EF

www.ef.com

2 Jobs

21,919 Employees

About the Company

Founded in 1965, EF (Education First) is a global association of education companies that shares a common mission of opening the world through education, offering language, academic, cultural exchange and education travel programs.

Some companies are in the business of technology. Others are in the business of finance, sports, or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. We're in the business of understanding.

For 60 years we've been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You'll find us working across more than 50 countries, with offices in some of the world's greatest cities--each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it's what we do with it--building greater understanding, breaking down barriers, and creating a better world that makes all the difference.

A notice on recruitment scams
Education First (EF) accepts job applicant applications, reviews resumes and will contact you directly if there is an interest in your resume. Only submit your resume through our official website, careers.ef.com. We never ask our applicants to pay a fee for any service whatsoever.

Listed Jobs

Company Name: EF
Job Title: 360 AI Global Trainee
Job Description: Job title: 360 AI Global Trainee Role Summary: 18‑month AI implementation trainee program. Trainees partner with C‑level leaders to identify, design, and deploy existing AI tools and platforms that deliver measurable business value across operations, customer experience, and decision making. Expectations: • Demonstrate leadership potential and an entrepreneurial mindset. • Navigate ambiguous, AI‑augmented workflows independently. • Communicate complex AI concepts to executive stakeholders. • Collaborate with fellow trainees and global summits. Key Responsibilities: - Identify high‑impact AI opportunities aligned with strategic objectives. - Deploy AI agents to monitor competitor activity in real time. - Redesign operational workflows through automation using current AI tools. - Enhance customer experience with AI‑powered solutions. - Produce data insights that improve business decision‑making. - Support executive leaders in their AI journey and executive summits. Required Skills: - Strong curiosity about agentic AI, autonomous systems, and emerging AI architectures. - Proficiency in applying existing AI platforms and tools. - Excellent cross‑functional communication to bridge technical and executive teams. - Ability to work independently in ambiguous, AI‑driven environments. - High-level English fluency; additional languages are a plus. Required Education & Certifications: - Bachelor’s or Master’s degree in Computer Science, Machine Learning, Data Science, or a related technical field from a top university. - International work and/or study experience. - Demonstrated leadership potential.

London, United kingdom

On site

Fresher

26-02-2026

Company Name: EF
Job Title: Customer Support Intern
Job Description: Job Title: Customer Support Intern Role Summary: Provide frontline support to students and parents, coordinating administrative tasks, travel arrangements, documentation, payments, and issue resolution to ensure a seamless study‑abroad experience. Expectations: - Fluency in English; additional languages welcome. - Strong organisational and communication abilities. - Detail‑oriented, multitasker with a proactive, customer‑first mindset. - Prior experience in customer service, administration, education, or travel is advantageous. Key Responsibilities: - Respond to student and parent inquiries via phone, email, and help desk. - Coordinate travel bookings and flight proposals; arrange school transfers. - Process and verify student documents (visa, passports, waivers, etc.). - Manage payment requests, invoicing, and follow‑up on outstanding balances. - Resolve student‑related cases in collaboration with EF schools worldwide. - Support promotional events, fairs, and high‑school visits. - Perform general administrative duties and maintain accurate records. Required Skills: - Fluent written and spoken English; additional languages a plus. - Excellent written and verbal communication. - High organisational and time‑management skills. - Ability to handle multiple tasks and priorities simultaneously. - Strong problem‑solving and customer‑service orientation. Required Education & Certifications: - Minimum: Completed high school diploma or current enrolment in an undergraduate program. - No specific certifications required.