- Company Name
- Ultimate Staffing
- Job Title
- Sales Operations Analyst
- Job Description
-
**Job Title:** Sales Operations Analyst
**Role Summary:**
Detail‑oriented professional responsible for end‑to‑end Quote‑to‑Cash (Q2C) operations, SAP Material Management support, and Salesforce administration. Acts as a liaison among Sales, Operations, and Finance to ensure accurate master data, pricing, order processing, and billing while supporting system enhancements, migration testing, and data quality initiatives.
**Expectations:**
- Hybrid work model: onsite Tuesday‑Thursday, remote Monday and Friday.
- Full‑time schedule, M‑F 8:00 AM‑5:00 PM.
- 12‑month contract, $26.66–$36.66 hourly rate.
- Deliver timely issue resolution, meet project deadlines, and maintain high data integrity in a fast‑paced, cross‑functional environment.
**Key Responsibilities:**
- Collaborate with Sales, Operations, and Finance to manage the Q2C lifecycle from quote creation to invoicing in SAP.
- Ensure accuracy of customer master data, pricing conditions, order entries, and revenue recognition.
- Monitor Q2C workflows, troubleshoot issues, and support enhancements/rollouts.
- Provide Salesforce Lightning administration: user/role management, custom fields, Lightning pages, reports, dashboards, and data hygiene (de‑duplication).
- Execute data imports/exports via Data Loader or similar tools.
- Support migration testing, go‑live readiness, post‑go‑live validation, and stabilization activities.
- Document processes, create training materials, and communicate updates to stakeholders.
**Required Skills:**
- 3–5 years SAP SD/MM functional experience (SAP ERP transactions: MM01, XD01, VA01, VF01, etc.).
- Hands‑on Salesforce.com Lightning administration (Sales Cloud) and data management.
- Strong knowledge of Quote‑to‑Cash processes and material master data lifecycle.
- Proficiency with data loading tools (Data Loader or equivalent).
- Excellent analytical, problem‑solving, documentation, and communication abilities.
- Ability to prioritize multiple requests and work collaboratively across functions.
**Required Education & Certifications:**
- Bachelor’s degree in Business, Finance, Information Systems, or a related field (or equivalent experience).
- SAP SD/MM certification and/or Salesforce Administrator certification preferred but not mandatory.
- SAP S/4HANA, SAP IDocs/BAPIs, or CPQ tool experience considered a plus.