑market activities, including face‑to‑face prospect meetings, merchant site visits, and local events. Required Skills: - Strong sales acumen with demonstrated ability to prospect, negotiate, and close deals. - Proficiency with CRM systems and sales engagement platforms. - Excellent verbal and written communication; ability to translate technical product features into business value. - Relationship building and customer‑centric mindset. - Time‑management and organizational skills for managing multiple prospects and territory responsibilities. - Knowledge of POS, payments technology, merchant onboarding, and integration with third‑party apps. - Ability to travel frequently and work independently in a territory‑based role. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Finance, or a related field, OR equivalent combined experience of 3+ years. - No specific certifications required; proficiency with CRM and sales tools is essential.

Ontario, Canada

On site

Junior

08-11-2025

Company Name: Fiserv
Job Title: Merchant Account Executive
Job Description: **Job title** Merchant Account Executive **Role Summary** Leads strategic sales and account management for FI Acquiring clients. Drives revenue, profit margin, and retention by developing tailored account strategies, identifying new business opportunities, and maintaining high‑quality client relationships across banking, card processing, merchant processing, checks, prepaid, and alternative payments. **Expectations** - 8+ years of merchant acquiring experience in banking, card/merchant processing, checks, prepaid, or alternative payments. - 6+ years managing client relationships in a financial or payment‑services environment. - Bachelor’s degree or equivalent combination of education, work, and/or military experience. - Willingness to travel up to 50% of the time and work weekends/evenings as needed. - Strong consultative selling mindset with urgency in issue resolution. **Key Responsibilities** - Develop and execute account strategies aligned with Fiserv’s growth plans and client objectives. - Generate new demand, revenue, profit margin, and retention within the FI Acquiring vertical. - Lead multiple concurrent initiatives across different distribution models, identifying prospects and closing opportunities through sales channels. - Maintain proactive accountability and improve client experience and retention. - Escalate and resolve client issues quickly and effectively, demonstrating urgency and problem‑solving skills. **Required Skills** - Deep knowledge of merchant acquiring operations and industry trends. - Proven ability to consultatively sell complex payment solutions. - Strong relationship‑building and stakeholder‑management skills. - Excellent communication, negotiation, and presentation abilities. - Ability to juggle multiple projects, prioritize, and deliver results. - Comfortable working flexible hours and traveling. **Required Education & Certifications** - Bachelor’s degree (or equivalent). - Optional: Project Management certifications (e.g., PMP, Prince2) preferred.

Mississauga, Canada

On site

Senior

08-11-2025

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