Lectra Türkiye

Company Name: Lectra Türkiye
Job Title: Chef de projet Sales operations - Salesforce H/F
Job Description: Job title: Chef de projet Sales operations – Salesforce H/F Role Summary: Lead the governance, coordination, and execution of Salesforce initiatives across sales, service, marketing, and operations, ensuring alignment with business goals, ROI, and adoption metrics. Expectations: Deliver project plans, status reports, risk mitigation strategies, and executive dashboards; maintain PMO standards and project delivery excellence for Salesforce programs. Key Responsibilities: - Establish and enforce PMO frameworks and best‑practice documentation for Salesforce project delivery. - Coordinate cross‑functional Salesforce initiatives, track dependencies, and manage inter‑team projects. - Serve as liaison between IT and business stakeholders, ensuring clear communication and alignment. - Monitor project KPIs and performance metrics, aligning initiatives with Salesforce adoption and ROI expectations. - Produce executive‑level dashboards and reports; review status and deliverables. - Identify, monitor, and mitigate project risks and issues; develop contingency plans for critical deployments and integrations. Required Skills: - Senior project/program management (10+ years) with a focus on SaaS (5+ years). - Extensive experience managing/supporting Salesforce projects (Sales, Service Cloud, etc.). - Familiarity with ERP systems (SAP, Oracle, Microsoft Dynamics) in an industrial context. - Proficient in Agile and Waterfall methodologies. - Strong communication, problem‑solving, and organizational abilities. - Ability to handle multiple projects in a fast‑paced environment. - Knowledge of project management tools: JIRA, Smartsheet, Microsoft Project. - Experience with quoting tools such as Conga. Required Education & Certifications: - Master’s degree in Business, Information Technology, Engineering, or equivalent. - PMP, PRINCE2, Salesforce Administrator, or Salesforce Business Analyst certifications preferred.

Paris, France

On site

Senior

21-11-2025

Company Name: Lectra Türkiye
Job Title: Sales Executive SaaS & Industrial Solutions
Job Description: **Job Title**: Sales Executive – SaaS & Industrial Solutions **Role Summary** Drive revenue growth by prospecting, consulting, and closing sales of high‑value industrial solutions, encompassing software, hardware, services, and maintenance contracts. Lead account planning, solution definition, and end‑to‑end sales cycles in the high‑technology sector, particularly within the furniture, fashion, and manufacturing industries. **Expectations** - Exceed quarterly and annual sales targets. - Develop and maintain a robust pipeline of qualified opportunities. - Serve as a trusted advisor to clients, aligning solutions with their strategic objectives. - Travel to customer sites (Scandinavia & France) at least 50 % of the time. **Key Responsibilities** - Prospect new accounts and manage assigned portfolio. - Conduct needs‑analysis, consulting, and solution design with Presales support. - Present and demonstrate products, tailoring to customer requirements. - Prepare and negotiate proposals, quotations, and contracts. - Close sales while adhering to company terms and conditions. - Collaborate with Marketing on opportunity qualification and lead nurturing. - Track progress in CRM, reporting on pipeline, conversion rates, and revenue forecasts. **Required Skills** - 5+ years in B2B consultative sales of high‑value technology or industrial solutions (SaaS, IIoT, CAD, manufacturing). - Proven track record closing complex deals and managing long cycles. - Strong consultative selling, needs‑identification, and value‑proposition development. - Excellent communication, negotiation, and interpersonal skills. - Proficiency in MS Office; familiarity with CRM tools. - Fluency in English and Dutch/Flemish; ability to speak a Scandinavian language is a plus. **Required Education & Certifications** - Bachelor’s degree in Business, Engineering, Computer Science, or related field. - Certified sales methodology training (e.g., SPIN, Solution Selling) is preferred.

Ghent, Belgium

On site

Mid level

26-11-2025

Company Name: Lectra Türkiye
Job Title: Customer Success Excellence Lead (SaaS) F/H
Job Description: **Job Title** Customer Success Excellence Lead (SaaS) **Role Summary** Lead the implementation and adoption of Customer Success Center of Excellence (CS CoE) standards, processes, and KPIs across all business units. Act as a facilitator, coach, and community manager to elevate Customer Success (CS) maturity and ensure alignment with SaaS best practices. **Expectations** - Manage end‑to‑end CS excellence initiatives with a focus on operational impact. - Drive continuous improvement, change adoption, and community collaboration. - Deliver measurable progress on transformation, standard compliance, and tool adoption. **Key Responsibilities** - Deploy CS CoE standards and KPIs within vertical business units. - Design and communicate standard presentations and dashboards. - Conduct practice and competency audits across BUs; identify gaps and improvement levers. - Coach CS Ops and CS Managers on defined practices. - Create and disseminate reporting, dashboards, and KPI alerts. - Lead the CS SaaS community: workshops, best‑practice sharing, newsletters, and retrospectives. - Facilitate continuous improvement rituals and support the CS transformation 2026‑2028 plan. - Advise on acceleration tactics and contribute to the strategic plan. **Required Skills** - 5–10 years of audit or continuous‑improvement experience in a SaaS environment. - Proven coaching, community moderation, and change‑management track record. - In‑depth knowledge of CS roles, especially Customer Success Managers. - Advanced proficiency with CS tools (e.g., Gainsight). - Strong analytical, reporting, and metric‑driven mindset. - Excellent facilitation, communication, and stakeholder‑management abilities. **Required Education & Certifications** - Master’s degree (Bac +5) or equivalent in Business, Management, or a related field. - Certifications in CS, SAAS operations, or continuous improvement (e.g., Six Sigma, Agile) are a plus.

Cestas, France

On site

Senior

08-12-2025

Company Name: Lectra Türkiye
Job Title: Salesforce Project Manager M/F
Job Description: **Job Title:** Salesforce Project Manager **Role Summary:** Lead the governance, planning, and delivery of Salesforce initiatives across sales, service, marketing, and operations. Establish PMO standards, monitor performance metrics, manage risks, and serve as the primary liaison between IT and business stakeholders to ensure successful adoption and ROI of Salesforce solutions. **Expectations:** - Oversee multiple concurrent Salesforce projects and maintain alignment with organizational goals. - Deliver projects on time, within scope, and within budget while ensuring high quality. - Provide executive‑level reporting and insights on project health and metrics. - Proactively identify, mitigate and communicate project risks and issues. - Foster strong stakeholder relationships across business and technical teams. **Key Responsibilities:** 1. Define and enforce PMO frameworks specific to Salesforce project delivery. 2. Coordinate cross‑functional Salesforce initiatives, tracking dependencies and ensuring timely execution. 3. Manage project governance (documentation, status tracking, risk management, reporting). 4. Monitor KPIs and performance metrics; generate executive dashboards and reports. 5. Identify and mitigate risks, develop contingency plans for critical deployments and integrations. 6. Serve as communication bridge between IT, business stakeholders, and external vendors. **Required Skills:** - 10+ years of project/program management experience, 5+ years in SaaS environments. - 5+ years managing or supporting Salesforce Sales Cloud, Service Cloud, or similar projects. - Proficiency with project management tools (JIRA, Smartsheet, Microsoft Project). - Strong communication, problem‑solving, and organizational skills. - Ability to manage multiple projects concurrently in a fast‑paced environment. - Familiarity with Agile and Waterfall methodologies. - Knowledge of ERP systems (SAP, Oracle, Microsoft Dynamics) in manufacturing contexts (preferred). - Salesforce administrative or business analyst certification (preferred). - Familiarity with quotation tools such as Conga (preferred). **Required Education & Certifications:** - Bachelor’s degree in Business, Information Technology, Engineering, or related field. - PMP, PRINCE2, or Salesforce certifications (Admin, Business Analyst, etc.) considered a plus.

Paris, France

On site

Senior

19-12-2025

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