Izix

About the Company

The mission of Izix is clear: reshaping the future of urban mobility and real estate. We are pioneers in the adaptive use of parking facilities, creating thriving and resilient cities for generations to come.

About Us:

Established in 2021, Izix has emerged as a pioneering force in the realm of urban transformation. We've developed a cutting-edge solution that not only optimizes office building parking lots but also accelerates the shift towards flexible mobility and adaptable office spaces. At the core of intelligent building design, Izix is revolutionizing the utilization of parking lots, transforming them into high-value spaces that reduce costs, enhance office flexibility, support the mobility transition and champion the ESG goals of companies and property owners.

What We Offer:

Our innovative software is designed with the goal of making life easier for all stakeholders involved in parking management - property owners, managers, tenants, employees and urban dwellers at large. With our user-friendly application, we streamline parking planning, allocation, and sharing, ensuring an efficient and seamless experience for everyone.

Join us for a ride on reimagining urban landscapes, fostering sustainability, and creating spaces that bring value to both businesses and communities. We will drive change, empower flexibility, and make a positive impact on our cities and the environment. Connect with us to be part of the urban evolution with Izix!

Listed Jobs

Company Name

Izix

Job Title

Customer Success Manager - France

Job Description

**Job title** Customer Success Manager – France **Role Summary** Lead customer success for the French-speaking market, ensuring successful onboarding, adoption, and ongoing usage of the parking management platform. Drive customer satisfaction, upsell opportunities, and product feedback to inform future development. **Expactations** - Demonstrated ability to champion an innovative product in the mobility and real‑estate sector. - 3‑plus years in customer success or a similar customer‑centric role with a record of delivering measurable results. - Proactive, collaborative, and goal‑oriented mindset. - Passion for technology and a drive to influence growth initiatives independently. - Fluent in English and French, both written and spoken. **Key Responsibilities** - • Onboard new clients, conduct training sessions, and configure parking policies. - • Perform quarterly business reviews (QBRs) to assess needs, gather feedback, and identify upsell opportunities. - • Monitor customer health metrics; proactively address issues to maintain satisfaction. - • Develop and deliver sales enablement materials; support complex deals (upsells, demos, process design). - • Track real‑estate and market trends to anticipate client demands. - • Liaise with product and engineering teams to relay user requirements and validate releases. - • Communicate product enhancements, upgrades, and best‑practice outcomes to customers. - • Contribute continuously to the refinement of the product vision and customer success strategy. **Required Skills** - Customer relationship management and user adoption expertise. - Strong communication and presentation skills in French and English. - Data‑driven mindset: ability to track retention, NPS, churn, and upsell metrics. - Familiarity with SaaS or software platforms in real‑estate/parking or related industries. - Project management: coordinate cross‑functional initiatives and meet deadlines. - Problem‑solving with a solution‑oriented approach. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Computer Science, or related field. - Relevant customer success or account‑management certification (e.g., CSIM, CSM) preferred but not mandatory.

Paris, France

Hybrid

17-12-2025