Pod

About the Company

Enabling everyone to share positive energy.

Pod is one of the UK's leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

We stand out in the EV market thanks to our award-winning technology, our heritage and our proven reliability. Our customers can be confident when they choose Pod on their electric journey. We're building a future where clean energy is easy, affordable and accessible for everyone.

We’re a team of over 500 and we work hard to retain the awesome culture that makes Pod an amazing place to work. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we are anything but.

Excited? So are we! Check out careers.pod-point.com or get in touch with us at recruitment@pod-point.com. We've been known to make room for superstars that cross our path!

Listed Jobs

Company Name

Pod

Job Title

Senior Software Engineer

Job Description

**Job Title:** Senior Software Engineer **Role Summary** Design, develop, and maintain high-quality software solutions for EV charging platforms, supporting product and architecture roadmaps in a hybrid remote/office environment. **Expectations** Demonstrate expertise in TypeScript, Node.js, and AWS, with strong collaboration in agile teams to deliver maintainable code and robust testing frameworks. **Key Responsibilities** - Collaborate with agile squads via pair programming, code reviews, and peer testing. - Develop software aligned with product and architecture roadmaps. - Design unit/integration tests and maintain CI/CD pipelines for solution quality. - Participate in team events and identify areas for professional and process improvement. - Define technical specifications and support QA testing in partnership with project managers. **Required Skills** - Proficiency in TypeScript applications on Node.js runtime. - Experience in unit, integration, and functional testing. - Expertise in AWS services (ECS, RDS, Lambda, SQS, Streaming). - Knowledge of Terraform or IaaS models. - Strong grasp of OOP principles, API design, and event-driven architecture. - Competency in Agile, Lean, and Continuous Delivery methodologies. **Required Education & Certifications** - Bachelor’s or master’s degree in computer science, engineering, or related field. - No specific certifications required, but relevant industry experience is preferred.

London, United kingdom

Hybrid

Senior

08-09-2025

Company Name

Pod

Job Title

Customer Success Associate

Job Description

Job Title: Customer Success Associate Role Summary: Support the End‑to‑End Customer Success function for a leading UK EV charging company, driving revenue through warranty renewals, subscription extensions and upselling, whilst ensuring a high‑quality, solution‑oriented customer experience. Expectations:  - 6‑month fixed term contract, remote (UK).  - Achieve renewal, extension and conversion targets.  - Maintain accurate CRM data and provide regular reporting.  - Collaborate cross‑functionally to ensure smooth customer journeys and commercial objectives. Key Responsibilities: 1. **Renewals & Extensions** – Proactively contact customers before service expiry, secure continued coverage. 2. **Sales Conversion** – Follow up on warm leads, upsell expansions and charging solution upgrades. 3. **Customer Support & Experience** – Deliver positive outcomes via calls, emails and campaigns; manage inquiries and resolve issues. 4. **Product Expertise** – Serve as a product knowledge expert for Pod charging solutions. 5. **Cross‑Team Collaboration** – Work with sales, technical support, finance and product teams to close deals and solve customer challenges. 6. **Tracking & Reporting** – Log all activities in CRM, meet KPI metrics, report progress to stakeholders. Required Skills: - 1–2 years of end‑to‑end sales, renewals or telesales experience. - Strong customer‑first mindset with excellent communication and relationship‑building abilities. - Proven sales acumen: persuasion, negotiation, and a track record of meeting or exceeding targets. - Highly organized, able to manage multiple leads, tasks and deadlines efficiently. - Competent with tech tools and CRM systems (e.g., Salesforce, HubSpot). - Bonus: Experience in EV, technology or SaaS environments. Required Education & Certifications: - Minimum: Relevant tertiary education or equivalent professional experience. - No specific certifications required. ---

London, United kingdom

Remote

Fresher

16-10-2025