WellnessLiving

www.wellnessliving.com

6 Jobs

389 Employees

About the Company

Our powerful business management software is trusted by thousands of spas, salons, fitness and yoga studios across North America. Our cloud based software features real-time appointment and class scheduling, point of sale, email and SMS marketing, customer review management, rewards program and a client mobile app experience that is second to none. Our mission is to provide the wellness industry with the most comprehensive tool set available to better manage their existing clients while helping them grow their business.

Listed Jobs

Company Name: WellnessLiving
Job Title: Sales Manager - SaaS
Job Description: **Job Title:** Sales Manager – SaaS **Role Summary:** Lead and scale an outbound Account Executive team for a fast‑growing SaaS platform serving health‑ and wellness‑focused SMBs. Drive new‑logo acquisition, pipeline generation, and revenue attainment through hands‑on coaching, process optimization, and close alignment with Marketing and Product functions. **Expectations:** - 5+ years leading outbound SaaS sales teams (B2B, SMB focus). - Proven record of exceeding pipeline and revenue targets. - Ability to build and refine outbound sales programs from scratch. - Strong analytical, data‑driven approach to metrics and conversion optimization. - Effective cross‑functional collaboration with Marketing, BDR, and Product. - Demonstrated coaching and performance‑management skills. **Key Responsibilities:** - Recruit, onboard, coach, and scale a high‑performing outbound AE team. - Conduct regular 1:1s and team reviews to drive continuous improvement. - Design outbound workflows, cadences, and objection‑handling scripts. - Ensure seamless BDR‑to‑AE handoffs and maintain 3‑4× pipeline coverage. - Track and improve KPIs: meetings booked, meeting‑held rate, conversion, win rate, quota attainment. - Align sales outreach with Ideal Customer Profile, messaging, and lead list strategy in partnership with Marketing. - Capture customer insights and feed them to Marketing and Product teams. - Build scalable sales processes, dashboards, and reporting in Salesforce and Outreach (or similar). **Required Skills:** - Outbound sales tactics: cold calling, multi‑channel sequencing (email/SMS), LinkedIn outreach. - Leadership: coaching, performance management, culture building. - Sales enablement tools: Salesforce, Outreach or Salesloft, Gong/Chorus, LinkedIn Sales Navigator. - Data‑driven mindset: strong proficiency in pipeline metrics and forecasting. - Experience in high‑growth SaaS or startup environments; SMB market expertise. - Knowledge of wellness/fitness vertical a strong plus. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, or a related field preferred (not mandatory). - No specific certifications required; professional sales training (e.g., MEDDPICC, Challenger) considered a plus.

Company Name: WellnessLiving
Job Title: IT Administrator
Job Description: Job title: IT Administrator Role Summary: Provide end‑to‑end IT administration for a cloud‑centric SaaS organization, managing user lifecycle, device provisioning, network hardware, and service desk operations. Automate processes using Power Automate, PowerShell, and Azure Automation to enable efficient onboarding/off‑boarding and IT service delivery. Expectations: - 5+ years in IT/System Administration or equivalent in a SaaS/cloud environment. - Proven experience scripting with PowerShell, Power Automate, or Azure Automation. - Strong knowledge of Windows operating systems; familiarity with macOS and Linux is preferred. - Hands‑on administration of Entra ID, Office 365 (Exchange, SharePoint, Teams), and other SaaS applications. - Experience with device management and provisioning tools (Intune, Jamf, SCCM, Windows Autopilot, provisioning packages). - Ability to design and enforce IT service levels and standard operating procedures. Key Responsibilities: - Create, modify, and terminate user accounts across Office 365, Atlassian, Zoho, and other SaaS platforms. - Provide first‑line IT support locally and act as escalation lead for remote locations. - Administer and maintain SaaS, cloud services, and physical servers; resolve hardware, software, and connectivity issues. - Deploy, maintain, and decommission laptops/workstations, implementing automated provisioning (Windows Provisioning Packages, Autopilot). - Develop and maintain automation scripts (Power Automate, PowerShell, Azure Automation) for onboarding, off‑boarding, device management, and access provisioning. - Oversee local network infrastructure (firewalls, switches, access points) and maintain telephony/A/V equipment. - Collaborate with leadership to define IT service levels (SLOs/SLAs), design processes, and align solutions with business needs. - Manage IT budget, vendor relationships, and procurement of hardware/software. - Document system configurations, asset inventories, and IT procedures. - Ensure compliance with IT security and data protection standards (access control, backups, incident response). Required Skills: - PowerShell, Power Automate, Azure Automation scripts - Windows OS administration; experience with macOS/Linux – plus - Entra ID, Office 365 (Exchange, SharePoint, Teams) - SaaS platform management (Zoho, Atlassian, others) - Device management/provisioning (Intune, Jamf, SCCM, Autopilot) - Remote deployment & endpoint management tools - IT ticketing/help‑desk systems; process documentation - IT service level design (SLOs/SLAs) - Strong troubleshooting, communication, and vendor management Required Education & Certifications: - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). - Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar.

Company Name: WellnessLiving
Job Title: Outbound Sales Manager - SaaS
Job Description: Job Title: Outbound Sales Manager – SaaS Role Summary: Lead and scale an outbound sales team to drive new customer acquisition for a health/wellness SaaS platform. Focus on pipeline generation, team performance optimization, and collaboration with marketing to align messaging and lead strategies. Expectations: - 5+ years leading outbound SaaS sales teams, preferably in B2B environments targeting SMBs - Proven ability to exceed revenue/pipeline targets and build scalable sales processes Key Responsibilities: - Coach, mentor, and manage a high-performing Account Executive team to meet sales KPIs (meetings booked, conversion rates, win rates) - Design outbound workflows, cadences, and objection-handling strategies - Collaborate with BDR Manager to optimize lead qualification and AE handoffs - Analyze sales data to identify trends, refine strategies, and improve pipeline coverage (3–4x) - Align with Marketing to develop ICPs, messaging, and lead-list strategies - Build and maintain scalable sales processes in Salesforce/Outreach, including dashboards and reporting - Actively engage in cold outreach (calls, emails, SMS) to generate high-quality leads Required Skills: - Expertise in SaaS outbound tactics (cold calling, email sequences, LinkedIn outreach) - Strong leadership skills in coaching, performance management, and sales team scaling - Proficiency in sales tech tools (Salesforce, Outreach/Salesloft, Gong/Chorus) - Analytical mindset for pipeline forecasting, conversion optimization, and KPI tracking - Experience in high-growth SaaS/startup environments Required Education & Certifications: Not specified

Company Name: WellnessLiving
Job Title: Sales Enablement Trainer
Job Description: Job Title: Sales Enablement Trainer Role Summary: Design, deliver, and evaluate training and coaching programs that enhance sales team performance in a high‑velocity SaaS environment. Expectations - Lead one‑to‑one coaching and group training for new hires and experienced reps. - Assess and improve call quality using analytics tools. - Maintain and update enablement content and best‑practice playbooks. - Collaborate cross‑functionally with sales leadership, product, and marketing. - Drive continuous improvement through data‑driven feedback. Key Responsibilities - Conduct structured 1:1 coaching sessions using Gong insights and call analytics. - Score and document calls on key metrics: talk ratio, CTA usage, discovery quality, objection handling. - Design and deliver live and virtual training covering sales methodologies (SPIN, Challenger, BANT). - Create instructional materials: talk tracks, role‑play scenarios, call guides, videos, job aids. - Lead onboarding sessions to equip new hires with essential skills and tools. - Establish a peer‑learning culture via top‑call reviews and best‑practice sharing. - Evaluate training effectiveness through quizzes, participation tracking, and post‑training surveys. - Audit and refresh enablement content regularly. - Coordinate rollout of new training initiatives and support performance evaluations. - Stay current on industry trends and AI‑driven sales insights. Required Skills - 3+ years in sales enablement, sales training, or frontline SaaS sales (BDR/AE) in a fast‑paced org. - Proficiency with Salesforce, Gong, and enablement platforms. - Strong written, verbal, and presentation skills; ability to teach adult learners effectively. - Deep understanding of sales methodologies; certification a plus. - High‑level analytical and documentation abilities; detail oriented. - Collaborative, resourceful, and comfortable navigating change. - Proficient in Microsoft Office Suite. Required Education & Certifications - Bachelor’s degree or equivalent practical experience. - Sales methodology certifications (e.g., SPIN, Challenger, BANT) preferred.

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