- Company Name
- SPAR Solutions
- Job Title
- Salesforce Solutions Consultant
- Job Description
-
**Job Title:** Salesforce Solutions Consultant
**Role Summary:**
Design, configure, and deliver scalable Salesforce solutions that address client business challenges. Act as a bridge between business and technical teams, ensuring best‑practice implementations, agile delivery, and high client satisfaction across multiple concurrent engagements.
**Expectations:**
- Deliver end‑to‑end Salesforce solutions on time, within scope and budget.
- Maintain high‑quality, sustainable configurations with minimal technical debt.
- Manage multiple SOW‑based projects simultaneously.
- Continuously adopt new Salesforce features and share knowledge internally.
- Communicate clearly with stakeholders, facilitating workshops and demos.
**Key Responsibilities:**
- Translate business requirements into user stories and scalable designs.
- Configure objects, fields, flows, record‑triggered automations, page layouts, reports, and dashboards.
- Apply deep expertise in Sales Cloud and Service Cloud (case management, omni‑channel, entitlements, etc.).
- Design data models, integrations, and extensions in partnership with developers (e.g., MuleSoft, Boomi).
- Participate in Agile ceremonies; support QA, UAT, defect triage, and go‑live readiness.
- Produce release notes, solution documentation, and enablement materials.
- Lead client workshops, clarify edge cases, and present solution demos.
- Identify and mitigate risks, dependencies, and design gaps.
- Contribute to practice development: internal training, reusable assets, release readiness reviews.
**Required Skills:**
- 10+ years SDLC experience; 5+ years focused on Salesforce.
- Declarative Salesforce expertise (configuration, low‑code automation).
- Proficient with Sales Cloud, Service Cloud; familiarity with other clouds (Health, Manufacturing, CPQ, Field Service) a plus.
- Integration design using middleware (MuleSoft, TIBCO, Dell Boomi, etc.).
- Strong analytical, communication, facilitation, and presentation abilities.
- Agile delivery experience; ability to manage multiple projects concurrently.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Salesforce Sales Cloud or Service Cloud Consultant certification (required).
- Additional Salesforce certifications (e.g., CPQ, Health Cloud) preferred but not mandatory.