- Company Name
- Orisha Real Estate
- Job Title
- Directeur de Projet Salesforce - H/F
- Job Description
-
**Job title:** Salesforce Project Director (Director of Salesforce Project)
**Role Summary:**
Lead end‑to‑end migration of multiple business units onto a unified Salesforce core model, covering the entire Lead‑to‑Cash lifecycle. Own vision, strategy, road‑map, governance, risk management, budget, and stakeholder communication to ensure successful delivery of a multi‑entity, multi‑country programme.
**Expectations:**
- Deliver a €2 M+ programme on schedule, within budget, and to agreed quality.
- Translate high‑level business requirements into functional design and architecture that aligns with strategic objectives.
- Proactively manage risks, dependencies, and trade‑offs; make decisive, data‑driven judgements.
- Maintain clear, executive‑level communication on progress, risks, and decisions.
- Champion adoption, training and continuous improvement of Salesforce processes.
**Key Responsibilities:**
1. Define target vision, strategy and migration plan for subsidiaries.
2. Build and manage programme road‑map, milestones, and deliverable schedule.
3. Establish governance frameworks, leading steering committees and liaising with Business Process Owners, DSI, and senior management.
4. Manage relationships with Salesforce integrators, partners and other service providers.
5. Communicate programme status, risks, and arbitrage decisions to the Executive Committee (ComEx).
6. Design communication, training, and adoption plans; support business teams during transition.
7. Define and monitor KPIs, ensuring product meets business objectives.
8. Ensure adherence to budget, deadlines, and quality standards.
9. Document processes, decisions, and best practices.
**Required Skills:**
- Minimum 10 years of IT project/programme management with proven delivery of complex, cross‑country programmes.
- Deep expertise in Salesforce, CRM/CPQ implementation and end‑to‑end Lead‑to‑Cash processes.
- Strong understanding of Customer Support, Professional Services and SaaS KPIs.
- Proficiency in application integration, data management, security, cloud architecture, and ERP integration (SAP, Oracle, NetSuite, etc.).
- Excellent leadership, stakeholder management and strategic analysis.
- Ability to negotiate and influence at C‑level and operational levels.
- Fluency in English and French (spoken and written).
**Required Education & Certifications:**
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or related field.
- Certified Project Management (PMP, Prince2, PMI‑ACP or equivalent).
- Relevant Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, Solution Architect) strongly preferred.