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Parliamentary and Health Service Ombudsman

Parliamentary and Health Service Ombudsman

www.ombudsman.org.uk

1 Job

380 Employees

About the Company

Our role is to investigate complaints that individuals have been treated unfairly or have received poor service from government departments and other public organisations and the NHS in England.

We work to put things right where we can and to share lessons learned to improve public services.

Our service is free and open to everyone.

Listed Jobs

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Company Name
Parliamentary and Health Service Ombudsman
Job Title
Digital Commercial Manager
Job Description
**Job title** Digital Commercial Manager **Role Summary** Lead procurement and commercial activities for digital goods and services within a public‑sector organisation. Ensure full statutory compliance, secure value for money, and robust contract management across the 6‑month fixed‑term contract. **Expectations** - Deliver procurement solutions that meet statutory and internal standards. - Act as a trusted commercial advisor to internal teams. - Protect the organisation’s interests through effective risk management. - Maintain up‑to‑date knowledge of government policy, digital market trends, and regulatory changes. **Key Responsibilities** - Manage the complete procurement cycle: planning, tendering, evaluation, negotiation, and award. - Draft, negotiate, and administer digital contracts, including licenses, cloud services, co‑development, and IP arrangements. - Monitor supplier performance, ensuring contractual obligations and service levels are met. - Conduct market analysis and engage suppliers to shape requirements and innovate solutions. - Build and sustain strong relationships with internal stakeholders and external partners. - Identify, assess, and mitigate commercial and supply‑chain risks. - Guide teams on procurement strategy, value assessment, and compliance requirements. - Keep abreast of industry developments, policy changes, and best practices to inform decisions. **Required Skills** - Extensive public‑sector procurement experience, particularly in digital goods and services. - Proven expertise in contract drafting, negotiation, and performance monitoring. - Knowledge of licensing, cloud computing, capital and revenue funding, and the technology/digital lifecycle. - Strong stakeholder advisory and partnership skills. - Ability to analyse markets, shape requirements, and test innovative ideas. - Excellent communication, negotiation, and relationship‑building abilities. - Risk identification and mitigation competency. - Up‑to‑date understanding of statutory and regulatory procurement frameworks. **Required Education & Certifications** - Full membership of the Chartered Institute of Procurement & Supply (MCIPS) or equivalent. - Bachelor’s degree or equivalent qualification in procurement, supply chain, law, business, or information technology. - Relevant professional certifications in procurement, contract law, or digital technology are an asset.
Manchester, United kingdom
Hybrid
13-11-2025