LUSH

About the Company

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.

Listed Jobs

Company Name

LUSH

Job Title

Midweight Creative Lead – Marketing Campaigns

Job Description

Job Title: Midweight Creative Lead – Marketing Campaigns Role Summary: Lead the creative direction and execution of integrated marketing campaigns, ensuring brand consistency and compelling visuals across digital and traditional channels. Collaborate with cross‑functional teams to translate strategic objectives into impactful creative solutions and oversee the production of assets and content that drive consumer engagement. Expectations: - Deliver high‑quality creative assets that align with brand strategy and campaign goals. - Maintain brand integrity across all touchpoints while fostering innovation. - Manage timelines and budgets within established parameters. - Mentor and coordinate a team of designers, copywriters, and junior creatives. - Effectively communicate concepts to stakeholders and incorporate feedback. Key Responsibilities: - Generate campaign concepts and storyboards that resonate with target audiences. - Direct creative production for digital (email, social, web), print, and out‑of‑home materials. - Work closely with product, communications, and analytics teams to synchronize messaging. - Review and approve all creative outputs, ensuring adherence to brand guidelines. - Present creative ideas to senior leadership and incorporate feedback. - Track campaign performance, analyse results, and iterate creative assets to optimize impact. - Stay current with industry trends, emerging technologies, and best practices in visual storytelling. Required Skills: - Strong leadership and team‑management abilities. - Advanced creative thinking and problem‑solving skills. - Proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects). - Knowledge of digital marketing channels and analytics tools. - Excellent written and verbal communication, with the ability to pitch and justify concepts. - Project management skills, including resource allocation, scheduling, and budget oversight. - Ability to work collaboratively in fast‑paced, multidisciplinary environments. Required Education & Certifications: - Bachelor’s degree in Marketing, Communications, Graphic Design, Visual Arts, or a related field. - 3–5 years of progressive creative experience, including campaign development. - Preferred certifications: Adobe Certified Expert (ACE), Google Analytics, or other digital marketing credentials.

Poole, United kingdom

On site

Senior

03-11-2025

Company Name

LUSH

Job Title

Sales Assistant

Job Description

**Job title** Sales Assistant **Role Summary** Provide friendly, knowledgeable assistance to customers in a retail environment. Promote products, conduct demonstrations, and offer personalized recommendations to drive sales. Maintain visual merchandising, manage stock levels, and support the team to achieve sales targets and a welcoming shop floor. **Expectations** - Deliver exceptional customer service, creating a positive in‑store experience. - Meet or exceed allocated sales targets and contribution margins. - Maintain high standards of cleanliness, visual presentation, and inventory accuracy. - Actively participate in team meetings, training sessions, and store events. **Key Responsibilities** 1. Greet and engage customers, understanding their needs to provide tailored product recommendations. 2. Conduct product demonstrations and distribute sample products. 3. Maintain a clean, organized, and visually appealing shop floor, including shelf replenishment and display adjustments. 4. Manage stock levels and perform inventory checks to prevent shortages or excess. 5. Control store costs by minimizing product waste and supporting effective budget management. 6. Support in‑store and external events to enhance brand experience. 7. Collaborate with team members to foster an inclusive, respectful working environment. 8. Attend ongoing training to deepen product knowledge and customer service skills. **Required Skills** - Strong customer‑service orientation and communication skills. - Ability to work collaboratively in a team setting. - Basic product knowledge of cosmetics and skincare items (training provided). - Organizational skills, including inventory management and visual merchandising. - Adaptability to flexible weekly hours (12–24 hrs). **Required Education & Certifications** - Minimum of a high‑school diploma or equivalent. - No specific certifications required; in‑house training will be provided.

Manchester, United kingdom

On site

20-11-2025