Tech Mahindra

www.techmahindra.com

2 Jobs

148,906 Employees

About the Company

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.

Visit www.techmahindra.com to #ScaleAtSpeed

Listed Jobs

Company Name: Tech Mahindra
Job Title: Integration Developer - Red Hat Fuse
Job Description: Job Title: Integration Developer – Red Hub Fuse Role Summary: Design, build, and maintain enterprise integration solutions using Red Hub Fuse, Apache Camel, and ActiveMQ for property‑and‑casualty insurance systems. Deliver secure, scalable REST/SOAP APIs, support underwriting, claims, and policy administration workflows, and address production incidents. Expectations: 3 + years of hands‑on integration development; strong Java/Spring expertise; experience with enterprise integration patterns, message middleware, and CI/CD pipelines; ability to work in a regulated, agile environment; excellent communication and problem‑solving skills. Key Responsibilities: - Design, develop, and maintain integration flows with Red Hub Fuse, Camel, and ActiveMQ. - Collaborate with business analysts, architects, and application teams to capture integration requirements for policy, billing, and claims systems. - Create and expose secure RESTful and SOAP APIs for internal and external data exchange. - Ensure compliance with industry standards and data privacy regulations. - Participate in Agile ceremonies, code reviews, and DevOps practices. - Troubleshoot and resolve production integration issues. Required Skills: - Proficient in Java and Spring Framework. - Deep knowledge of Red Hub Fuse, Apache Camel, or JBoss Fuse. - Understanding of enterprise integration patterns and message‑oriented middleware. - Experience with CI/CD (Git, Jenkins) and basic DevOps. - Excellent communication, analytical, and problem‑solving abilities. - Familiarity with insurance core systems (e.g., Guidewire) a plus. - Spring Boot, cloud services (AWS Lambda, SQS, SNS, API Gateway), Docker, Kubernetes, and monitoring tools (ELK, Prometheus, Grafana) are desirable. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). - Certifications in Java, Spring, or Red Hub technologies preferred but not mandatory.

Company Name: Tech Mahindra
Job Title: Business Analyst
Job Description: **Job title** Business Analyst – Cloud Telephony (CCaaS) **Role Summary** Translate technical requirements into clear functional specifications and serve as the liaison between business stakeholders and technical teams during deployment of NICE CXone, Genesys Cloud, or Amazon Connect solutions. Collaborate closely with Agile/Scrum teams, product owners, and client scrum masters to prioritize development, configure system settings, and validate IVR call flows and system configurations. **Expectations** - Minimum 5 years of Business Analysis experience in a technical environment. - Proven experience with Contact Center as a Service (CCaaS) and Interactive Voice Response (IVR) systems. - Hands‑on experience with NICE CXone, Genesys Cloud, and/or Amazon Connect. - Strong background working in Agile/Scrum settings, including active participation in sprint ceremonies and collaboration with product owners. - Demonstrated ability to perform system testing, validate call flows, and support configuration testing. **Key Responsibilities** - Gather, analyze, and document business requirements; transform them into detailed functional specifications for technical delivery. - Act as the primary communication conduit between business stakeholders, product owners, and technical teams throughout the project lifecycle. - Participate in daily stand‑ups, sprint planning, backlog grooming, and sprint reviews; step in for the Client Scrum Master when required. - Define and validate contact center configuration changes, IVR call flows, and system settings to ensure alignment with business needs. - Develop and execute test plans, coordinate user acceptance testing (UAT), and verify that delivered features meet acceptance criteria. - Facilitate decision‑making around product priorities, road‑map enhancements, and configuration options. - Advocate for user needs while balancing technical feasibility and project constraints, building stakeholder trust and ensuring clear, unambiguous documentation. - Contribute to the continuous improvement of analysis practices, templates, and Agile processes. **Required Skills** - Business Analysis & Requirements Engineering - Agile/Scrum development lifecycle and ceremonies - CCaaS platforms (NICE CXone, Genesys Cloud, Amazon Connect) - IVR design, call‑flow scripting, and configuration - Functional specification writing & documentation - Test planning, execution, and validation - Strong stakeholder communication & negotiation - Problem‑solving and analytical thinking - Proficiency with collaboration tools (Jira, Confluence, Teams) **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent technical/business field. - Professional Business Analysis certifications preferred (CBAP, PMI‑PBA). - Agile or Scrum certifications (CSM, PMI‑ACP) are advantageous.