ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

About the Company

ABR Talent isn't just another recruitment agency. We're the go-to specialists for start-ups and scale-ups in SaaS, dedicated to building unbeatable Customer Success teams. Our team isn't just familiar with Customer Success - we eat, sleep, and breathe it. We believe in the magic that happens when the right people connect with the right companies, where personalities and customer experiences shine.

Listed Jobs

Company Name

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

Job Title

Sales Operations Specialist

Job Description

Job Title: Sales Operations Specialist Role Summary: Partner with founders to oversee the full commercial lifecycle of complex, high‑value SaaS deals, ensuring accurate, client‑ready proposals, contracts, and documentation while coordinating cross‑functional teams. Expectations: Deliver end‑to‑end commercial enablement for long sales cycles (>6 months), enhance pipeline visibility, reduce friction, and maintain ownership of the commercial process in a fast‑moving scale‑up environment. Key Responsibilities: - Draft and review proposals, contracts, SLAs, renewals, and other commercial documents. - Coordinate technical, delivery, and commercial teams to ensure alignment and client‑ready deliverables. - Establish and maintain structured opportunity management and pipeline reporting. - Identify and eliminate bottlenecks in the commercial workflow. - Translate technical inputs into clear, persuasive business content. - Support senior leadership with data‑driven insights and operational recommendations. Required Skills: - 1–3 years experience in sales operations, pre‑sales, bid management, or consulting within a SaaS/technology context. - Proven support of enterprise‑level deals with long sales cycles. - Strong written communication and organizational skills; ability to produce polished proposals and presentations. - Comfortable negotiating contracts, managing SLAs, and coordinating renewals. - Technical fluency to collaborate with engineers, data specialists, and delivery staff. - Proactive, ownership‑driven, resilient, adaptable to fast‑changing environments. - Low ego, high initiative, and collaborative mindset. Required Education & Certifications: - Bachelor’s degree in Business, Finance, Engineering, or related field. - Relevant certifications (e.g., Salesforce Administrator, Six Sigma) are a plus but not mandatory.

London, United kingdom

Hybrid

03-02-2026