Galactic Minds INC

www.galacticmind.com

4 Jobs

23 Employees

About the Company

Galactic Minds INC is a leading IT consulting and services company that specializes in delivering innovative and cutting-edge solutions to businesses across various industries. With our team of seasoned IT professionals, we provide a wide range of services. Our goal is to help our clients leverage the latest technologies to drive business growth, improve operational efficiency, and enhance customer experience. We are committed to delivering high-quality solutions that are tailored to meet the unique needs of each of our clients.

Listed Jobs

Company Name: Galactic Minds INC
Job Title: Salesforce Technical Delivery Manager
Job Description: **Job title:** Salesforce Technical Delivery Manager **Role Summary:** Lead a high‑performing technical team focused on Salesforce design, build, and deployment. Provide hands‑on expertise, mentorship, and project governance to ensure architecture, quality, and delivery standards are met while optimizing processes and solving environment issues. **Expactations:** - Deliver scalable Salesforce solutions (Lightning, Apex, Visualforce, SOQL, integrations) that meet business requirements and SDLC best practices. - Mentor and coach team members, fostering ownership and continuous improvement. - Maintain project timelines, budgets, and quality deliverables, providing timely escalation and reporting to leadership. **Key Responsibilities:** - Provide technical leadership and decision‑making for Salesforce architecture, configuration, and integration across multiple clouds (preferably Financial Cloud). - Manage hiring, vendor/contractor relationships, performance reviews, and career development for the technical team. - Ensure compliance with corporate policies, secure design standards, and change‑management procedures. - Validate build activities, review artifacts, and enforce testing & QA before production release. - Lead root‑cause analysis of development/test environment issues and drive permanent fixes. - Influence process improvements, document best practices, and measure department KPIs. - Present emerging technology opportunities to senior leadership and guide adoption decisions. - Maintain awareness of industry trends and evolving Salesforce capabilities. **Required Skills:** - 8+ years of end‑to‑end Salesforce experience (Lightning, Apex, Visualforce, SOQL, APIs). - Proven architecture design for integrated solutions and experience with Salesforce Clouds (Sales, Service, Financial). - Deep understanding of integration patterns (ESB, REST, SOAP, Platform Events, Streaming APIs) and security/administration. - Strong troubleshooting, reasoning, and problem‑resolution capabilities. - Leadership experience: coaching, performance management, and influencing without direct authority. - Excellent written and verbal communication across technical and non‑technical audiences. - Ability to navigate distributed, cross‑functional teams and build consensus. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). - Salesforce Platform Developer I & II or equivalent certifications preferred. - Salesforce Architect credentials (e.g., Solution Architect, Technical Architect) highly desirable.

Minneapolis, United states

On site

Senior

29-12-2025

Company Name: Galactic Minds INC
Job Title: Backend Developer
Job Description: Job Title: Backend Developer Role Summary: Design, develop, and deploy secure and scalable back‑end services on Microsoft Azure to support an AI‑enabled automation platform. Deliver RESTful APIs, microservices, and data ingestion pipelines that integrate seamlessly with front‑end interfaces and AI agent frameworks. Expectations: - 7 years of professional back‑end experience, with deep expertise in Azure and Node.js. - Proven track record in building cloud‑native, API‑driven architectures for AI workloads. - Ability to work independently, leading initiatives with minimal supervision. Key Responsibilities: 1. Architect and implement Azure‑based back‑end components, including Azure App Services, Cosmos DB, PostgreSQL, and Blob Storage. 2. Develop and maintain RESTful APIs and microservices using Node.js, ensuring performance, security, and scalability. 3. Integrate data ingestion, mapping, and extraction pipelines for structured, semi‑structured, and unstructured data. 4. Build and deploy AI agents with Python, LangChain, and LLM APIs to enable agentic intelligence. 5. Participate in DevOps practices: CI/CD pipelines, Git source control, automated testing, and monitoring. 6. Troubleshoot, debug, and optimize existing services, applying best practices and continuous improvement. 7. Document designs, code, and operational procedures; mentor peers as needed. Required Skills: - Node.js, Azure App Services, and API development. - Azure data platforms: Cosmos DB, PostgreSQL, Azure Data Lake, Blob Storage. - Python programming, LLM APIs, and LLM‑based agent design. - LangChain framework and agentic AI concepts. - RESTful APIs, microservices, cloud‑native design patterns. - CI/CD, Git, and DevOps tooling. - Strong problem‑solving, communication, and cross‑functional collaboration. Required Education & Certifications: - Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience). - Certifications in Azure (e.g., AZ‑900, DP‑200/DP‑201) and/or Node.js are desirable.

Company Name: Galactic Minds INC
Job Title: EUC Program Manager with Servicenow
Job Description: Job title: EUC Program Manager with ServiceNow Role Summary: Lead the design, implementation, and continuous improvement of a predictive, proactive, and preventative End‑User Computing (EUC) servicing model, integrating automation, experience‑led servicing, and compliance across a large enterprise. Expectations: Deliver measurable reductions in live support tickets, improve compliance rates, and embed proactive remediation as the default operating mode. Demonstrate ROI through ticket deflection, compliance improvement, and colleague experience gains. Key Responsibilities: - Evaluate current EUC proactive servicing tools, workflows, and outcomes. - Design a future‑state predictive operating model and map its integration with remote, local, and onsite teams. - Analyze live servicing channels (walk‑up, chat, phone) to identify avoidable demand and develop automated interventions to reduce ticket volume. - Map the colleague EUC journey to uncover hidden pain points and leverage device health, compliance, and servicing data to surface unreported issues. - Operationalize proactive remediation using Nexthink FLOW and Remote Actions, targeting experience degradation and compliance gaps. - Guide ServiceNow deployment for measuring adherence, compliance, and operational effectiveness; track value from reduced tickets and improved compliance. Required Skills: - Proven experience establishing EUC or Digital Workplace proactive servicing programs. - Strong hands‑on expertise with Nexthink (FLOW and Remote Actions). - Operational experience deploying and driving adoption of ServiceNow. - Demonstrated success in reducing live channel demand through automation and proactive remediation. - Ability to translate technical and compliance outcomes into measurable business value. - Experience managing transformational change in large, complex organizations. Required Education & Certifications: - Bachelor’s degree in Information Technology, Computer Science, or related field. - Certifications in ServiceNow (e.g., Certified System Administrator, Implementation Specialist) and/or Nexthink (if available).

Phoenix, United states

On site

04-02-2026

Company Name: Galactic Minds INC
Job Title: Kong Developer
Job Description: Job Title: Kong Developer Role Summary: Design, develop, test, deploy, and maintain Kong Gateway solutions integrating with message queues (Kafka, WebSphere MQ, etc.). Configure Kong entities (services, routes, plugins, caching), extend platform capabilities via custom plugins, and manage API documentation through the Kong Developer Portal. Lead solution design for Kong API platform, implement DevOps practices, CI/CD pipelines, and leverage AWS cloud services. Expactations: - Deliver high‑quality Kong implementations on schedule and within scope. - Maintain up‑to‑date knowledge of Kong features, API management standards, and cloud best practices. - Collaborate effectively with developers, product owners, and operations teams. - Ensure secure, scalable, and maintainable API solutions aligned with organizational architectures. Key Responsibilities: 1. Architect and configure Kong Gateway components (services, routes, plugins, caching, rate limiting). 2. Develop and maintain custom Kong plugins in Lua to extend API capabilities. 3. Write and maintain comprehensive API documentation on the Kong Developer Portal. 4. Design and implement CI/CD pipelines for Kong deployment (Git, Jenkins, GitHub Actions, or similar). 5. Integrate Kong with message queues such as Kafka or WebSphere MQ Series. 6. Manage Kong deployments on AWS (ECS/EKS, CloudFormation, IAM, VPC, security groups). 7. Monitor, troubleshoot, and optimize Kong performance, applying best practices for logging, metrics, and alerting. 8. Work with cross‑functional teams to gather requirements, review APIs, and provide technical guidance. Required Skills: - Deep experience with Kong Gateway, including advanced routing, plugins, and gateway administration. - Proficiency in Lua scripting for plugin development. - Strong knowledge of REST/GraphQL APIs, API security (OAuth 2.0, JWT), rate limiting, and caching strategies. - Experience with message queue systems: Apache Kafka, WebSphere MQ, or similar. - Solid understanding of DevOps practices, CI/CD tooling (Jenkins, GitLab CI, GitHub Actions), Git workflows. - AWS cloud experience: ECS/EKS, CloudFormation, IAM, VPC, API Gateway, CloudWatch. - Familiarity with containerization (Docker) and orchestration (Kubernetes). - Ability to create clear, maintainable documentation for internal and external use. - Strong analytical, troubleshooting, and communication skills. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent professional experience). - Relevant certifications: Kong Integration/Developer certification, AWS Certified Developer – Associate or AWS Certified Solutions Architect – Associate, and/or Kafka or WebSphere MQ certification.

Fort mill, United states

On site

11-03-2026