- Company Name
- CLPS Global
- Job Title
- Project Manager
- Job Description
-
Job Title: Project Manager
Role Summary:
Lead hybrid Agile/Waterfall projects in a technology services setting. Manage project planning, stakeholder communication, risk management, and documentation using Jira, ServiceNow, Confluence, SharePoint, and Microsoft Project. Drive timely delivery through collaboration with cross‑functional teams.
Expactations:
- Deliver projects on time, within scope, and to defined quality standards.
- Maintain continuous alignment among stakeholders, engineering, and vendors.
- Execute clear communication and escalation processes in a hybrid environment.
Key Responsibilities:
- Collaborate with project managers, clients, vendors, and engineering teams on project execution.
- Apply Agile practices (Scrum, Kanban) and traditional Waterfall tracking to support hybrid project schedules.
- Create and present project charters, kickoff decks, communication plans, and scope documents.
- Facilitate regular meetings and ceremonies; maintain Jira boards and ServiceNow dashboards.
- Identify constraints, risks, and process improvement opportunities; develop mitigation plans.
- Draft process and “how‑to” documentation; maintain and archive project records.
- Escalate issues to appropriate groups when necessary.
- Update project roadmaps, status reports, and dashboards consistently.
- Ensure all communications are properly logged and accessible to team members.
- Leverage Outlook Scheduling Assistant, Jira, Confluence, SharePoint Project, ServiceNow, and Project Online for coordination.
- Support both on‑site and remote collaboration as required.
Required Skills:
- Proficient in Agile (Scrum, Kanban) and Waterfall project management.
- Skilled with Jira, ServiceNow, Confluence, SharePoint Project, and Microsoft Project.
- Strong written and verbal communication; skilled in stakeholder engagement.
- Ability to identify risks, track issues, and implement mitigation strategies.
- Experienced in document management and process writing.
- Excellent organizational and time‑management capabilities.
- Adaptable to hybrid work environments.
Required Education & Certifications:
- Bachelor’s degree in Business, Computer Science, Engineering, or related field.
- PMP or equivalent certification preferred.
- Agile certifications (CSM, PMI‑ACP, or similar) are advantageous.