V7 Recruitment

About the Company

With over 30,000 recruitment agencies in the UK alone, knowing who the best option to partner with can be a difficult decision.

Because ultimately, these people will shape what the future of your business looks like, how quickly you achieve your goals... and how much it'll cost you in the short and long term.

That's why so many organisations worldwide choose V7 Recruitment.

Located in the bustling city centre of Manchester, V7 Recruitment was established a short 7 years ago, and in that time, have proudly become the go-to agency within the core sectors in which we operate.

With dedicated Contract and Permanent teams, our Consultants have extensive databases of trusted candidates and clients. Tailoring our recruitment solutions for individual needs, whether filling a singular position or sourcing a complete team, we've gained a reputation for our speed and accuracy in placing talent.

Recruiting contract and permanent talent for the following industries:
* Aviation
* Construction
* Fire and Security
* Utilities
* Pharmaceuticals
* Data Centres
* Mission Critical Construction

Are you hiring and...
Want to increase your business performance by hiring some of the best talent in the market then click here: https://bit.ly/44pvKVa

Are you job searching and...
Want to secure a role that will accelerate your career with one of the best companies in the industry then click here: https://bit.ly/3UiziDO

To talk to one of our consultants directly, call our Manchester office on: 0161 394 1000

Listed Jobs

Company Name

V7 Recruitment

Job Title

Fire & Security Service Manager

Job Description

**Job title**: Fire & Security Service Manager **Role Summary**: Lead and manage a team of engineers delivering planned and reactive maintenance for fire alarm, CCTV, intruder, access control and related life‑safety systems. Ensure high quality, on‑time, and safe service delivery, achieve KPI targets, maintain client satisfaction, and drive continuous improvement across all service operations. **Expectations**: - 5+ years in fire and/or security engineering, with strong technical knowledge of life‑safety systems. - Demonstrated supervisory or managerial experience in the fire/security industry. - Proven track record of meeting service level agreements and driving operational excellence. **Key Responsibilities**: - Recruit, coach, and develop a high‑performing service engineering team. - Oversee day‑to‑day operations: scheduling, workload planning, and resource allocation. - Serve as primary client contact, ensuring clear communication and exceptional service. - Monitor KPIs, service levels, and compliance with industry standards. - Resolve technical queries, manage escalations, and provide expert support. - Lead process improvement initiatives to enhance efficiency and customer experience. - Ensure engineers maintain current training, certifications, and safety standards. - Collaborate with senior leadership on service strategy and growth plans. **Required Skills**: - Strong leadership and team‑development abilities. - Excellent communication, client‑service, and stakeholder‑management skills. - Analytical mindset with ability to translate KPI data into actionable improvements. - Proactive, solutions‑focused approach in fast‑moving environments. - Solid understanding of fire protection and security system technologies. **Required Education & Certifications**: - Relevant engineering/diploma in fire protection, security, or related field. - Current professional certifications (e.g., NACE, Certified Fire Professional, or equivalent) preferred. - Continuous professional development evidence in life‑safety systems.

South yorkshire, United kingdom

Hybrid

10-12-2025