Quantam

www.iquantam.com

1 Job

196 Employees

About the Company

Quantam is The Public Sector Company. Quantam's rich delivery experience has resulted in being a trusted partner for public sector clients across the United States for 27 years. Quantam is a recognized industry leader, ensuring clients' success through the utilization of our full portfolio of business and technology professional services.

Listed Jobs

Company Name: Quantam
Job Title: Desktop Support Technician
Job Description: Job title: Desktop Support Technician Role Summary: Provide technical assistance and maintenance for Windows-based desktop systems, ensuring reliable operation and high customer satisfaction. Expactations: Minimum 2 years desktop support experience; strong customer service aptitude; valid driver’s license; reliable attendance. Key Responsibilities: • Troubleshoot and resolve software and hardware issues on desktop devices. • Respond to user inquiries promptly, delivering excellent service. • Manage and document incidents using ServiceNow ticketing workflow. • Assist with network configuration and IT infrastructure maintenance. • Set up, configure, and install computer hardware and software. Required Skills: • Windows desktop support and troubleshooting. • Basic networking diagnostics. • ServiceNow or equivalent ticketing system proficiency. • Comprehensive knowledge of computer hardware and software installation. • Strong communication and customer service skills. • Dependable attendance and punctuality. Required Education & Certifications: • High school diploma or equivalent; or relevant IT training. • Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) or equivalent are desirable.

London, United states

On site

Junior

29-12-2025