LSA Commerce & Consommation

About the Company

LSA est un média en ligne et une revue hebdomadaire à destination des professionnels de la grande conso'. Enquêtes, décryptages, concepts de magasin, innovations... Retrouvez tout ce qui fait l'actualité du secteur de la grande distribution, du retail et du e-commerce. LSA appartient au groupe Infopro Digital (L'Usine Nouvelle, L'Argus de l'assurance, La Gazette des communes, Le Moniteur...), 1er groupe de presse professionnelle français. La rédaction de LSA est aujourd'hui dirigée par Yves Puget.

Listed Jobs

Company Name

LSA Commerce & Consommation

Job Title

Ingénieur Cloud et services managés ICSM (H/F)

Job Description

**Job Title:** Cloud & Managed Services Engineer **Role Summary:** Provide day‑to‑day operation and support for cloud and managed infrastructure services for small‑to‑mid‑size and large enterprise clients. Manage ticketing, monitoring tooling, incident resolution, and documentation while ensuring high QoS and client satisfaction. **Expectations:** - Maintain operational reliability of client environments. - Deliver quality support with timely incident resolution. - Continuously improve processes and documentation. - Communicate effectively with clients and internal teams. **Key Responsibilities:** - Deploy and configure monitoring solutions across client infrastructures. - Set up, maintain, and upgrade hosted services per technical specifications. - Record, track, and update tickets in the ticketing system. - Update technical and functional reference repositories. - Produce routine operational reports for clients. - Participate in continuous improvement initiatives for managed services. - Respond to client requests via phone/email, diagnose issues, and resolve or escalation as needed. - Ensure ticket closure with proper documentation and follow‑up. - Keep incident and knowledge bases current and accurate. **Required Skills:** - Strong knowledge of cloud platforms (AWS, Azure, GCP) and their operational tools. - Experience with monitoring/alerting solutions (e.g., Prometheus, Grafana, Datadog). - Proficient with ticketing and CMDB tools (ServiceNow, Jira, Zendesk). - Ability to diagnose, troubleshoot and resolve infrastructure incidents. - Excellent written and verbal communication skills. - Proactive approach to documentation and process improvement. - Familiarity with ITIL or similar service‑management frameworks. **Required Education & Certifications:** - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. - Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, GCP Professional Cloud Architect). - ITIL Foundation or equivalent certification preferred.

Entzheim, France

Hybrid

04-12-2025

Company Name

LSA Commerce & Consommation

Job Title

Chef de Secteur CHR - Haguenau H/F

Job Description

Job Title: CHR Sector Sales Manager Role Summary: Own and expand a portfolio of existing and prospective corporate, hospitality, and retail clients within the CHR (Café, Restaurant, Hotel) sector. Drive market share growth, negotiate contracts, manage brand visibility, and ensure compliance with commercial, financial, and reporting processes. Expectations: - Achieve agreed sales, distribution, and visibility targets. - Optimize portfolio profitability and return on investment. - Uphold company commercial policies and budgeting constraints. - Deliver accurate, timely CRM-based activity reports. Key Responsibilities: - Develop and prospect client relationships to reach optimal active client numbers. - Pilot contractual follow‑up for all sector points of sale, adhering to investment request processes and financial rules. - Negotiate commercial agreements with targeted accounts. - Reference the company portfolio according to the defined assortment plan for each brand. - Ensure product and brand visibility in sales outlets through point‑of‑sale materials and sales activations. - Conduct competitor monitoring and analysis. - Maintain regular reporting on CRM system. Required Skills: - Proven sales experience in the CHR sector with a strong local knowledge of buyer networks and distribution channels. - Strong negotiation and relationship‑building abilities. - Proficiency with CRM software and data reporting. - Strategic thinking and market insight. - Excellent communication, organization, and time‑management skills. Required Education & Certifications: - Bachelor's degree or equivalent in business, marketing, or a related field. - Sales or distribution certification a plus.

Haguenau, France

On site

11-01-2026

Company Name

LSA Commerce & Consommation

Job Title

Technico-Commercial Sédentaire Thermique H/F

Job Description

**Job title** Thermal Stationary Technico‑Commercial (Sales Engineer) **Role Summary** Support field sales by handling technical quotes, managing order processes, and delivering optimal thermal solutions for customer HVAC, plumbing, and sanitary projects. Coordinate with agents on tenders, resolve disputes, and ensure compliance with group procedures. **Expectations** - Deliver precise, timely technical and pricing proposals. - Maintain high customer satisfaction and follow up on proposals until delivery. - Collaborate seamlessly with site‑sales teams and internal departments. - Adhere to group policies, administrative rules, and dispute‑resolution protocols. **Key Responsibilities** - Process and review technical and commercial quotes generated by itinerant sales staff. - Follow up on pending proposals, schedule deliveries, and confirm order completion. - Propose tailored technical and pricing solutions aligned with customer project requirements. - Respond to agency‑transmitted tenders and prepare competitive bids. - Resolve customer disputes amicably, following established procedures. - Maintain accurate sales documentation and up‑to‑date customer records. - Participate in continuous improvement initiatives to enhance sales efficiency. **Required Skills** - Strong technical knowledge of HVAC, plumbing, and sanitary systems. - Proficiency in estimating, quoting, and order‑management software. - Excellent communication and negotiation skills. - Ability to coordinate with cross‑functional teams and manage multiple tasks. - Problem‑solving mindset and customer‑first attitude. **Required Education & Certifications** - Technical diploma or degree in HVAC, mechanical engineering, or related field. - Proven experience in a technical sales or consultancy role (preferred). - Relevant certifications in thermal or plumbing systems (advantageous).

Mérignac, France

On site

25-01-2026