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iConsultera

iConsultera

www.iconsultera.com

2 Jobs

81 Employees

About the Company

iConsultera is a growing business consulting company that helps staffing firms, accounting agencies, technology service providers, and global enterprises with varied solutions including but not limited to offshore recruitment, accounts outsourcing, virtual workforce, technology outsourcing, business consulting, payroll services, and retained/contingency services. We, at iConsultera, drive innovative, value-driven, integrated, and intelligent recruiting and accounting operations for our clients, guided by our experienced leadership team that has enhanced & improvised business operations for some of the largest staffing and accounting firms across the globe. We offer out-of-the-box solutions, deliver exemplary & accurate performance, solve long-standing problems with unmatched efforts, have deep industry knowledge, implement best practices, drive innovation, and all that at a much more competitive price.

Services: Offshore Recruitment, Accounts Outsourcing, Staffing Business Consulting, Technology Outsourcing, Virtual Workforce, Payroll & Compliance, Retainer & Contingency Staffing, and Digital Marketing Outsourcing.

Listed Jobs

Company background Company brand
Company Name
iConsultera
Job Title
Full-Stack Developer
Job Description
Job Title: Full-Stack Developer Role Summary: Design, develop, and maintain end‑to‑end web applications, delivering scalable, secure, and high‑performance solutions that meet business needs. Expectations: Provide clean, well‑documented, testable code; collaborate across cross‑functional teams; continuously improve application performance and security; adhere to Agile practices. Key Responsibilities: - Design, build, and maintain front‑end UI/UX components using modern JavaScript frameworks (React, Angular, Vue.js). - Develop and integrate RESTful APIs and microservices with back‑end stacks (Node.js, Java, Python, .NET). - Optimize applications for speed, scalability, and security. - Resolve bugs, performance issues, and system failures. - Maintain code quality through version control (Git) and code reviews. - Deploy applications on cloud platforms (AWS, Azure, GCP) or containerized environments (Docker, Kubernetes). - Implement CI/CD pipelines and DevOps practices. - Work with designers, product managers, and other engineers to meet requirements. Required Skills: - Proficient in JavaScript and at least one major framework (React, Angular, Vue.js). - Experience with at least one back‑end technology (Node.js, Java, Python, .NET). - Knowledge of relational (MySQL, PostgreSQL) and NoSQL (MongoDB) databases. - Familiarity with APIs, microservices, and cloud services. - Strong command of Git, CI/CD, and DevOps fundamentals. - Ability to write clean, maintainable, and well‑tested code. - Excellent problem‑solving and communication skills. - Understanding of Agile/Scrum methodology. Preferred Skills: TypeScript, Docker, Kubernetes, serverless, testing frameworks (Jest, Mocha, JUnit). Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or related field.
United kingdom
Remote
17-11-2025
Company background Company brand
Company Name
iConsultera
Job Title
Customer Success Manager
Job Description
**Job Title:** Customer Success Manager **Role Summary** Proactively manage customer relationships to drive product adoption, retention, and growth for SaaS/tech products in a remote environment. Focus on onboarding, account health monitoring, and revenue expansion through collaboration with internal teams and clients. **Expectations** - Build and maintain long-term customer relationships to ensure satisfaction and business impact. - Execute onboarding and adoption strategies to optimize product usage. - Proactively identify and resolve risks to reduce churn while identifying upsell opportunities. - Collaborate cross-functionally to address customer needs and drive product improvements. **Key Responsibilities** - Serve as primary contact for clients, managing communication via calls, meetings, and quarterly reviews. - Lead onboarding processes, deliver product training, and monitor adoption metrics. - Analyze customer health scores, usage data, and feedback to implement retention strategies. - Escalate and resolve technical/service issues with support, product, and engineering teams. - Collect and advocate for customer feedback to inform product development. - Identify upsell/cross-sell opportunities, prepare renewal materials, and track lifecycle metrics. - Maintain CRM documentation, generate success reports, and conduct performance analyses. **Required Skills** - Strong verbal and written communication for client interactions and reporting. - Analytical problem-solving to assess adoption challenges and business outcomes. - Proficiency in CRM/Customer Success platforms (e.g., Salesforce, HubSpot). - Experience with SaaS product implementation and technical concepts. - Ability to manage multiple clients remotely while prioritizing tasks effectively. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Communications, IT, or related field. - 2–5 years in Customer Success, Account Management, or Client Services (tech/SaaS environment). - Proven track record of reducing churn and improving customer adoption.
United kingdom
Remote
Junior
12-12-2025