8x8

www.8x8.com

2 Jobs

2,849 Employees

About the Company

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience--combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8(r) Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

Listed Jobs

Company Name: 8x8
Job Title: Sales Engineer
Job Description: **Job title** Sales Engineer **Role Summary** Acts as the technical authority for inside and field sales teams, driving the technology evaluation phase of the sales cycle. Presents, configures, and advocates 8x8 Unified Communications and hosted contact‑centre solutions, translating technical capabilities into business value for prospective and existing customers. **Expactations** - Owns assigned accounts and account‑related actions with minimal supervision. - Demonstrates strong initiative, action‑orientation, and willingness to travel within the sales region. - Coordinates across functional teams to address technical and business requirements. **Key Responsibilities** - Develop formal sales plans, proposals, and advanced system configurations for opportunities. - Deliver advanced technical presentations (remote or in‑person) to business and technical stakeholders. - Provide technical and sales support for RFIs, RFQs, and RFPs, ensuring accurate fulfilment. - Maintain expert knowledge of all 8x8 applications and competitive landscape. - Serve as product advocate, conveying customer insights to Product Management. - Represent the company at conferences, industry events, and sales functions as required. - Leverage AI‑enabled tools to enhance efficiency and collaboration. **Required Skills** - 3+ years sales engineering experience in Unified Communications. - 3+ years in selling hosted contact‑centre applications. - Proficiency in designing high‑availability telephony and contact‑centre architectures. - Strong verbal and written communication; skilled in needs analysis, positioning, and closing techniques. - Ability to perform technical leadership and guide account teams. - Remote work capability, strong initiative, and minimal supervision. - Project implementation, tracking, and solution application to business opportunities. **Required Education & Certifications** - Bachelor’s degree in Engineering, Computer Science, or related technical field (or equivalent experience). - No specific certifications required, but industry knowledge in Unified Communications or contact‑centre solutions preferred.

London, United kingdom

Remote

Junior

09-01-2026

Company Name: 8x8
Job Title: Senior Integration Engineer
Job Description: Job Title: Senior Integration Engineer Role Summary: Design and implement custom integrations and enhancements for 8x8’s cloud communications suite (UCaaS, CCaaS, CPaaS, AI/ML), collaborating with enterprise clients to connect CRM platforms, workforce management tools, conversational AI, and other third‑party applications. Expectations: Deliver solutions that meet Statements of Work, support professional services revenue targets, and extend the platform’s capabilities in complex environments. Key Responsibilities: - Partner with solution architects and clients to gather requirements, design solutions, and deliver integrations aligned to SOW. - Build, scope, and implement custom applications and integrations using 8x8 APIs and third‑party tools. - Manage deployment and configuration of 8x8 systems, ensuring successful implementation across complex environments. - Present solutions to technical teams and executive leadership, communicating status and value. - Contribute to solution profitability and professional services revenue goals. Required Skills: - Proficiency in Python and JavaScript scripting. - Strong understanding of RESTful APIs and integration methodologies with third‑party systems. - Familiarity with CRM platforms (Salesforce, ServiceNow, Microsoft Dynamics). - Professional communication skills and experience in customer‑facing roles. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or a related technology field.