Sendbird

About the Company

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages.

Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.

Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands.

Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

Listed Jobs

Company Name

Sendbird

Job Title

Strategic Account Executive

Job Description

**Job Title**: Strategic Account Executive **Role Summary**: Enterprise-focused sales leader responsible for managing high-value strategic accounts across complex organizations. Drives revenue by aligning AI-driven communication solutions with client business objectives and navigating cross-functional sales cycles. **Expectations**: Achieve revenue goals through 7+ figure deal closures in enterprise SaaS with 10+ years of targeted experience. Demonstrated success with land-and-expand strategies and complex account penetration. **Key Responsibilities**: - Build and close enterprise sales pipelines for 15+ strategic accounts. - Establish C-level relationships to identify business challenges and position AI-driven solutions. - Develop tailored value propositions for technical and business stakeholders to secure strategic outcomes. - Execute sales strategies in multi-stakeholder environments, from developers to executive leadership. - Scale sales methodologies across long-term enterprise contracts and expansions. **Required Skills**: - 10+ years of enterprise SaaS account management, focused on complex, high-dollar sales. - Proven expertise in C-level engagement and closing large-scale enterprise deals. - Mastery of advanced sales frameworks (MEDDIC, MEDPICC, Challenger Sale). - Strong relationship-building and influencing skills in matrixed organizational structures. - Strategic thinking to align product capabilities with client-scale business goals. **Required Education & Certifications**: - Bachelor’s degree in business, marketing, or related field (Master’s preferred but not required). - Formal sales certification (e.g., CSMP, SPIN Selling, MEDDIC) or equivalent enterprise SaaS training. - Demonstrated track record of exceeding revenue targets in competitive enterprise markets.

London, United kingdom

On site

15-02-2026

Company Name

Sendbird

Job Title

Enterprise Account Executive

Job Description

Job Title: Enterprise Account Executive Role Summary: Own the full enterprise sales cycle for an AI‑powered customer experience platform, sourcing, qualifying, and closing high six‑ to seven‑figure contracts with complex organizations. Expactations: • Self‑generate and manage a vetted pipeline of prospects. • Consistently close multi‑million dollar deals in a solution‑sales environment. • Navigate multi‑threaded agreements across product, engineering, CX, and procurement stakeholders. • Articulate AI‑driven business outcomes, not just features, and challenge customers’ current thinking. • Maintain a proactive, urgency‑driven pipeline without manager‑set pacing. • Treat lost opportunities as data for rapid improvement. Key Responsibilities: - Generate, qualify, and close enterprise prospects from outbound and inbound sources. - Build and sustain a 3‑5× qualified pipeline through AI‑enhanced research, enrichment, and outreach automation. - Conduct strategic discovery with executive leaders in product, engineering, and customer experience to align AI solutions with business goals. - Present value propositions, translate technical capabilities into measurable business impact, and lead negotiations up to contract finalization. - Collaborate with internal stakeholders (sales ops, product, legal) to ensure smooth deal execution. - Track and report pipeline health, win rates, and revenue forecasts to leadership. Required Skills: - Proven track record of closing complex, high six‑ to seven‑figure enterprise technology deals. - Self‑driven outbound pipeline development and multi‑threaded account management. - Excellent communication, negotiation, and consultative selling skills. - Fluency with AI tools for prospecting, data enrichment, lead scoring, and outreach automation. - Outcome‑oriented mindset with strong business acumen and adaptability to new industries. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Computer Science, or a related field. - Relevant sales or technology certifications (e.g., Salesforce, HubSpot, AI‑platform expertise) are preferred.

London, United kingdom

On site

Mid level

08-03-2026