Syroco

About the Company

Syroco is a Climate Tech startup that supports the energy transition of maritime transportation. It provides fleet owners and operators with a weather routing and voyage optimisation platform to improve efficiency and impact of merchant vessels. With innovation and impact being at the core of its strategy, the company was born from the complementary expertise of its founders in the scaling of hypergrowth startups, data and artificial intelligence, naval architecture, extreme sports and offshore racing.

Listed Jobs

Company Name

Syroco

Job Title

Internship Offer: Operational Support & Onwatch Improvement

Job Description

Job Title: Internship – Operational Support & Onwatch Improvement Role Summary Provide daily operational assistance to the Onwatch team supporting a commercial vessel fleet. Manage departure briefings, fleet monitoring, captain communications, stopover oversight, and document handling. Lead a structured improvement project aligned with personal strengths and team goals, contributing to process optimization, tool development, or stakeholder engagement. Expectations • Become autonomous in core support tasks within weeks. • Demonstrate clear, professional written communication in English. • Adapt quickly to maritime operations and internal tools. • Own a project from conception to documentation and presentation. • Collaborate effectively across data, tech, and maritime teams. Key Responsibilities 1. Prepare and send departure briefings for each voyage. 2. Monitor fleet status at sea, manage alerts, and respond to captain queries. 3. Track stopover schedules, update voyage data, and maintain documentation records. 4. Support onboard and offboard communications, improving clarity and efficiency. 5. Design and implement a chosen improvement project (e.g., communication framework, feedback loop, process automation, support tool). 6. Document project methodology, outcomes, and recommendations for future reference. Required Skills - Excellent English written communication. - Strong organizational and time‑management abilities. - Proficiency with digital collaboration tools (e.g., MS Office, project management software). - Analytical mindset for process analysis and improvement. - Ability to learn maritime terminology and operational constraints quickly. - Basic project management awareness. Required Education & Certifications - Current enrolment in a Bachelor's (Bac+4) or Master’s (Bac+5) program in maritime studies, digital communication, design/UX, logistics, tech, or related disciplines. - No specific certifications required, but knowledge of maritime or logistics concepts is advantageous.

Marseille, France

On site

04-11-2025

Company Name

Syroco

Job Title

Internship Offer: Technical/Customer Project Manager

Job Description

**Job Title** Technical/Customer Project Manager Intern **Role Summary** Provide client‑facing support for onboard, training, and account management within a climate‑tech startup. Act as the primary contact to ensure clients achieve success metrics, drive satisfaction and retention, and feed insights back to product and engineering teams. **Expectations** - Deliver onboarding and training sessions under supervision. - Track usage patterns, satisfaction metrics and prepare performance reports. - Maintain strong client relationships and identify upsell opportunities. - Collaborate cross‑functionally with sales, product and engineering. - Communicate effectively in fluent English and demonstrate analytical thinking. **Key Responsibilities** - Assist new customers with onboarding and adoption of the weather routing platform. - Prepare and deliver training materials and sessions. - Monitor client engagement, usage data and satisfaction scores. - Participate in client meetings, record action items and follow up. - Collect customer feedback, communicate priorities internally, and support product enhancements. - Identify opportunities for improvement, upselling or cross‑selling services. - Compile and present performance insights to internal stakeholders and clients. - Collaborate with sales, product, engineering and other teams on customer‑centric initiatives. **Required Skills** - Excellent verbal and written communication. - Strong organizational and time‑management abilities. - Analytical mindset for interpreting data and generating insights. - Collaborative, cross‑functional teamwork. - Proficiency in English (written and spoken). **Required Education & Certifications** - Currently enrolled in a bachelor’s or master’s degree program in Business, Engineering or a related field. - No specific certifications required.

Marseille, France

On site

04-11-2025