- Company Name
- NetFortris, A Sangoma Company
- Job Title
- Sr. Director of Centralized Infrastructure Services and Dev Ops
- Job Description
-
**Job title:** Sr. Director of Centralized Infrastructure Services and DevOps
**Role Summary:**
Lead global infrastructure and DevOps organization, architecting, operating, and automating hybrid on‑prem and AWS environments. Drive CI/CD strategy, reliability, security, cost management, and modernization across all platforms.
**Expectations:**
- Define and evolve hybrid‑cloud infrastructure and DevOps strategy.
- Deliver high‑availability, secure, and cost‑efficient environments.
- Mentor and grow senior technical teams worldwide.
**Key Responsibilities:**
- Architect and oversee hybrid on‑prem and AWS infrastructure, including Cisco UCS, NetApp, VMware, Kubernetes/OpenShift, and associated tools.
- Define and maintain the technology roadmap for compute, storage, networking, and platform services.
- Partner with product, engineering, networking, security, and support to enable UCaaS/CCaaS platforms.
- Design, implement, and govern CI/CD pipelines, IaC (Terraform, Ansible), and automation tooling (Jenkins, GitOps).
- Ensure 24/7 availability, performance, and operational governance.
- Lead cost optimization: manage support contracts, renewals, savings initiatives, and cloud budgeting.
- Drive cloud migration, security hardening, and continuous improvement initiatives.
- Review designs, pipelines, IaC, and troubleshoot complex escalations.
- Foster transparency, accountability, and collaboration across global teams.
**Required Skills:**
- 10+ years in infrastructure engineering, DevOps, platform engineering, or systems architecture.
- 5+ years of senior technical team leadership.
- Hands‑on expertise in AWS, Cisco UCS, NetApp, VMware, Kubernetes/OpenShift, Jenkins, Terraform, Ansible.
- Proficiency with observability, monitoring, and performance tuning tools.
- Strong financial acumen for cloud and datacenter cost management.
- Excellent communication, stakeholder management, and cross‑functional collaboration.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Professional certifications: AWS Certified Solutions Architect, Certified Kubernetes Administrator, or equivalent.
- Additional certifications in DevOps, virtualization, or security (e.g., Certified Jenkins Engineer, VMware Certified Professional, CISSP) are preferred.