- Company Name
- St. Michael's Hospital
- Job Title
- Decision Support Analyst Decision Support
- Job Description
-
**Job title**
Decision Support Analyst
**Role Summary**
Provide analytical support to clinicians, managers, and external agencies to inform strategy, performance monitoring, and quality improvement. Apply statistical and business intelligence tools to extract, transform, and analyze complex healthcare data sets, and translate findings into actionable insights and engaging visualisations.
**Expectations**
* Deliver high‑quality analyses on time within a fast‑paced environment.
* Maintain rigorous data quality, confidentiality, and adherence to internal policies.
* Communicate findings clearly to stakeholders at all levels.
* Continually learn new analytical techniques and contribute to process improvement.
**Key Responsibilities**
* Conduct validity checks, data quality assurance, and system integration for reports.
* Develop and execute robust analytical plans, statistical analyses, KPIs, and benchmarking studies.
* Create data visualisations and ad‑hoc reports for internal stakeholders and external agencies (MOHLTC, CIHI, funding bodies).
* Partner with IT, Coding, Finance, HR, and Research teams to identify and incorporate new data sources.
* Deliver expert advice to end users to enhance data literacy.
* Identify opportunities to automate and streamline routine reporting.
* Participate in standardisation of processes and tool development.
**Required Skills**
* Proficiency in SAS, SQL, Python, and Tableau; advanced Excel skills.
* Strong quantitative and qualitative analysis, statistical modelling, and data visualisation.
* Excellent presentation, interpersonal, and written communication skills.
* Problem‑solving, critical thinking, and prioritisation.
* Attention to detail, accuracy, and customer‑service orientation.
* Ability to work independently and as part of a multidisciplinary team.
**Required Education & Certifications**
* Bachelor’s degree in Health Informatics, Biostatistics, Epidemiology, Public Health, Statistics, Mathematics, Engineering, Computer Science, or related field.
* Master’s degree (completed or in progress) in a related discipline is an asset.
* Relevant certifications in data analytics, statistics, or business intelligence preferred.