- Company Name
- Sunnybrook
- Job Title
- Business Analyst - Project REACH - Temporary Full-Time 2025-14168 (2025-14168)
- Job Description
-
**Job Title:** Business Analyst – Project REACH
**Role Summary:**
Lead business analysis for the implementation of a new Hospital Information System (HIS) across multiple sites. Gather, document, and validate requirements; map current workflows; support system design, configuration, testing, and post‑implementation optimization to enhance clinical operations and patient care.
**Expectations:**
- Deliver accurate, stakeholder‑approved requirements and use cases.
- Facilitate effective communication between clinical, operational, and technical teams.
- Ensure timelines, risks, and issues are documented and escalated appropriately.
- Enable a smooth transition to the new HIS with minimal disruption to care delivery.
**Key Responsibilities:**
- Collaborate with clinicians, administrators, and project leaders to elicit detailed business and workflow requirements.
- Analyze current‑state processes, identify gaps, and recommend improvements for the future HIS environment.
- Lead interviews and workshops for design, configuration, and validation sessions.
- Create detailed requirements documents, use‑case scenarios, and process maps.
- Act as liaison to confirm that technical implementations meet end‑user needs.
- Conduct change‑impact assessments, identify training requirements, and support migration planning.
- Participate in functional, integration, and user acceptance testing; track defects and facilitate resolution.
- Develop training materials and deliver knowledge transfer sessions.
- Plan go‑live activities and provide post‑implementation support to refine workflows.
- Maintain project documentation, status reports, and risk/issue logs.
**Required Skills:**
- 5+ years of business analysis experience in healthcare IT, preferably with HIS/EHR implementations.
- Strong analytical and workflow‑optimization capabilities.
- Proficient in Microsoft Visio, Excel, Word, and project tracking tools.
- Excellent written and verbal communication; facilitation of multidisciplinary stakeholder groups.
- Ability to work independently and within a matrixed, fast‑paced environment.
- Understanding of healthcare operations (admissions, scheduling, clinical documentation, orders).
- Knowledge of HIS concepts: integration, interoperability, patient safety, regulatory compliance.
**Required Education & Certifications:**
- Bachelor’s degree in Health Informatics, Health Administration, Business, Information Technology, or related field (or equivalent experience).
- Preferred professional certification in business analysis (e.g., CBAP, PMI‑PBA).
- Experience with HIS/EHR systems such as Oracle Health or Cerner is a plus.