Astreya

About the Company

Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.

Listed Jobs

Company Name

Astreya

Job Title

Systems Administrator II

Job Description

Job title: Systems Administrator II Role Summary: Provide operational ticket‑based support for large‑scale building management and physical security systems, including monitoring, troubleshooting, and escalation, with 24/7 on‑call coverage for critical outages. Expectations: - Work assigned weekend shift and occasional after‑hours for scheduled upgrades. - Follow company policies, procedures, and ticketing process. - Maintain professional communication with internal teams and third‑party vendors. Key Responsibilities: - Monitor ticket queues and instant messaging channels. - Record and document ticket metadata (CTI, outage resolution time, transcripts, post‑mortems). - Resolve medium‑scope tickets and coordinate with stakeholders for new projects. - Provide 24/7 on‑call support for critical system outages. - Deliver out‑of‑business‑hours support for scheduled upgrades. - Maintain and troubleshoot various servers and network infrastructure. - Liaise with third‑party vendors, ensuring compliance with vendor code of conduct. - Perform any additional duties as assigned. Required Skills: - 2–5 years of systems administration experience. - Proficient with server management, networking configuration, and troubleshooting. - Experience using ticketing systems and adhering to established processes. - Strong written and verbal communication skills. - Ability to build productive relationships with internal and external stakeholders. Required Education & Certifications: - Bachelor’s degree (B.S./B.A.) in Computer Science, Information Technology, or related field, or equivalent combination of education and experience. Preferred Qualifications: - Automation and scripting experience.

London, United kingdom

On site

Junior

10-12-2025

Company Name

Astreya

Job Title

Security Operation Service II

Job Description

Job title: Security Operation Service II Role Summary: Support and maintain the security posture of a global CDN network by overseeing physical security policies, incident response, access control, shipment compliance, media handling, and hardware lifecycle across ~100 global Points of Presence (POPs). Expectations: - Deliver timely, accurate security operations for a distributed data center environment. - Collaborate with cross‑functional teams to improve processes and maintain compliance. - Demonstrate strong analytical, organizational, and communication skills in a fast‑paced setting. Key Responsibilities: - Analyze incident reports, identify threats, and coordinate escalation to relevant teams. - Manage access requests, audit permissions, and oversee CCTV and security camera systems. - Handle shipment compliance, validate deliveries, and enforce vendor/employee hand‑carry protocols. - Oversee media disk destruction, bad media reporting, and vendor destruction operations. - Manage decommissioning, RMA, migration, and repair of security hardware. - Support data center audits, vendor management, and change request processes. - Maintain accurate records in ticketing systems (e.g., JIRA). - Act as primary contact for vendor security inquiries and conduct regular audits. Required Skills: - 2–3 years experience in security or infrastructure management (data centers, telecom). - Strong understanding of security operations, incident management, and access control. - Project management experience with coordination and execution focus. - Proficiency with ticketing platforms (JIRA or similar) and tracking tools. - Excellent attention to detail, organizational, and communication abilities. - Ability to manage multiple tasks and prioritize effectively. Required Education & Certifications: - Bachelor’s degree in Security Management, Information Technology, or related field. - Valid security or IT certifications (e.g., CompTIA Security+, CISSP, or equivalent) preferred.

London, United kingdom

On site

Junior

19-01-2026