St. Michael's Hospital

2 Jobs

4,829 Employees

About the Company

St. Michael's Hospital provides compassionate care to all who enter its doors. The hospital also provides outstanding medical education to future health care professionals in 27 academic disciplines. Critical care and trauma, heart disease, neurosurgery, diabetes, cancer care, care of the homeless and global health are among the hospital's recognized areas of expertise. Through the Keenan Research Centre and the Li Ka Shing International Healthcare Education Centre, which make up the Li Ka Shing Knowledge Institute, research and education at St. Michael's Hospital are recognized and make an impact around the world. Founded in 1892, the hospital is fully affiliated with the University of Toronto.

Fully affiliated with the University of Toronto, St. Michael's provides outstanding medical education to health-care professionals in 29 academic disciplines. Home to the Li Ka Shing Knowledge Institute, made up of the Keenan Research Centre and the Li Ka Shing International Healthcare Education Centre, the hospital is among the first in the world to bring together researchers, educators and clinicians to take best practices and research discoveries to patient bedsides faster.

Listed Jobs

Company Name: St. Michael's Hospital
Job Title: Decision Support Analyst Decision Support
Job Description: **Job title** Decision Support Analyst **Role Summary** Provide analytical support to clinicians, managers, and external agencies to inform strategy, performance monitoring, and quality improvement. Apply statistical and business intelligence tools to extract, transform, and analyze complex healthcare data sets, and translate findings into actionable insights and engaging visualisations. **Expectations** * Deliver high‑quality analyses on time within a fast‑paced environment. * Maintain rigorous data quality, confidentiality, and adherence to internal policies. * Communicate findings clearly to stakeholders at all levels. * Continually learn new analytical techniques and contribute to process improvement. **Key Responsibilities** * Conduct validity checks, data quality assurance, and system integration for reports. * Develop and execute robust analytical plans, statistical analyses, KPIs, and benchmarking studies. * Create data visualisations and ad‑hoc reports for internal stakeholders and external agencies (MOHLTC, CIHI, funding bodies). * Partner with IT, Coding, Finance, HR, and Research teams to identify and incorporate new data sources. * Deliver expert advice to end users to enhance data literacy. * Identify opportunities to automate and streamline routine reporting. * Participate in standardisation of processes and tool development. **Required Skills** * Proficiency in SAS, SQL, Python, and Tableau; advanced Excel skills. * Strong quantitative and qualitative analysis, statistical modelling, and data visualisation. * Excellent presentation, interpersonal, and written communication skills. * Problem‑solving, critical thinking, and prioritisation. * Attention to detail, accuracy, and customer‑service orientation. * Ability to work independently and as part of a multidisciplinary team. **Required Education & Certifications** * Bachelor’s degree in Health Informatics, Biostatistics, Epidemiology, Public Health, Statistics, Mathematics, Engineering, Computer Science, or related field. * Master’s degree (completed or in progress) in a related discipline is an asset. * Relevant certifications in data analytics, statistics, or business intelligence preferred.

Toronto, Canada

Hybrid

22-12-2025

Company Name: St. Michael's Hospital
Job Title: Senior Admitting Clerk, Access & Flow SMH
Job Description: **Job Title** Senior Admitting Clerk – Access & Flow **Role Summary** Manage patient flow through admissions, discharges, and transfers. Coordinate bed assignments, maintain accurate registration data, and provide timely information to nursing units, physicians, and patients. Serve as the primary liaison for bed management, registration, and billing within a high‑volume hospital setting. **Expectations** - Deliver accurate, timely bed assignment and bed availability information. - Maintain compliance with bed management, bed borrowing, and discharge policies. - Provide excellent customer service to patients, visitors, and staff. - Demonstrate strong organizational, prioritization, and problem‑solving skills. - Uphold a record of punctuality and reliability. **Key Responsibilities** - Facilitate patient flow for admissions, discharges, and transfers. - Assign beds, CMG, and LOS according to policies and administrative plans. - Open and close beds in line with bed management schedules. - Consult units on discharge schedules and admission information. - Verify accuracy of discharge and transfer functions performed by nursing units. - Monitor and correct patient service information in the registration system. - Pre‑register and register patients for inpatient, outpatient, and emergency visits. - Gather insurance, accommodation, and payment details; collect payments for telephone services as required. - Complete absence reporting and coordinate replacement staffing. - Respond to patient and visitor inquiries; handle telephone calls and forward appropriately. - Assist with ancillary tasks related to patient registration and access & flow services. **Required Skills** - Proficiency in data entry and electronic health record systems. - Knowledge of medical terminology. - Strong verbal and written communication. - Excellent interpersonal skills and cooperative attitude. - Ability to prioritize, solve problems, and perform detailed work in a fast‑paced environment. - Detail‑oriented with strong numeric competency. - Reliable attendance and punctuality. **Required Education & Certifications** - High school diploma or equivalent (preferred). - Previous registration, admitting, or bed allocation experience in a hospital setting. - No specific licensing required; certifications in medical registration or health informatics preferred. ---