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TIKTAALIK

TIKTAALIK

www.tiktaalik.com

3 Jobs

1 Employees

About the Company

Reseller of Fjällräven, Victron, Knipex, Engel, Ancor Marine products and exclusive distributor in North America for Deep Cycle Systems.

Listed Jobs

Company background Company brand
Company Name
TIKTAALIK
Job Title
Chargé(e) de Support Logiciel IT - Niveau 1 et 2 - secteur aéronautique F/H
Job Description
**Job Title** IT Software Support Officer – Level 1 & 2 (Aviation Sector) **Role Summary** Provide first‑ and second‑line technical support for aviation‑industry clients, handling tickets via a centralized system, resolving issues in line with SLA commitments, and enhancing service quality through documentation, incident analysis, and continuous improvement. **Expectations** - Demonstrated pedagogical approach and analytical mindset. - Proactive, collaborative work style with a focus on customer satisfaction. - Fluency in professional English (written and spoken). - Ability to work independently while coordinating with project partners and internal teams. **Key Responsibilities** 1. Receive, classify, and resolve Level 1 and Level 2 support tickets, adhering to SLA and quality standards. 2. Analyze client requirements, provide clear, step‑by‑step guidance, and refer to appropriate stakeholders when necessary. 3. Investigate incidents, review logs, and implement preventive measures or process automation to reduce recurrence. 4. Maintain and update technical documentation and knowledge base articles. 5. Track key performance indicators, perform data analysis, and generate activity reports. 6. Advocate best practices and tool usage across internal teams to improve support effectiveness. **Required Skills** - Minimum 3 years of experience in a comparable IT support role. - Strong analytical, problem‑solving, and customer‑service skills. - Proficiency with ticketing systems such as JIRA (or equivalent). - Excellent written and verbal English. - Pedagogical communication ability and a cooperative team attitude. **Required Education & Certifications** - Degree in Computer Science, Information Technology, or related field. - Certifications relevant to IT support (e.g., ITIL Foundation) are an asset but not mandatory.
Toulouse, France
Hybrid
Junior
18-12-2025
Company background Company brand
Company Name
TIKTAALIK
Job Title
DEVELOPPEUR PYTHON – JAVA - RQTH F/H
Job Description
**Job Title** Python / Java Developer – RQTH F/H **Role Summary** Full‑stack developer responsible for building and maintaining robust, high‑performance software solutions in Python and Java on the Skywise platform. Works closely with cross‑functional teams to design, implement, and optimize data workflows, ensuring seamless integration and cloud compatibility. **Expectations** - Minimum 2 years of professional experience in software development with Python and/or Java. - Official recognition of work‑disabled status (RQTH). - Strong understanding of cloud environments (AWS, Azure, or GCP) and data‑centric concepts (modeling, pipelines, aggregation). - Proficiency in professional English (written and spoken). - Ability to collaborate in a multidisciplinary setting, maintain autonomy, and drive continuous improvement. **Key Responsibilities** - Design, develop, and deploy scalable Python/Java applications that meet business requirements on Skywise. - Create, implement, and maintain data pipelines: extraction, transformation, aggregation, and modeling in cloud environments. - Integrate software components within Skywise, ensuring compliance with cloud and data constraints. - Collaborate with business and technical teams to validate quality, performance, and alignment with project objectives. - Participate in process improvements for development, testing, and data management. **Required Skills** - Programming: Python, Java (core libraries, concurrency, networking). - Cloud Platforms: AWS, Azure, or GCP; experience with cloud services such as S3, Lambda, or equivalent. - Data Engineering: ETL/ELT processes, data modeling, pipeline orchestration (Airflow, Luigi, etc.). - DevOps: CI/CD pipelines, containerization (Docker, Kubernetes). - Collaboration tools: Git, issue trackers, documentation. - Communication: professional English speaking and writing. **Required Education & Certifications** - Degree or equivalent qualification in Computer Science, Software Engineering, or related field. - RQTH (Recognition as a work‑disabled individual) mandatory. ---
Toulouse, France
Hybrid
Junior
18-12-2025
Company background Company brand
Company Name
TIKTAALIK
Job Title
CHEF DE PROJET INFORMATIQUE - DATA - RQTH F/H
Job Description
**Job Title** IT Project Manager – Data (RQTH) **Role Summary** Lead cross‑functional IT data projects for a major aeronautics client. Ensure projects meet quality, timeline, and risk objectives while coordinating with technical, cybersecurity, and external partners. Maintain active English communication, manage documentation compliance, and report progress to stakeholders. **Expectations** - Minimum 2 years of experience in IT project management, including apprenticeship or internship. - Recognised as a disabled worker (RQTH). - Demonstrated curiosity, daily rigor, proactivity, teamwork, and respect for inclusive values. - Professional command of English (written and spoken). - SQL proficiency preferred. **Key Responsibilities** - Plan, monitor, and deliver data projects, controlling scope, schedule, quality, and budget. - Identify, assess, and mitigate project risks; maintain risk registers. - Act as the primary liaison among technical teams, cybersecurity, partners, and service providers. - Lead project steering committees and conduct weekly reporting to the Product Manager. - Ensure documentation compliance and maintain project artefacts. - Use English in daily communications, meetings, and reports. - Adjust project plans to meet objectives and stakeholder expectations. **Required Skills** - Project management (planning, execution, monitoring). - Risk management and problem‑solving. - Stakeholder and stakeholder communication. - Proficiency in SQL and data handling concepts. - Fluency in English (professional level). - Team collaboration, adaptability, and proactive attitude. **Required Education & Certifications** - Bachelor’s level or equivalent education in information technology, computer science, or related field. - Documentation of RQTH recognition. - (Optional) Project management certification (e.g., PMP, Prince2) is advantageous but not mandatory.
Toulouse, France
Hybrid
Junior
22-12-2025