- Company Name
- Equinix
- Job Title
- GTM Enablement Program Manager
- Job Description
-
**Job Title**
GTM Enablement Program Manager
**Role Summary**
Own end‑to‑end design, development, execution, and measurement of enablement programs that support critical operational processes and tools for field teams. Act as strategic partner to GTM operations, translating complex changes into clear, actionable learning experiences and leveraging AI to increase program impact and efficiency.
**Expectations**
- Deliver multiple enablement programs simultaneously while meeting project deadlines and quality standards.
- Demonstrate measurable improvement in adoption, compliance, knowledge retention, and user satisfaction.
- Cooperate with cross‑functional stakeholders (operations, legal, bids, LMS, vendor partners) to align curriculum with business goals.
**Key Responsibilities**
1. **Program Strategy & Analysis** – Conduct needs assessments with GTM Operations, DIO, Legal, and Bid Management; define learning scope for process launches, policy rollouts, or tool updates.
2. **Learning Design** – Build audience‑specific learning paths and curriculum, translating operational requirements into clear, behavioral‑focused content.
3. **Content Development & AI Innovation** – Design job aids, training guides, presentations, and knowledge checks; collaborate with external instructional-design vendors; pilot and deploy Generative AI tools to accelerate content creation and personalize delivery.
4. **Program Execution** – Schedule training sessions, manage communications, coordinate LMS setup and tracking, deliver virtual and in‑person sessions, and act as subject‑matter expert.
5. **Measurement & Impact** – Define success metrics (adoption, compliance, retention, satisfaction); analyze data dashboards; iterate content based on feedback and evolving operational standards.
**Required Skills**
- 3+ years in Sales Enablement, Learning & Development, or Program Management (global B2B technology preferred).
- Strong program‑management skills: scope, schedule, stakeholder coordination, and KPI tracking.
- Operational enablement expertise: convert complex system or process changes into simple, actionable learning content.
- AI fluency: experience using GenAI platforms or content‑creation assistants to improve speed, quality, and personalization.
- Excellent written and verbal communication, presentation, and facilitation capabilities.
**Preferred Skills**
- Technical acumen in enterprise systems (CRM such as Salesforce, CPQ, or similar workflow tools).
- Hands‑on experience with LMS administration, modern content authoring tools (Articulate Storyline/Rise), and reporting dashboards.
**Required Education & Certifications**
- Bachelor’s degree in Business, Education, Instructional Design, or related field (or equivalent experience).
- No mandatory certifications required, though relevant L&D or program‑management credentials (e.g., PMP, CPD, or similar) are a plus.