Johnson & Johnson Innovative Medicine

About the Company

At Johnson & Johnson Innovative Medicine, we innovate with purpose, to lead where medicine is going. The experiences of patients around the world inform and inspire our science-based innovations, which continue to change and save lives. Applying rigorous science with compassion, we confidently address the most complex diseases of our time and develop the potential medicines of tomorrow. We are continuously working to develop treatments, aspiring to find cures, pioneering the path from lab to life, and championing patients every step of the way. https://bit.ly/3reuMvK

Listed Jobs

Company Name

Johnson & Johnson Innovative Medicine

Job Title

Director-Customer Order Experience PGL

Job Description

**Job title** Director – Customer Order Experience Technology Product Group (Cx) **Role Summary** Lead the global strategy and delivery of technology enabling the Customer Order Experience. Own the product vision, roadmap, and cross‑functional execution to modernize supply chain and commercial systems, driving measurable business value through innovative, customer‑centric solutions. **Expectations** - Develop and communicate a clear product strategy aligned with company business objectives. - Build and mentor high‑performance, globally distributed product and engineering teams. - Partner with senior business and technology leaders to prioritize initiatives and ensure on‑time, quality delivery. - Champion a culture of design thinking, rapid prototyping, and continuous improvement. - Deliver minimal viable products that meet evolving customer and patient needs. **Key Responsibilities** - Define and evolve the technology product roadmap for Customer Order Experience. - Translate customer and business requirements into functional specifications, data‑analytics strategies, and technical solutions. - Align cross‑domain squads (Supply Chain, Commercial, IT) around shared goals and performance metrics. - Manage product lifecycle from concept through launch, ensuring optimal ROI and scalability. - Implement best practices in agile product development, user experience, and prototyping. - Drive the adoption of modern digital and emerging technologies (AI/ML, cloud, IIoT) to support autonomous supply chain. - Report progress, risks, and outcomes to executive sponsors and stakeholders. - Foster a high‑growth, inclusive, and collaborative team environment. - Monitor market trends, competitor activities, and industry standards to keep the product vision forward‑looking. **Required Skills** - Strategic product management - Design thinking & customer‑centric development - Technical solutioning (software architecture, data‑analytics) - Stakeholder & cross‑functional collaboration - Agile & project management methodologies - Performance measurement & analytics - Leadership & talent development - Inclusive leadership & diversity awareness - Cost management & value‑creation **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, Business or equivalent work experience. - 7+ years of IT product management, with a strong background in process improvement and customer‑centric design. - Proven track record of leading global technology teams and delivering high‑impact products.

Beerse, Belgium

Remote

22-12-2025