LSA Commerce & Consommation

About the Company

LSA est un média en ligne et une revue hebdomadaire à destination des professionnels de la grande conso'. Enquêtes, décryptages, concepts de magasin, innovations... Retrouvez tout ce qui fait l'actualité du secteur de la grande distribution, du retail et du e-commerce. LSA appartient au groupe Infopro Digital (L'Usine Nouvelle, L'Argus de l'assurance, La Gazette des communes, Le Moniteur...), 1er groupe de presse professionnelle français. La rédaction de LSA est aujourd'hui dirigée par Yves Puget.

Listed Jobs

Company Name

LSA Commerce & Consommation

Job Title

Business Developer H/F

Job Description

**Job Title:** Business Developer **Role Summary:** Drive new client acquisition for a global provider of employee benefit and recognition solutions. Manage the full sales cycle from prospecting to solution deployment, tailoring digital benefit offerings to meet market needs and achieve profitable growth. **Expectations:** - Meet or exceed sales targets for both fixed and variable compensation components. - Build and maintain a robust pipeline of qualified prospects. - Collaborate with Sales Development Representatives and the Middle Market Acquisition Manager to refine acquisition strategies. **Key Responsibilities:** - Prospect new clients via phone, digital tools, and networking events (private and public). - Develop and execute a market conquest strategy aligned with company offerings. - Design, pitch, and implement customized benefit solutions for prospective clients. - Manage the end‑to‑end sales process, from initial contact through contract signing and solution rollout. - Coordinate with internal teams to ensure successful implementation and customer satisfaction. **Required Skills:** - Proven business development or B2B sales experience, preferably in SaaS or employee benefits. - Strong prospecting, cold‑calling, and lead‑generation abilities. - Excellent communication, presentation, and negotiation skills. - Ability to understand client needs and tailor digital solutions accordingly. - Proficiency with CRM and digital sales enablement tools. - Self‑motivated, results‑driven, and able to work both independently and within a team. **Required Education & Certifications:** - Bachelor’s degree in Business Administration, Marketing, Sales, or a related field (or equivalent professional experience). - Relevant sales or business development certifications are a plus but not mandatory.

Rennes, France

On site

18-10-2025

Company Name

LSA Commerce & Consommation

Job Title

Ingénieur Cloud et services managés ICSM (H/F)

Job Description

**Job Title:** Cloud & Managed Services Engineer **Role Summary:** Provide day‑to‑day operation and support for cloud and managed infrastructure services for small‑to‑mid‑size and large enterprise clients. Manage ticketing, monitoring tooling, incident resolution, and documentation while ensuring high QoS and client satisfaction. **Expectations:** - Maintain operational reliability of client environments. - Deliver quality support with timely incident resolution. - Continuously improve processes and documentation. - Communicate effectively with clients and internal teams. **Key Responsibilities:** - Deploy and configure monitoring solutions across client infrastructures. - Set up, maintain, and upgrade hosted services per technical specifications. - Record, track, and update tickets in the ticketing system. - Update technical and functional reference repositories. - Produce routine operational reports for clients. - Participate in continuous improvement initiatives for managed services. - Respond to client requests via phone/email, diagnose issues, and resolve or escalation as needed. - Ensure ticket closure with proper documentation and follow‑up. - Keep incident and knowledge bases current and accurate. **Required Skills:** - Strong knowledge of cloud platforms (AWS, Azure, GCP) and their operational tools. - Experience with monitoring/alerting solutions (e.g., Prometheus, Grafana, Datadog). - Proficient with ticketing and CMDB tools (ServiceNow, Jira, Zendesk). - Ability to diagnose, troubleshoot and resolve infrastructure incidents. - Excellent written and verbal communication skills. - Proactive approach to documentation and process improvement. - Familiarity with ITIL or similar service‑management frameworks. **Required Education & Certifications:** - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. - Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, GCP Professional Cloud Architect). - ITIL Foundation or equivalent certification preferred.

Entzheim, France

Hybrid

04-12-2025