Sensiple

About the Company

Sensiple believes in delivering excellence. We deliver services globally at superior standards with over two decades of expertise in technology-driven solutions. We are a New Jersey Corporation, established in 1999, with our products & services specialized in customer experience, digital & enterprise transformation, Cloud Infrastructure & independent testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government, Media, and more, we help our diverse customers to envision the future.

Sensiple is an ISO 27001:2013 and CMMI-certified organization with highly scalable and consistent solutions that enhance business value to improve the customer experience in the market. Our primary goal is to delight our customers and drive them to a better future. From the design we strategize to the next-gen contact center technology or automation or migration of workloads to the cloud, we deliver excellence at all levels.

Our Focus sets us apart from other companies in the marketplace - We provide customizable solutions to complex business problems by weaving people, process, and technology.

Listed Jobs

Company Name

Sensiple

Job Title

Google CCAI – Contact Center AI Tech Lead

Job Description

Job Title: Google CCAI – Contact Center AI Tech Lead Role Summary: Lead the design, development, and optimization of AI applications and infrastructure for contact center platforms using Google Contact Center AI (CCAI). Collaborate across Cloud, Machine Learning, and development teams to integrate AI solutions, ensure regulatory compliance, and drive continuous improvement. Expectations: • Contract role (long term) with hybrid work model. • Proven expertise in Google CCAI and contact center domain. • Strong technical leadership in AI/ML solution architecture. • Commitment to staying current on AI trends and GCP/Azure AI capabilities. Key Responsibilities: - Design and develop AI applications and underlying infrastructure for contact center platforms. - Partner with Cloud, AI/ML, and software development teams to deliver seamless integration. - Create, test, and maintain AI models, algorithms, and data pipelines. - Conduct AI research to enhance existing systems and pioneer new technologies. - Identify AI opportunities within the organization and develop strategic implementation plans. - Train team members and stakeholders on AI concepts and applications. - Ensure AI solutions comply with data privacy regulations and internal policies. - Monitor AI system performance, troubleshoot issues, and implement optimizations. Required Skills: - Extensive experience with Google Contact Center AI (CCAI). - Deep knowledge of contact center operations and technologies. - Expertise in AI/ML application design, model training, and deployment. - Proficiency with Google Cloud Platform (especially GCP AI services); familiarity with Azure AI is a plus. - Strong integration and architecture capabilities across cloud and on‑premise systems. - Ability to translate business requirements into technical solutions and communicate effectively with non‑technical stakeholders. - Knowledge of data privacy standards (GDPR, CCPA, etc.) and best practices in AI governance. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent professional experience). - Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer, or Professional Machine Learning Engineer) preferred.

Hartford, United states

Hybrid

Senior

02-02-2026

Company Name

Sensiple

Job Title

Site Core Engineer

Job Description

**Job Title**: Site Core Engineer **Role Summary**: Design, develop, and maintain scalable Sitecore-based digital experiences, collaborating with cross-functional teams to implement performant, secure, and user-centric solutions. **Expectations**: Candidates should have strong Sitecore proficiency, .NET Core, SQL Server, and experience with Helix principles, Azure, CI/CD pipelines, and Git. **Key Responsibilities**: - Develop and customize Sitecore solutions (XM/XP/XM Cloud). - Build/maintain components, templates, workflows, and third-party system integrations. - Optimize performance, security, and content delivery. - Support deployments, upgrades, and production issue resolution. **Required Skills**: - Strong experience with Sitecore and .NET/C# - Knowledge of MVC, REST APIs, SQL Server - Experience with Sitecore Helix principles - Familiarity with Azure, CI/CD pipelines, Git **Required Education & Certifications**: None specified. Preferred: Sitecore certifications, Headless Sitecore (JSS, Next.js), exposure to DevOps and cloud-native architectures.

New york, United states

On site

11-02-2026