TECHEAD

About the Company

TECHEAD is your dedicated Staffing partner since 1988!

To help your business grow, you need smart professionals on your staff or by your side. Finding the right professionals - when you need them - is easier said than done. The team at TECHEAD can help you with that.

Match the right person with the right skills the first time!

We Can Build Your Staff >>> For small businesses to Fortune 500's, we're on the pulse of contingent workforce planning, staffing and recruiting across the nation. We find, screen, qualify, and deliver top-notch creative, technical, financial and administrative talent. So you don't have to. Easy!

We Can Train Your People>>>Don't miss a beat or lose a dime on your staffing investment. Our graphic design software, IT development, project management and end-user training is engaging, effective and affordable. It's flexible too... we'll come to your place, meet you online or welcome you to our facility, the only locally owned Adobe Certified Training Center in Virginia.

We Can Deliver Creative Solutions>>>Outsourcing your creative services, web and mobile development projects is another option. With your business's goals in focus, our team will design and implement e-business, e-commerce, website, mobile, multimedia, copywriting, social media and SEO solutions all on your behalf.

For more information visit www.techead.com
A full list of our current positions are listed at www.jobs.techead.com

Friend us on Facebook: www.facebook.com/MyTechead

Listed Jobs

Company Name

TECHEAD

Job Title

Business Analyst

Job Description

**Job Title:** Business Analyst **Role Summary:** Provide daily technical and functional support for meter‑reading and field‑service applications. Analyze system usage and issues, collaborate with users and technical teams to resolve problems, develop ad‑hoc SQL queries, and create custom reports. Work within an Agile environment to ensure reliable, efficient application performance and user satisfaction. **Expectations:** - Deliver consistent onsite support for multiple days per week. - Resolve incidents and troubleshoot issues locally and remotely. - Document problem‑resolution steps and report findings to internal/external stakeholders. - Maintain clear, concise communication with end users and technical teams. - Follow Agile practices and SDLC procedures throughout engagement. **Key Responsibilities:** - Perform daily functional and technical support for meter‑reading and field‑service software. - Conduct usage and problem analyses, identifying root causes and implementing solutions. - Develop and document issue resolutions in coordination with technical resources. - Interface with end users to understand current business processes and collect information requirements. - Create ad‑hoc SQL queries and translate results into custom report specifications. - Write and execute structured test plans for both real‑time and batch interfaces. - Troubleshoot integrated software applications across client and server stacks. - Provide customer‑focused technical guidance to less‑technical users. **Required Skills:** - Business analysis tactics and principles. - Troubleshooting integrated applications (client & server). - Proficiency in SQL query tools and Microsoft Excel for hypothesis testing. - Structured test‑plan development and execution. - Experience in an Agile environment and SDLC knowledge. - Technical documentation and problem‑resolution writing. - Strong communication skills across all technical user levels. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience. - No specific certifications required; knowledge of SDLC, testing practices, and IT best practices is essential.

Charlotte, United states

Hybrid

04-11-2025

Company Name

TECHEAD

Job Title

Networking Security Engineer

Job Description

**Job Title:** Networking Security Engineer **Role Summary:** Monitor, analyze, and respond to security threats across networks, endpoints, and cloud environments. Manage identity and access controls, implement vulnerability scans, and maintain network security infrastructure while collaborating with IT teams. **Expactations:** - Minimum 3+ years in cybersecurity or IT operations. - Proficiency in network protocols, IAM, and threat management. - Experience with security tools and incident response processes. - Strong documentation and cross-functional collaboration skills. **Key Responsibilities:** - Detect and investigate security incidents using Splunk, SolarWinds, and Cisco tools. - Administer IAM systems, MFA platforms (DUO, Microsoft Authenticator), and Active Directory/Azure AD. - Conduct vulnerability scans (Qualys) and remediate findings. - Monitor network traffic for anomalies and configure Cisco ThousandEyes. - Maintain cloud security policies via Cloudflare and Cisco Secure Access tools. - Document incidents and support security awareness training. **Required Skills:** - Security incident analysis and response. - Expertise in IAM, MFA, and NAC (Cisco ISE preferred). - Hands-on experience with Splunk, SolarWinds, Qualys, and Cisco security products. - Familiarity with ticketing systems (ServiceNow, Jira). - Knowledge of TCP/IP, DNS, HTTP/S, and network traffic analysis. **Required Education & Certifications:** - CompTIA Security+ or equivalent certification. - Working knowledge of Active Directory and Entra. - Bachelor’s degree (preferred) in Cybersecurity or Information Technology. - Experience with cloud platforms (Azure, AWS, GCP) is advantageous.

Richmond, United states

Hybrid

Mid level

10-11-2025