Catapult Solutions Group

About the Company

We connect great companies with even greater people, and we've been doing it with purpose since 2013.

Catapult Solutions Group is a Dallas-based, nationally recognized workforce solutions firm founded in 2013. Backed by 150+ years of combined industry experience, we've grown to become a trusted partner to Fortune 500 companies and globally recognized industry leaders across a wide range of sectors.

We specialize in delivering high-impact talent in Information Technology, Life Sciences, Skilled Trades & Engineering, Healthcare, and Federal Services.

Whether you need hard-to-find specialists, scalable workforce programs, or flexible delivery models, including nearshore and offshore staffing solutions, we bring the strategy, speed, and service to make it happen.

And while we're big on results, we're even bigger on relationships.

Our team is full of curious, driven, and down-to-earth professionals who are passionate about changing lives and 'Catapulting Careers'. We take our work seriously, but never ourselves. That blend of capability and authenticity is part of what makes us different.

Just a few things we're proud of:
* Ranked #1 Fastest-Growing U.S. Staffing Firm by SIA (2022)
* Best Places to Work honoree by Dallas Business Journal--since day one
* National footprint. Global reach.
* Deep partnerships across Fortune 500 and enterprise brands
* A people-first culture rooted in values we live by:
Own it, Always
Be Your Authentic Self
Stay Relentless
Evolve Fearlessly

At Catapult, people come first--always.

Because to us, this isn't just staffing. It's changing lives, building careers, and raising A Hire Standard every step of the way.

Listed Jobs

Company Name

Catapult Solutions Group

Job Title

Customer Experience Specialist

Job Description

Job Title: Customer Experience Specialist Role Summary: Conduct in-depth investigations of executive‑level customer escalations, analyze support interactions across multiple channels, and produce comprehensive journey reports to enable rapid resolution by Executive Resolution Managers. Expectations: - Deliver precise, structured findings that inform executive decision‑making. - Maintain high data integrity and consistent documentation standards. - Collaborate proactively with ERM leaders and cross‑functional teams to prioritize and refine escalation workflows. Key Responsibilities: - Research customer histories and support logs in Salesforce, Amazon Connect, and internal tools. - Listen to recorded support calls, identify gaps, breakdowns, and pain points. - Construct detailed customer journey reports using established templates, highlighting timelines, root causes, and preventative actions. - Prepare complete research packages for ERMs, ensuring readiness for executive review. - Evaluate and update escalation prioritization criteria in partnership with ERM leadership. - Leverage AI summarization tools to expedite analysis and improve accuracy. - Participate in team meetings, workflow sessions, and cross‑departmental discussions. Required Skills: - Proven experience in customer support, case research, quality assurance, or CX analytics. - Strong analytical, investigative, and problem‑solving abilities with meticulous attention to detail. - Proficiency in listening and reviewing support calls; comfort navigating multi‑system environments. - Excellent written communication; able to produce clear, concise summaries and reports. - Comfortable using AI‑based summarization and insight tools. - Customer‑centric mindset, curiosity, and thoroughness. Required Education & Certifications: - Bachelor’s degree in Business, Communications, or related field preferred; equivalent work experience acceptable.

Tucson, United states

Hybrid

08-12-2025

Company Name

Catapult Solutions Group

Job Title

BI Reporting Analyst

Job Description

Job Title: BI Reporting Analyst Role Summary: Support sales and product teams by building, maintaining, and enhancing interactive dashboards and delivering regular performance insights. Expectations: • Execute projects within agreed timelines and quality standards. • Collaborate with stakeholders to refine requirements and iterate dashboard designs. • Deliver actionable insights that influence business decisions. Key Responsibilities: - Design and develop dashboards in Qlik Sense or Tableau, covering both frontend and underlying code. - Maintain and update existing dashboards to ensure accuracy and relevance. - Produce weekly business performance summaries for sales and product teams. - Conduct ad‑hoc analyses with limited guidance, managing data extraction and interpretation. - Extract and manipulate data using SQL in Amazon Redshift via Databricks. - Gather and document stakeholder requirements to guide dashboard enhancements. Required Skills: - Proficient in Qlik Sense (preferred) or Tableau. - Intermediate SQL expertise for querying Redshift/Databricks data warehouses. - End‑to‑end dashboard development experience. - Strong stakeholder communication and requirements gathering. - Familiarity with data warehouse technologies (Redshift, Databricks). - Bonus: experience with Power BI, Python, or related analytics tools. Required Education & Certifications: - Bachelor’s degree in Computer Science, Business Analytics, Information Systems, or related field. - Certifications in relevant BI tools (e.g., Qlik Sense, Tableau) are advantageous.

Mountain view, United states

Hybrid

09-12-2025

Company Name

Catapult Solutions Group

Job Title

Business Data Analyst (Contract)

Job Description

**Job Title:** Business Data Analyst (Contract) **Role Summary:** Hands‑on analyst responsible for extracting insights from large, distributed datasets to inform product development, marketing strategy, and cross‑functional decisions. Works daily with SQL, Tableau, Python/R, and Hadoop ecosystem tools to build dashboards, automate reporting, and translate technical findings into actionable business recommendations. **Expectations:** - Provide high‑quality, reproducible analyses that influence key business outcomes. - Design and maintain interactive dashboards that are accessible to non‑technical stakeholders. - Collaborate closely with product managers, marketers, and engineering teams. - Deliver clear written and verbal communication of complex data insights. - Operate within large‑scale MPP environments and Hadoop ecosystems. **Key Responsibilities:** 1. Analyze stored and streaming datasets to support product/marketing decisions. 2. Build, deploy, and iterate on Tableau (or equivalent) dashboards and business reports. 3. Write and optimize SQL queries across major dialects (e.g., Redshift, Vertica, Hive). 4. Manage data pipelines using Hadoop/HDFS, Hive, HBase, and MapReduce technologies. 5. Translate technical findings into concise, actionable insights for diverse audiences. 6. Collaborate with cross‑functional teams to define data requirements and KPIs. 7. Document processes, data models, and analytical framework for reproducibility. **Required Skills:** - 4+ years quantitative analysis experience. - Advanced proficiency in SQL (any major dialect). - Tableau or analogous BI tool proficiency. - Python and/or R programming for data manipulation and analysis. - Hands‑on experience with Hadoop ecosystem (HDFS, Hive, HBase) and MapReduce. - Familiarity with MPP systems (e.g., Vertica, Redshift). - Strong analytical reasoning and problem‑solving abilities. - Excellent written and verbal communication skills. **Required Education & Certifications:** - Bachelor’s or Master’s degree in a quantitative field (Computer Science, Statistics, Mathematics, Engineering, Economics, etc.). - Certifications in Hadoop, SQL, or BI tools are advantageous but not mandatory. ---

Mountain view, United states

Hybrid

Junior

10-12-2025

Company Name

Catapult Solutions Group

Job Title

Cloud Engineer

Job Description

Job Title: Cloud Engineer Role Summary: Design, implement, and maintain mission‑critical public cloud infrastructure for federal transportation systems, ensuring secure, scalable, and automated deployments across Azure and AWS within a DevOps framework. Expectations: - 5+ years of hands‑on Azure or AWS deployment experience. - 7+ years total infrastructure experience (compute, network, storage). - Active U.S. Public Trust clearance required or eligible for acquisition. - Strong focus on automation, security, and cross‑team collaboration. Key Responsibilities: - Create and update cloud environments (Azure Subscriptions, VNets, App Services, VMs; AWS Accounts, VPCs, Load Balancers, Transit Gateway, CloudFront). - Design and build IaC pipelines using Terraform and/or AWS CloudFormation. - Script and automate cloud resource management via shell scripts, PowerShell, Packer, or Python. - Provide operational support, estimate effort, and report status to cloud leadership. - Maintain resource tagging, billing oversight, and security controls across platforms. - Identify and communicate security improvement opportunities. - Collaborate with development teams to optimize workload architectures. - Support data calls for resource provisioning and utilization reporting. Required Skills: - Proficient in Azure or AWS configuration for application workloads. - Expert in Terraform, AWS CloudFormation; proficiency with Packer, PowerShell, Python, or similar. - Strong shell‑script and CLI command usage. - Troubleshooting, problem‑solving, and analytical mindset. - Excellent communication and collaborative abilities. - Knowledge of containerization and orchestration (optional). Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - Certifications preferred: AWS Solutions Architect Associate, Azure Administrator Associate, or higher.

Washington dc-baltimore, United states

On site

Senior

11-12-2025